About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was good. Shipping took a bit, but other than that. Easy and simple experience.
Thank you for the order! Everything was great! It's going to be a valentines gift. 😁
My Item arrived as described and I love it. Shipping was fast!
Fast delivery and I'm always satisfied with every order. Best site for goth merch.
I was more than satisfied with it. Wore it the first day and got compliments. Every time I order anything from VF, it's nothing short of perfect.
Love love love the items I purchased 🖤 I was missing an item and it was handled quickly and without any hassle. Thank you so much and merry Christmas and happy holidays!
I bought a purse for my friend and she loved it. It was honestly higher quality than I expected for the price. Awesome job 🤟🏻
Everything I've purchased I have loved. Great quality of graphics on the clothes. And the makeup lasts and is amazing.
Bought for my daughter. She loved it. Arrived just after Christmas lol. So no one was upset. I thought it was cool as hell
Items were perfect, in pristine condition! Delivery was fast
I got a few items from here and I'm absolutely pleased as bats with each item. I will most certainly be a long time customer….till I DIE!
I love the necklace that I bought! The lace is so soft! Most lace makes me itch, but this one is so comfortable. And it's BIG, so it's quite the statement piece. Perfect for turning a plain shirt into something gorgeous.
No longer a vampirefreaks customer. I am currently stuck with a $100 6x coat that doesn't fit. I wear an xl. Comments section said they run small and to order one size up. I ordered a 3x. It could not even fit my friend who was a medium. I exchanged it for a 6x. IT WAS THE SAME SIZE WITH A DIFFERENT SIZE ON THE TAG! Thanks to the return and exchange policies I got stuck with it. Gifted it to a friend of a friends CHILD. Happy the kid is happy but I'm done with vampirefreaks.
Cool hat. Wish the bill was a little bigger and the material wasn't so stiff. I dig the horror theme.
This time I ordered the Little Murdermaid shirt she's so cute! I always find something I like on your site.
A lot of the clothes I bought had really good texture. It's really comfortable and I really like the style as well so I will be buying again sometime
Everything arrived on time and looked great just as described! Definitely loved everything about it.
Great items and great shipping. I am very pleased with the experience. Will be buying more stuff from you guys.
Great shopping experience! Clothing is beautiful, and came in a timely manner, and I was even sent a free Tshirt.
I have made multiple purchases from VF. I live across the country from them, so there have been some delays with deliveries. That has not been a problem. VF has packed items carefully and so far everything has been in good shape. I like their clothes, housewares, and other items that I received to date. They do have things I don't find in other places. I am small in stature and size, I can't always tell how some clothes will fit, I really could use height and size of models to venture a guess, that info isn't listed much, I am lucky I guess I do like oversized things. I have already made another purchase from them, and I look forward to delivery.
I recieved my order before expecting, it arrived very well packaged and the pants are very comfortable and exactly as pictured!
Very happy with vampire freaks! Love what I got,
Shipping was pretty fast considering lots of places had severe weather delays
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members