About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Product was all good. The Steamboat Willie hoodie is awesome. The tshirts are sublime. All the extras were nice. Overall a positive transaction.
Loved the product but it took almost two weeks to be delivered. From Pennsylvania to WV the mail service must be really slow.
I love the quality of the bag and earrings I bought. The packaging was awesome. Would highly recommend shopping from this site. I will be again.
Excited to find your shop. Orders arrive very promptly. You have a great selection & the prices are really great too.
My package came earlier than expected and the packaging came sealed and intact. Would definitely order from this company again. I ordered the rib cage glow in the dark wallet.
Never a bad time whenever I order from VampireFreaks! Always have what I want and I always get it within a week of ordering!
I bought the large Werewolf bust/head and I have to say the sculpt of this is really, really good. It is a great piece sitting on my table and it was a great price for what it is.
My only comment is the paintjob was a little off to me, a tad too much green for a wolf.
Shipping was super fast.
I love this site, everything i have gotten so far has been perfect. Always great quality and i get tons of compliments.
I love this site, its my favorite to shop on. I own tons of stuff already from them like chokers, dresses, skirts, and my favorite their tripp pants. Everything is such great quality and fits baggy like i like Thank you Vampire Freaks! You guys make my lil goth heart happy
Facebook ad got me. I sae the Pennywise bust and had to have it. Shipping was fast and the package was solid.
Package came quickly and with extra stickers, shirt quality was excellent and I am sastified with the joggers.
East to order. I like the item I bought. I'm satisfied with the quality so far thank you for the new hoodie
Love all of the items I recieved. I will definitely be placing another order once I have the finances to do so.
I love the quality of VampireFreaks' products. The Black Sheep of the Family plush is well-made, soft, and delightful.
Very prompt n lively Your concern for your customers is epic!
I wish the lipstick tubes were bigger n held more.
The colors are $#*!in! Thsnk you
Quality is amazing, Tracking was amazing and arrived on time! Got a purse for my boss because she loves spiders and she loveeeed the purse!
Love my items, they came on time and made from quality materials but my favorite was the werewolf picture on the front. <3
I had baught a mirror and loved the quality and detail of EVERYTHING in person. I lost the mirror so i returned IMMEDIATELY and baught another, strongly considering buying some bags too :)
It was great! The items i ordered were delivered in a reasonable time! And I really liked that they sent me updates so I knew when it was shipped. They were great!
The web site is easy to navigate and has lots of unique and unusual items to chooose from. My items arrive quickly and are packaged well.
Best place to find the unique and wacky vampire items and clothes. You will not be disappointed. Everything I have ordered is quality.
These pants are great quality and are super comfortable. I especially like the cinches at the waist to adjust the fit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members