About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I appreciated accurate, easy to find sizing guides for the different brands. Everything arrived neatly folded, packaged, and smelled clean!
My experiences with VampireFreaks are always great. Reasonable prices and quick shipping. Thank you.
Great product. Quick delivery. Don't know why I have to put in 50 characters on this questionnaire 🤷‍
Everything has gone very well. Clothing options seem to be better and more interesting than many other places I've explored.
Very prompt service and I received updates all throughout the process. I'll be ordering from you again.
My items got to me in a timely manner and they were packaged with care. I loved the extra stickers. I'm very pleased!
Got my slippers in a timely matter and they're a perfect fit! You guys rule!
Quick shipping and my skirt is Gorgeous! Customer service has been great. Can't wait sit to order more clothing!
These shorts are surprisingly comfy for the price, with a great fit and soft fabric that feels nice to wear.
Quality items, exactly as described. Fast shipping! Always the perfect site to find something enchanting.
Everything went really smoothly. Shipping was quick. The items arrived in perfect condition and came with a few fun freebies.
Order came in good time, no issues regarding the quality of items on arrival. Everything fit and was clean.
I personally had an excellent experience!Also my order arrived on time.I highly recommend this company!
Great products, fast shipping and well packed. I always come back to Vampire Freaks for my gothic needs.
Good quality of all items and fast shipping. Good customer service too.
Super fast shipping and the product was gorgeous!
Delivered with no damages or anything. Would definitely like to purchase from this place again!
The bride of Frankenstein vase is exactly as advertised but even better in person! Will be ordering a second one for my aunts birthday too!
My experience shopping, ordering, and receiving was overall pleasant and issue free.
Everything came in on time and in great condition, I love the way all the clothes fit, and the customer service was very helpful.
Thanks, no more emails like this please. I don't like the spam
Sizing fits right, pretty quick delivery. I just wish their logo wasn't across the top on the back of the Tshirts.
I purchased the Enchanted Forest Hoodie, and it is amazing! Great quality, beautiful, and fits well! I ordered a size S
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members