VampireFreaksReviews 10,877
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shipping was quick and the quality was amazing!
Perfect fit. Everything was as described. Could not be happier with my purchase
Experience was great. The delivery was fast, quality product. Excellent pricing.
Easy experience. I had to call customer service because I ordered the wrong item. They took care of that for me in seconds.
It was good, got a gift for my boyfriend and I think he will love it
It came in quickly and my products are really nice!
Loved everything I got I got the surprise shirt bag and hoped for a tank top and I got one along with 2 other shirts that were all super cool and a bunch of really cool stickers and a super cute bag
My daughter loved the items she chose, especially the black and red striped sweater! Shopping was fast and easy and shipping was really quick too!
Love everything I've ordered from them! All the shirts are so soft and the images look good. The shelves that I ordered are perfect! I love the free pens and stickers they throw in too.
Very cute cauldron mugs, nice quality and quick shipping
Easy to navigate the site. I'm not sure if I opened an account to receive rewards or if I checked out as a guest. It was not clear how to create account for the rewards.
The shopping cart page glitched and it added a pack of stickers. They were pretty cheap and I liked them, so I am not mad.
The Delivery Was Quick And The Pants Fit Perfect
Very Easy Transaction And The Sale Price Was Great
Would Love To Order More Keep Sending Them Coupons
I appreciate They Have Larger Sizes Then Most Sites.
My package arrived so quickly—I love my skirt so much (my new favorite piece of clothing!) and all the additional swag was so appreciated :')
I stumbled upon this website looking for a head piece for a witches ball that I'm attending in October. Searching the site was super easy and very user friendly.
The customer support was super quick to respond and helpful. My bag was delivered damaged and they sent me a new one right away.
Great website and small business! It was really easy to order and very fast shipping!
Love all the products, after this order comes in I hope to buy from you again
Awesome store. They sent the wrong thing and then sent the correct one.
It's Awesome place to shop at. It's my kind of place.
Great customer service and extremely quick response to my question. High marks for these VampireFreaks! Thanks for the cool product!
Great everything went well if was a very easy experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members