VampireFreaksReviews 10,871
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick returns, awesome staff always throwing in a bunch of gifts!
Decent web experience, hopefully things arrive as they say!
Good, fast delivery, excellent product condition. Will buy again
Transaction was swift. No hassle on neither mine nor their end. You get information on shipment as soon as available.
I love my tshirts definitely will be buying more soon
Easy to navigate and manage.
Product quality is amazing, and the fact they had my size was show stopping!
Very satisfied with my purchase! I got it in a reasonable time and for a good price!
Really smooth shopping experience! Love it! Thank you my wife loved the products.
Easy as af. Great selection! Love the artwork! I have recommended your site to others.
Fair price great quality real metal spikes great fit
11/10 got what I ordered along with some free vampirefreaks goodies, a few stickers and a pen. Very nice will definitely be ordering from them again.
Always have, always will LOVE Vampire Freaks! Received all my treasures quickly and the quality is always the best! V~V
Smooth experience all around and I really like the gloves I ordered!
The package appears as delivered and was left in front of the door and someone may have taken it
Great experience thank you! Quick shipping, thanks for the stickers!
Great customer service, shipping was prompt, everything was great!
VampireFreaks had what I was looking for. And even when there was a delay in my order. They sent an email to let me know. And emailed again when everything was fixed. Awesome customer service.
It was easy to navigate the website, and to purchase my items.
Quick and easy to navigate on the website.
It's my first time being a customer of the shop. I've actually known about the shop ever since I was a teenager. It's been a good experience.
Smooth check out, fast shipping. Item came thoroughly packed.
Not enough selection and terrible material quality
Love this place! Absolutely amazing! Keep up the great merch!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members