VampireFreaksReviews 10,821
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience, loved the products I get from here for my kid! They love them.
Very nice website, the little goodies I got with my order were very cute and everything arrived promptly and packaged thoughtfully <3
The items I ordered came quickly and on time. The packaging was simple but creative. All my items were present upon receiving my order. VampireFreaks is a great company! They added several small free items along with my purchases, which made receiving my package even more exciting and added a special touch!
Kinda meh as they don't have much eclectic witch stuff
The fit of the item was horrible. The fabric was cheap and they were cut in a way that made no sense. I'm out $25 in shipping charges. I won't order from anyone who doesn't offer free returns again.
It was exactly what I was looking for. Shipped fast.
I wish you would allow for shoppers to find both pieces of an outfit.on the same page.
Found what I was looking for for the right price. A+++ Thanks
My stuff came to my house fast and in good quality.
The shirt was great and the delivery service was quicker than I expected. I'm very satisfied with everything
Quality of merchandise is astounding. Website is really neat, everything is easily found. Amazing customer service, return policy and super fast shipping.
I expected the statue to be bigger, but i don't remember if there's measurements shown. If not, then maybe add measurements so people know what they are buying. Overall, the statue is adorable and the extra stickers and syringe pen made this experience so cute.
Great experience! I love that they gave me a offer for the unicorn I wanted!
Incredibly personable and attentive. Will definitely buy from VampireFreaks again.
I love shopping at VampireFreaks. I love the little extra gifts that are so thoughtfully added to each of my orders. That always makes me smile. I have no worries if I'm in need of help, because support & customer respect is always shown to VampireFreaks customers new & returning.
Thank You.
I love shopping at Vampirefreaks.com everyone who's in this amazing community should check this online store. Any age or gender. Everyone's made to feel welcome here.
Easy and enjoyable shopping experiences every time I purchase. I use PayPal all the time and this online store works very well with PayPal. I highly recommend and will be shopping here forever!
I like this online store a lot. I also shop from a couple of stores directly, but if items are out of stock, I usually find what I'm looking for here.
I'm new here. So far my guest order has gone very smoothly and the discount was added nicely at the end of the checkout/ billing. Fingers crossed my order get here safely and in a timely manner (weather permitting!) One last thing; I am very glad to see that no signature is required from me upon delivery. That's ALWAYS a bonus as I can't always guarantee that I'll be in to sign for my deliveries. So Thumbs Up to you guys who are getting right for me, we are all good to go. So far! Thank You.
Got my products quite quickly, they fit nicely. Loved the packaging and everything looked as displayed in the store. Very satisfied and plan to shop here again!
Love vampirefreaks, all the items are on point with my style. I've loved each item I've recieved. Keep creepy cool
I love ur site, I love ur products I recomend them to everyone. TT@reaperaws I had a 20 I vid with ur product
Love looking threw all the amazing products
I just wish they still sold the blue & black skull parasols
It took way longer then it said but i got it in perfect condition!
I love the selection it has. I was able to still place an order despite some complications.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members