VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The order was delivered as promised. I am extremely satisfied with my purchase. So cute!
Father's Day gifts. He loved them, items came super quickly
Amazing per usual, I love shopping through them.
Looking forward to mystery boxes if they decide to do them!
Love the site! Awesome clothes, folks. Really happy with everything I purchased. Thanks again. Is this fifty characters or more?
I'll find out.
It surely is now.
It was great! Great products and great time on shipping!
Arrived sooner than expected. All items are great quality and fit perfectly. Loved the extra goodies included.
Easy to use and help to make items more affordable
It was great, everything came in ontime and in great condition:-)
Ordering was fast and easy! Love the hand warmers I got!
Pretty good experience. It wouldn't be the first time I've ordered from here and it probably won't be the last with all these cool thinfs they have
Excellent product I really like your accessory line
Love you guys
Fast shipping and packaged great
I will be back for lots more!
I did receive my items that I ordered, and the quality of items were great compared to other companies that I have ordered from. I was very happy with your company and will order again. And thank you for the free pen, I use it all the time at my desk. Again thank you.
You guys are always amazing! The products are top quality, and in the rare occasion I need customer service, they're extremely helpful
Literally the only downside is how much it would cost to buy ALL THE THINGS! High quality and super fast shipping!
Literally the only downside is how much it would cost to buy ALL THE THINGS!
It went well! No complications exept that my tracking code didn't work at firdt, but i reached out too vampire freaks costumer service and thwy helped me, nice and easy :)
Fast and easy. Quick delivery. Would recommend no problems whatsoever.
Simple, quick and satisfactory. Will be using this service again.
VampireFreaks has always been reliable for me@ their shipping is very, very fast, everything always arrives in perfect condition, and often their prices are cheaper than what I'd usually pay.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!