About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thanks, no more emails like this please. I don't like the spam
Sizing fits right, pretty quick delivery. I just wish their logo wasn't across the top on the back of the Tshirts.
I purchased the Enchanted Forest Hoodie, and it is amazing! Great quality, beautiful, and fits well! I ordered a size S
An ethical, positive, customer focused and very communicative online store, I highly recommend them!
The items were amazing! I did have to return one item that didnt fit and I have not received my refund yet.
Great experience as always - high quality clothing, rapid delivery, and pleasant customer experience!
Free shipping, order shipped fast. Product legit from Forest Ink, at the same price it is carried on the forest ink site.
Good selection easy to use. Good quality product. Shipping time okay.
Very nice product. Shipping was timely. Very well packed and protected.
The 3 T-shirts that I orders feel comfortable and amazing designs would recommend to people looking for this type of style
Fast delivery but the product is cheap and smells horrid poor quality rip off disgusting waste of money hope that's enough characters for you
I love all of your designs this is by far my favorite website to buy from I'm a sucker for cute and creepy my wardrobe is filled with clothes from Vampire Freaks and I get so excited to receive the stickers those are really cool as well
I love all of my items. I use the stickers for journal and budgeting decor, bat trinket for medication and dish for random stationary items
Always get great products and great shipping service from you guys, I order stuff for my wife from you almost every year for either Xmas or bday and you always get the items here on time and she always loves them thanks
Ok product for the price. Shipping took quite a bit of time. Surprised by the low quality for the price
Great products n fast shipping :) ……………………………………………………….
My experience was amazing, they have so many cute emo stuff!
The fishnets I got fit perfectly and they are sexyas $#*!! I love so much of the merch here and well be back to shop.
I bought this item as a Christmas present the recipient is away and has yet to receive it. I think it looks great and sure it will be well received
I had no problems whatsoever with my order, everything fit great and I love them and I had no problems with shipping either - a bonus for this time of year
Products came as expected, shipping was good and well organized.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members