business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Florida
1 review
0 helpful votes
Follow Kel E.
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The sites easy to use and the sale they had going on for fourth of July was too good to pass on

Date of experience: July 14, 2022

There's a sweater that caught my eye but i didn't see...
July 2, 2022
Previous review

There's a sweater that caught my eye but i didn't see any size chart in the item description, and another pet sweater that only went up to a Large (chest girth of 20 in) and my dog is well over that size (somewhere in the 27-30 inches in girth, she's chonky) so i had to pass on both for now.

Date of experience: July 2, 2022

The items are nice quality and the extra goodies are...
June 24, 2022
Previous review

The items are nice quality and the extra goodies are a nice touch

Date of experience: June 24, 2022
Louisiana
1 review
0 helpful votes
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I enjoyed that my order came in on time as it was posted to arrive. I enjoyed that I got a 15% discount for my first purchase witha code provided with my email. And I like that my order was exactly what I ordered from the website.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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This store is not my usual style but I found exactly what I was looking for!

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
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You guys are great I've ordered from you several times and never had a problem and I appreciate the free stickers and buttons and stuff you guys send

Date of experience: July 13, 2022
Virginia
1 review
0 helpful votes
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Thank you for the stickers and pen! Everything came fast and was in good shape

Date of experience: July 13, 2022
New Mexico
1 review
0 helpful votes
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Good stuff, but delivery is slow
August 12, 2022

Good stuff, but delivery is slow. Extra star for sending the extra goodies with it.

Date of experience: July 13, 2022
Kentucky
1 review
0 helpful votes
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It was good and I quite enjoy the items I bought and even the ones that I didn't that were in the package

Date of experience: July 13, 2022
Alabama
1 review
0 helpful votes
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It was really nice, and easy to shop at vampirefreaks!

Date of experience: July 13, 2022
Ohio
1 review
0 helpful votes
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Great communication and speedy shipping. Love the little extras that were included

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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Always an amazing experience with VampireFreaks! They ship so fast and doing a return is so easy.

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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Love my new wallet so much!
July 13, 2022

Love my new wallet so much! Came a lot faster than expected.

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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The bears leg was coming off by the time I got it. But love the Medusa sweater.

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Always a good experience with vampire freaks. We loved the recycled zombie box.

Date of experience: July 12, 2022
Florida
1 review
0 helpful votes
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Fast and easy!
July 12, 2022

Fast and easy! Easy to navigate website, excellent selection of merchandise, and items that are limited stock or out of stock elsewhere!

Date of experience: July 12, 2022
Georgia
1 review
0 helpful votes
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Love VF!
July 11, 2022

Love VF! I've been a huge fan of their clothing/apparel for years and was so excited to finally try out some things <3

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Easy to order and product arrived quickly and was well packaged

Date of experience: July 11, 2022
Washington
1 review
0 helpful votes
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I bought the item as a gift which hasn't been gifted yet. I'm sure he'll love it though!

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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WonderfulWonderfulWonderfulWonderfulWonderfulWonderfulWonderful

Date of experience: July 11, 2022
New Jersey
1 review
0 helpful votes
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Easy to navigate the website and fast shipping no problems or issues. Like it when it's simple

Date of experience: July 11, 2022
Idaho
1 review
0 helpful votes
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Quick on delivery right on time order was perfect also fit perfectly

Date of experience: July 11, 2022