VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
My son ordered gloves he has been wanting for a long time. He is very satisfied!
Good experience & I would definitely recommend 2 others
I had a great experience shopping with VampireFreaks; my order shipped quickly, arrived on time and everything was as described. They even included some stickers, a pen and a button.
It was fantastic the sizing is really small for most things but larger sizes are available
I do like the pants but I should have bought the next size up!
Great products, fast shipping and they even include little goodies with your order
Website works well. It was easy to order online as the website had a good layout. The shipping was fast.
Ordering online was easy because the layout of the website was great even on my phone. I received emails that let me relax because I knew the progress of my order. I paid for fast shipping and that's exactly what I got. My only complaints would be that the fabric of the shirt I ordered was very thin but the print seems like it will hold up and I wish there was a greater selection of plus size clothing.
Good product, sturdy and will be perfect for my project.
I was very pleased with both the ease of the website and the great communication while waiting for the delivery. The material was also really nice and comfy!
Excited for what I found that I know my daughter is going to love
Great items, excellent fast shipping,
Nice selection of items
Delivery was 10 days
Assumed it would take about 6
The website definitly made it easy to trust in my purchase
For 112 $
I got 112 $ dollar product
Which in todays world
Is a huge blessing
Perfect fit! My daughter is in love with your clothing, I might have created a monster lol
Great product and fast delivery. 18 more characters
Fast shipping & loved what i received! Thanks so much
Ive ordered a couple things off of this site. I wish there was a shoe measurement chart or something cause i ordered way too big of shoes
Nice selection of attire. Quick and orderly. Very happy with my purchase.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!