VampireFreaksReviews 10,878
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The umbrella looks great but it arrived with the handle broken.
I'm very happy with my purchase. Exactly as described.
Ill be coming back very soon. They shipped very fast and the products I received were amazing and the hair dye worked better than expected.
It was easy to find the cup I wanted and easy to check out.
Fast shipping I received my order in just a few days
Love the free gifts
Was a gift for my boyfriend, came in a timely fashion and everything fit well
I love this company! Such a great sense of humor and branding for the style of merchandise they sell. We ordered an umbrella for a costume for stiltwalking. It is extremely high quality for the price!
My order arrived quickly, products were what I expected
Product arrived fast and just as described/ pictured! Thank you so much!
First order; went smoothly; items were as expected.
Site is so easy to use and fast. Excited to see how fast my stuff comes. And the ads don't do them any justice. I ordered the stuff animal Hex the rabbit. He is so velvet soft and cute. So much better in person. Plus the way he was packaged was awesome and I even got a free bracelet as well. I'm over the top impressed with my order. I can't wait to order more from them. Thank you so much. Love you guys.
Loved them, tad hard to put on but loved them. They were great.
I had emailed and asked for a size change before the items were shipped. I got a quick response and it was handled for me. Great customer service.
Love the products. Fast delivery. Great experience.
Fast and easy to navigate site. Fast shipping. Good quality material used for the hoodie.
Very easy transaction! Fast shipping. Will be a returning customer.
Very easy to order and when an order was wrong they fixed right away. Will be ordering from this company again
Dress didn't fit because it was in UK sizes. Please keep that in mind for the future.
Cute packaging, came quickly, accurate product! Good quality too! Came with a soft black slip case.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members