business logo of VampireFreaks

VampireFreaksReviews 10,878

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
944
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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September 16, 2022

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Date of experience: September 16, 2022
Iowa
1 review
0 helpful votes
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Fast shipping, items as described and they included freebie bracelet and some stickers which I appreciate!

Date of experience: September 15, 2022
Ohio
1 review
0 helpful votes
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So happy with my shirts, bag, socks, and bracelets! I absolutely LOVE the packaging so much so I saved it! Shirts are so soft and wash up nicely! Vampire freak for life!

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Quick easy and efficient to shop for a very unique...
September 15, 2022
Updated review

Quick easy and efficient to shop for a very unique product

Date of experience: September 15, 2022

Quick and easy
September 12, 2022
Previous review

Quick and easy. Good selection

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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I got a cup with no straw, pants that fit a little smaller than normal sizing, and a hoodie that looks different from the picture

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
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The items werw exactly as pictured and were well made. I couldn't believe how quick they came too! Plus those little stickers were a cute addition.

Date of experience: September 15, 2022
Virginia
1 review
0 helpful votes
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Very prompt and responsive customer service! I appreciate the email updates and fast turn around!

Date of experience: September 15, 2022
Ohio
1 review
0 helpful votes
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The sight is user friendly. The specific items I was looking for were available and the price was good.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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The site is easy to use, and I receive my items fairly quickly

Date of experience: September 15, 2022
Alabama
1 review
0 helpful votes
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Ordering was a smooth process
September 14, 2022

Ordering was a smooth process. Getting delivery updates was easy. My products arrived on time and I'm good condition.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
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I had a very easy checkout process and fast shipping

Date of experience: September 14, 2022
Washington
1 review
0 helpful votes
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Super cool products
September 14, 2022

Super cool products. Shipped fast and was well packaged.

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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The products are great quality
September 14, 2022

The products are great quality. They have a little bit of everything so you will definitely find something you love.

Date of experience: September 14, 2022
Nebraska
1 review
0 helpful votes
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Great selection, great prices shipping is a little too high but worth getting my stuff in hurry. Fast shipping

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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You guys have been great!
September 13, 2022

You guys have been great! This isn't my everyday style really but I will definitely be incorporating more of it into my look. You guys have lots of the best brands!

Date of experience: September 13, 2022
Vermont
1 review
0 helpful votes
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My experience was great
September 13, 2022

My experience was great. Ordered easy. And it arrived quick. Love it.

Date of experience: September 13, 2022
Cote D'ivoire
1 review
0 helpful votes
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Thank you i am very satisfied all items are very nice

Date of experience: September 13, 2022
South Carolina
1 review
0 helpful votes
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It doesn't stick the greatest so I can rarely use it but it doesn't fall off every second. I loved the stickers and the art work tho, id definitely buy again

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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Easy to browse through website and order what I wanted. Wish more larger sizes had been in stock, but it wasn't a big deal. Delivered quickly and in good condition.

Date of experience: September 11, 2022
New Hampshire
1 review
0 helpful votes
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Smooth and easy
September 11, 2022

Smooth and easy
I was able to track and be notified within the hour that my package had arrived.

Date of experience: September 11, 2022