business logo of VampireFreaks

VampireFreaksReviews 10,868

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
941
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
Follow Eveline F.
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My overall experience with VampireFreaks was very well. The purchase I made is a present for one of my close friends who is yet to open it and try on, but I know he will love it. Thank you.

Date of experience: August 10, 2022
Indiana
1 review
0 helpful votes
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Fast shipping, quality product
August 10, 2022

Fast shipping, quality product. Very nostalgic experience.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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The box was damaged but the doll was fine inside the box

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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AMAZING! I"m really well satisfied
August 9, 2022

AMAZING! I"m really well satisfied. I love how it was well package.

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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This was my first order I purchased only a few things. The items arrived well packaged and fast. The quality is. Rey good and I loved everything I got.

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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First time ordering off this site I was a bit nervous. But I loved all the updates and I love the necklace I ordered soooooo much! Will keep my eyes on this site.

Date of experience: August 9, 2022
North Carolina
1 review
0 helpful votes
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Beautiful parasol
August 9, 2022

Beautiful parasol. I get so many compliments on it!

Date of experience: August 9, 2022
Minnesota
1 review
0 helpful votes
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I like the coupon by text!
August 8, 2022

I like the coupon by text! The shipping was really fast!

Date of experience: August 8, 2022
Belgium
1 review
0 helpful votes
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Very cool looking boots that look exacetly like the picture, so I am happy with the product I received. Shopping experience was smooth, and order received in a timley mannor.

Date of experience: August 8, 2022
Oregon
1 review
0 helpful votes
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Love the bag!
August 8, 2022

Love the bag! Good communication and fast shipping.

Date of experience: August 8, 2022
Washington
1 review
0 helpful votes
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Sizing was a bit big I chose but making it work by using the added cords and a belt supplied with the pants

Date of experience: August 8, 2022
Washington
1 review
0 helpful votes
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Site is easy to navigate, clothes are cute, shipping is reasonable.

Date of experience: August 7, 2022
Arizona
1 review
0 helpful votes
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The shirts I got from here that were in the 3 t shirts mystery pack got me a lot of compliments, so that's always nice. Even directed a few people to the site since the selections are so cool.

Date of experience: August 6, 2022
New York
1 review
0 helpful votes
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Amazing shipping and delivery process, will definitely buy from this store again!

Date of experience: August 6, 2022
North Carolina
1 review
0 helpful votes
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Like the product so far
August 6, 2022

Like the product so far. This is my first order. This order is a gift for my best friend. Super fast shipping and great quality product. I will definitely be ordering again. Thanks so much!

Date of experience: August 6, 2022
Connecticut
1 review
0 helpful votes
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Great, no problems. Cute shelves, will order again

Date of experience: August 6, 2022
Oregon
1 review
0 helpful votes
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The size chart for the cotton and fishnet top wasnt quite on point

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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Thank you for the quality order
August 5, 2022

Thank you for the quality order. I will recommend you to my friends.

Date of experience: August 5, 2022
Indiana
1 review
0 helpful votes
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Fast shipping
August 5, 2022

Fast shipping. Awesome product. Packaged with care

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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Very pleased with my order
August 5, 2022

Very pleased with my order. Will order more things soon!

Date of experience: August 5, 2022