VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Fast shipping, items as described and they included freebie bracelet and some stickers which I appreciate!
So happy with my shirts, bag, socks, and bracelets! I absolutely LOVE the packaging so much so I saved it! Shirts are so soft and wash up nicely! Vampire freak for life!
Quick easy and efficient to shop for a very unique product
I got a cup with no straw, pants that fit a little smaller than normal sizing, and a hoodie that looks different from the picture
The items werw exactly as pictured and were well made. I couldn't believe how quick they came too! Plus those little stickers were a cute addition.
Very prompt and responsive customer service! I appreciate the email updates and fast turn around!
The sight is user friendly. The specific items I was looking for were available and the price was good.
The site is easy to use, and I receive my items fairly quickly
Ordering was a smooth process. Getting delivery updates was easy. My products arrived on time and I'm good condition.
I had a very easy checkout process and fast shipping
Super cool products. Shipped fast and was well packaged.
The products are great quality. They have a little bit of everything so you will definitely find something you love.
Great selection, great prices shipping is a little too high but worth getting my stuff in hurry. Fast shipping
You guys have been great! This isn't my everyday style really but I will definitely be incorporating more of it into my look. You guys have lots of the best brands!
My experience was great. Ordered easy. And it arrived quick. Love it.
Thank you i am very satisfied all items are very nice
It doesn't stick the greatest so I can rarely use it but it doesn't fall off every second. I loved the stickers and the art work tho, id definitely buy again
Easy to browse through website and order what I wanted. Wish more larger sizes had been in stock, but it wasn't a big deal. Delivered quickly and in good condition.
Smooth and easy
I was able to track and be notified within the hour that my package had arrived.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!