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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
905
value
284
shipping
285
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
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I have made multiple purchases from VF
December 8, 2024

I have made multiple purchases from VF. I live across the country from them, so there have been some delays with deliveries. That has not been a problem. VF has packed items carefully and so far everything has been in good shape. I like their clothes, housewares, and other items that I received to date. They do have things I don't find in other places. I am small in stature and size, I can't always tell how some clothes will fit, I really could use height and size of models to venture a guess, that info isn't listed much, I am lucky I guess I do like oversized things. I have already made another purchase from them, and I look forward to delivery.

Date of experience: November 28, 2024
Nevada
1 review
0 helpful votes
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May 29, 2025

I recieved my order before expecting, it arrived very well packaged and the pants are very comfortable and exactly as pictured!

Date of experience: May 7, 2025
California
1 review
0 helpful votes
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Very happy with vampire freaks!
February 11, 2025

Very happy with vampire freaks! Love what I got,
Shipping was pretty fast considering lots of places had severe weather delays

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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May 9, 2025

Great fit, great quality, in love with my new at home wear! Had a vampirefreaks account in the early 00s.

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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June 19, 2025

Great service, fabulous neckpiece. Will return... Price was very fair and it is si unusual. Will get a lot of wear out of it

Date of experience: June 9, 2025
Minnesota
1 review
0 helpful votes
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June 1, 2025

I changed my mind and was able to swap without issue. I believe the associate was named Darlene but that could be my imagination.

Date of experience: May 23, 2025
Ohio
1 review
0 helpful votes
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Fast shipping
January 17, 2025

Fast shipping. I ordered for Christmas and the package arrived sooner than I even anticipated. My son loves his new pants!

Date of experience: January 5, 2025
New Jersey
1 review
0 helpful votes
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April 19, 2025

The delivery took longer than expected, but the quality of the outfit was still good. Got a 2x and the size chart is accurate

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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I returned the purchase last week because the shoes were too big. I wanted to exchange for one size smaller but nearly all sizes are sold out.

Date of experience: January 6, 2025
Washington
1 review
0 helpful votes
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June 18, 2025

Designs are so interesting and not common! Zippered hoodies are a nice weight with metal zippers---YAY

Date of experience: June 8, 2025
Texas
1 review
0 helpful votes
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June 5, 2025

Clear, easy to read/navigate, very cool. There are a lot of gothic designs, so choose wisely on your favourite.

Date of experience: May 11, 2025
Germany
1 review
0 helpful votes
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Amazing clothes!
February 3, 2025

Amazing clothes! It has taken a while to get my order to Germany, but it was worth waiting. Thank you so much.

Date of experience: January 16, 2025
Florida
1 review
0 helpful votes
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May 24, 2025

I was perusing VampireFreaks for an Elvira enamel pin because I wanted one for an ita bag. Initially, I was going to pick the "Elvira walking Gronk" pin, but after doing some more looking around, the "Elvira Crescent Moon Glitter" pin also caught my attention. The first one is cute but I liked the second more so I went with that. Shipping didn't take very long and it arrived safely. The pin is beautiful!

Date of experience: April 28, 2025
Kentucky
1 review
0 helpful votes
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April 23, 2025

I've always had a great experience with vampirefreaks. Customer service is quick to repond and easy to work with.

Date of experience: April 13, 2025
Delaware
1 review
0 helpful votes
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The items I ordered arrived exactly as described. Shipping couldn't have been any faster either. I have zero complaints.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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April 22, 2025

The order took 3 weeks to arrive and it was being shipped within the same state. USPS held onto it for a very long time.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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I love vampire freaks!
December 22, 2024

I love vampire freaks! I have never had an issue with any of my orders! Everything has always arrived on time in perfect condition. One of my favorite places to shop 🖤

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
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We received the pants which were a gift for my son by the stated date and everything was smooth. Thanks VAmpire freaks!

Date of experience: January 4, 2025
Utah
1 review
0 helpful votes
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May 20, 2025

This is my third purchase from Vampire Freaks and I've been satisfied with my purchase every time. The spiderweb parasol is a dream!

Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
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June 4, 2025

Product was all good. The Steamboat Willie hoodie is awesome. The tshirts are sublime. All the extras were nice. Overall a positive transaction.

Date of experience: May 25, 2025