business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Florida
1 review
0 helpful votes
Follow Bobbie F.
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The order was delivered as promised. I am extremely satisfied with my purchase. So cute!

Date of experience: June 28, 2022
Pennsylvania
1 review
0 helpful votes
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Father's Day gifts
June 27, 2022

Father's Day gifts. He loved them, items came super quickly

Date of experience: June 27, 2022
Washington
1 review
0 helpful votes
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Amazing per usual, I love shopping through them.

Looking forward to mystery boxes if they decide to do them!

Date of experience: June 27, 2022
Colorado
1 review
0 helpful votes
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You guys have been great to me I will be continuing my future shopping with you. However I wish I could find me some overalls.

Date of experience: June 27, 2022
Florida
1 review
0 helpful votes
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Love the site!
June 27, 2022

Love the site! Awesome clothes, folks. Really happy with everything I purchased. Thanks again. Is this fifty characters or more?

I'll find out.

It surely is now.

Date of experience: June 27, 2022
Texas
1 review
0 helpful votes
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The order arrived quickly and the quality of the product was very good.

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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It was great!
June 26, 2022

It was great! Great products and great time on shipping!

Date of experience: June 26, 2022
California
1 review
0 helpful votes
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Arrived sooner than expected
June 26, 2022

Arrived sooner than expected. All items are great quality and fit perfectly. Loved the extra goodies included.

Date of experience: June 26, 2022
Louisiana
1 review
0 helpful votes
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Easy to use and help to make items more affordable

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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It was great, everything came in ontime and in great condition:-)

Date of experience: June 25, 2022
Colorado
1 review
0 helpful votes
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Ordering was fast and easy!
June 25, 2022

Ordering was fast and easy! Love the hand warmers I got!

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Pretty good experience
June 25, 2022

Pretty good experience. It wouldn't be the first time I've ordered from here and it probably won't be the last with all these cool thinfs they have

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Excellent product I really like your accessory line

Date of experience: June 25, 2022
Utah
2 reviews
0 helpful votes
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Love you guys
June 25, 2022

Love you guys
Fast shipping and packaged great
I will be back for lots more!

Date of experience: June 25, 2022
Virginia
1 review
0 helpful votes
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I did receive my items that I ordered, and the quality of items were great compared to other companies that I have ordered from. I was very happy with your company and will order again. And thank you for the free pen, I use it all the time at my desk. Again thank you.

Date of experience: June 25, 2022
Massachusetts
1 review
0 helpful votes
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You guys are always amazing!
June 24, 2022
Updated review

You guys are always amazing! The products are top quality, and in the rare occasion I need customer service, they're extremely helpful

Date of experience: June 24, 2022

I love everything I've gotten!
May 30, 2020
Previous review

Literally the only downside is how much it would cost to buy ALL THE THINGS! High quality and super fast shipping!

Date of experience: May 30, 2020

Literally the only downside is how much it would cost...
May 23, 2020
Previous review

Literally the only downside is how much it would cost to buy ALL THE THINGS!

Date of experience: May 23, 2020
Norway
1 review
0 helpful votes
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It went well!
June 24, 2022

It went well! No complications exept that my tracking code didn't work at firdt, but i reached out too vampire freaks costumer service and thwy helped me, nice and easy :)

Date of experience: June 24, 2022
New York
2 reviews
0 helpful votes
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Fast and easy
June 24, 2022

Fast and easy. Quick delivery. Would recommend no problems whatsoever.

Date of experience: June 24, 2022
Minnesota
1 review
0 helpful votes
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Simple, quick and satisfactory
June 24, 2022

Simple, quick and satisfactory. Will be using this service again.

Date of experience: June 24, 2022
Canada
1 review
0 helpful votes
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VampireFreaks has always been reliable for me@ their shipping is very, very fast, everything always arrives in perfect condition, and often their prices are cheaper than what I'd usually pay.

Date of experience: June 23, 2022