business logo of VampireFreaks

VampireFreaksReviews 10,868

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
941
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Mexico
2 reviews
0 helpful votes
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The site is easy to use and has interesting stuff.

Date of experience: August 2, 2022
Massachusetts
1 review
0 helpful votes
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Got everything right on time and just as expected from the pictures :)

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
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Amazing experience!
August 1, 2022

Amazing experience! Would buy again for sure. I love the eclectic clothing options and everything is well made.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Great company can't wait to order again, everything shipped fast and arrived in great shape

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Love everything here!
August 1, 2022

Love everything here! Will definitely buy from here again

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Very happy with my purchase
August 1, 2022

Very happy with my purchase. It provided the exact accent to compliment the outfit.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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The sizing isn't exactly accurate so I have to keep sending them back for an exchange so hopefully the next one actually fits this time

Date of experience: August 1, 2022
Pennsylvania
1 review
0 helpful votes
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The shirt I arrived quickly and in great condition. It was exactly as described on the site and I like the free gift necklace that came with it, too.

Date of experience: August 1, 2022
Georgia
1 review
0 helpful votes
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My package came early and it even had some cute free stickers and pens I loved it

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
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SO amazing!
July 31, 2022

SO amazing! My package shipped the next day after i purchased it which was such a pleasant surprise. I received my order
within a week of the purchase date and it came in such cute packaging! It also had some unexpected free gifts which was very generous. And i received many emails keeping me posted and updated at all times! Very friendly and good service. I'm so happy with this experience and i would definitely recommend vampirefreaks to my friends. :)

Date of experience: July 31, 2022
Oklahoma
1 review
0 helpful votes
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Really fast shipment, plus got some cool extras :D

Date of experience: July 31, 2022
California
1 review
0 helpful votes
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Cool site they definitely has some cool shirts hopefully they can get more licensed merchandise stuff from annabelle and other cult horror films

Date of experience: July 31, 2022
Indiana
1 review
0 helpful votes
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I got my clothes on time, all great quality. I love everything I got! I'll be buying again.

Date of experience: July 31, 2022
South Carolina
1 review
0 helpful votes
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Love the umbrella!
July 31, 2022

Love the umbrella! Beautiful and functional! I get so many compliments.

Date of experience: July 31, 2022
California
1 review
0 helpful votes
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Date of experience: July 31, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing items!
July 30, 2022

Amazing items! I'll definitely shop here again in the near future.

Date of experience: July 30, 2022
Oregon
1 review
0 helpful votes
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Site was easily navigable, checkout was straightforward. Nothing spectacular, but fully functional. Pants I received were too small, a return is being sent soon.

Date of experience: July 30, 2022
Rhode Island
1 review
0 helpful votes
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Fast ordering, fast shipping, quality products. I'm definitely going to order from you again.

Date of experience: July 30, 2022
New Mexico
1 review
0 helpful votes
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Absolutely perfect!
July 30, 2022

Absolutely perfect! Super fast shipping and quality products.

Date of experience: July 30, 2022
Arkansas
1 review
0 helpful votes
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Fabulous ~ I will be coming to shop here for life!

Date of experience: July 30, 2022