business logo of VampireFreaks

VampireFreaksReviews 10,863

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
941
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Maryland
1 review
0 helpful votes
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The ring is as advertised
July 27, 2022

The ring is as advertised. It looks and fits great. Ordering was easy and shipping was quick.

Date of experience: July 27, 2022
Missouri
1 review
0 helpful votes
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Luv u guys, it was all so easy!
July 26, 2022

Luv u guys, it was all so easy! Just click, it's in the cart, all good to go!

Date of experience: July 26, 2022
Georgia
1 review
0 helpful votes
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The boots are uncomfortable from the back ankle. Maybe it's something I need to adjust?

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Everything I order comes quickly and exactly what I thought I would get. Love the stickers and little pens they throw in as well!

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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Great experience getting the shoes!
August 25, 2022

Great experience getting the shoes! A free tote promotion was going on as well so that was a bonus! My only minor complaint is I was charged for shipping protection for both the shoes as well as the free tote. Seems odd to be charged for something I received for free. The fee was minimal however so it's not the end of the world.

Date of experience: July 26, 2022
Minnesota
1 review
0 helpful votes
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I got everything I ordered and will be getting more eventually

Date of experience: July 26, 2022
Illinois
1 review
0 helpful votes
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I've never had a order lost or damaged so I think that's awesome :D

Date of experience: July 25, 2022
Michigan
3 reviews
2 helpful votes
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Good quality clothing, 10/10.

I started shopping for my clothing at VampireFreaks about 4 years ago, it's been a worthwhile investment and they provide me with durable clothing and a nice aesthetic. I would highly recommend the Dragon and SuGonDese Hoodies and trackpants.

The product arrived within a few days of purchase and ended up having a great return policy if it was not to my satisfaction

Date of experience: July 25, 2022
Indiana
1 review
0 helpful votes
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This is my second time ordering from VampireFreaks and they did not disappoint! My item arrived early again and they added extra little goodies which made me so excited to see what stickers i got this time!

Date of experience: July 25, 2022
Washington
1 review
0 helpful votes
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Very user-friendly interface throughout my shopping...
July 25, 2022
Updated review

Very user-friendly interface throughout my shopping experience on this site.

Date of experience: July 25, 2022

It was quick and quite swag
January 6, 2022
Previous review

It was quick and quite swag. The products I ordered came in excellent condition and were exactly as specified on the site.

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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Fast shipping and loved my purchase. I ordered from them 3 times and was very pleased with all my purchases. Great company

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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The t-shirt fabric is a little thin. It would be better if it was 100% cotton.

Date of experience: July 24, 2022
Washington
1 review
0 helpful votes
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Love my experience
July 24, 2022

Love my experience. Got myself a shirt. The delivery time was really fast.

Date of experience: July 24, 2022
Illinois
1 review
0 helpful votes
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Great, shopping for the hoodie was easy, and I got extra stuff I didn't even order.

Date of experience: July 23, 2022
Arizona
1 review
0 helpful votes
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Found an amazing micheal myers Halloween 2 shirt. I am celebrating my 666 days sober from alcohol, and wanted a celebratory item that matched such an epic occasion.

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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Really liked my skele-kitty and bat. My bat key holder. But disappointed in my unicorn purse. Really floppy and sad. You can put absolutely nothing I carry in him. Wish I had another kitty instead of him. ‍

Date of experience: July 22, 2022
Texas
2 reviews
0 helpful votes
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My granddaughter loves crossbones
July 21, 2022

My granddaughter loves crossbones. I got them for her. Very happy with the purchase and came quick

Date of experience: July 21, 2022
New Jersey
1 review
0 helpful votes
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Yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Very satisfactory
July 21, 2022

Very satisfactory - excellent navigation on the website as well.

Date of experience: July 21, 2022
RU
4 reviews
1 helpful vote
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Sehr schneller, hochwertiger Service, alle Fragen wurden klar beantwortet. Die Preise gehören mit Abstand zu den niedrigsten auf dem Markt und ich mag das Produkt, sehr gute Qualität. Ich habe es allen meinen Freunden empfohlen.

Date of experience: July 21, 2022