VampireFreaksReviews 10,877
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My shopping experience was brief, but I found exactly what I needed. I really do enjoy this sweater, since it allows my skin to breathe and it looks so stylish! I hope it lasts
Love my jacket! It's so soft and the quality is amazing!
Everything was amazing, however the size of the boots were a little big. With some taller-ish thicker socks they should be fine I think? But otherwise everything was great thank you.
This Cenobite shirt is pretty cool and comfortable. It is totally my style, and I am glad to have come upon it.
On the other hand, I'm still waiting for a response about exchanging the broken zombie necklace from the last order but I figured this shirt couldn't arrive any more "shredded" than it already is. The zombie necklace was a cheap piece of garbage that couldn't even safely ship without cracking in half. I thought I had shipping protection on that necklace but also should have known better than to assume a $10 necklace would be any good. LOL
I'm still waiting for a response about exchanging the broken zombie necklace from the last order but I'm sure this shirt can't arrive any more shredded than it already is LOL
Everything was so cute! Hoping we could partner up again: 3
I love that I could find quality items at a decent price, and clothes I like in my size!
Item was as described, price was reasonable and delivery was fast.
So many things that interest me here! I am waiting for some items to come back in stock, like death dealer pants. It is a great store that has a very cool inventory
Very fast shipping! The shirt was exactly what it was online! Thank you!
Love the shirt! The graphics are incredible, the shirt is perfectly sized, and the fabric is soft. Shipping was super-fast. <3
I enjoyed the hello kitty arm warmers! Very quick shipping and high quality product
Great. Fast shipping. Decent prices for the merchandise.
Some what slow loading, but that is probably my computer's problem not your fault
I had to return the original watch because it was defective and not what I wanted. I was sent an image of a return label, but as I have no printer it was worthless to me. Also the watch was advertised as having both a leather band and a metallic band, it comes with either one and there is no place for the customer to indicate their preference.
Pretty easy site to use. Son had pants picked out and I just had to order them.
Shipping was pretty quick, am happy with that, will comment again once I receive my dress:)
Update: received my dress, it's awesome. Material is even better and softer than I imagined just from the picture.
I love u guys I love u guys I love u guys I love u guys I love u guys I love u guys I love u guys I love u guys I love u guys
Way too big not true to size. I liked the extra goodies.
Nice purchase and prompt shipping. No complaints with purchase. Good communication
The shipping was really fast and the clothing was super cute! Buying more things to create an outfit with all the stuff I got!
It was fine. No issues ordering or with the delivery
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members