VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have made multiple purchases from VF. I live across the country from them, so there have been some delays with deliveries. That has not been a problem. VF has packed items carefully and so far everything has been in good shape. I like their clothes, housewares, and other items that I received to date. They do have things I don't find in other places. I am small in stature and size, I can't always tell how some clothes will fit, I really could use height and size of models to venture a guess, that info isn't listed much, I am lucky I guess I do like oversized things. I have already made another purchase from them, and I look forward to delivery.
Very happy with vampire freaks! Love what I got,
Shipping was pretty fast considering lots of places had severe weather delays
Fast shipping. I ordered for Christmas and the package arrived sooner than I even anticipated. My son loves his new pants!
I returned the purchase last week because the shoes were too big. I wanted to exchange for one size smaller but nearly all sizes are sold out.
Amazing clothes! It has taken a while to get my order to Germany, but it was worth waiting. Thank you so much.
I was perusing VampireFreaks for an Elvira enamel pin because I wanted one for an ita bag. Initially, I was going to pick the "Elvira walking Gronk" pin, but after doing some more looking around, the "Elvira Crescent Moon Glitter" pin also caught my attention. The first one is cute but I liked the second more so I went with that. Shipping didn't take very long and it arrived safely. The pin is beautiful!
The items I ordered arrived exactly as described. Shipping couldn't have been any faster either. I have zero complaints.
I love vampire freaks! I have never had an issue with any of my orders! Everything has always arrived on time in perfect condition. One of my favorite places to shop 🖤
We received the pants which were a gift for my son by the stated date and everything was smooth. Thanks VAmpire freaks!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!