business logo of VampireFreaks

VampireFreaksReviews 10,878

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
944
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews

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Ohio
2 reviews
0 helpful votes
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Great experience
September 19, 2022

Great experience. My items always arrive promptly!

Date of experience: September 19, 2022
Oklahoma
1 review
0 helpful votes
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The Tripp pants were just expected, love then thank yiu

Date of experience: September 19, 2022
Colorado
1 review
0 helpful votes
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I ordered some demonias for my girlfriend and they camp really fast and she liked them so shi fire

Date of experience: September 19, 2022
California
1 review
0 helpful votes
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Very nice :) fast delivery and no harm was done to my package

Date of experience: September 18, 2022
Colorado
1 review
0 helpful votes
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Great designs but the quality of shirt material leaves much to be desired

Date of experience: September 18, 2022
Nevada
1 review
0 helpful votes
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Fast shipping and great product!
September 18, 2022

Fast shipping and great product! Thank you so much!

Date of experience: September 18, 2022
Pennsylvania
1 review
0 helpful votes
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Love the zombie unicorns; hopefully you guys make more undead/monster unicorn plushies because that is 100% a collection I would need have!

Date of experience: September 18, 2022
Louisiana
1 review
0 helpful votes
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The shopping experience was great, but the pants didn't fit perfectly. They're suuuuper skinny on my legs and baggy around the waist, when the size I ordered has never really fit like that for me. Meh, they're still cute :)

Date of experience: September 18, 2022
Illinois
1 review
0 helpful votes
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They have a good selection of things and i found all the things that i was looking for.

Date of experience: September 18, 2022
Iowa
1 review
0 helpful votes
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Loved the hat!
September 17, 2022

Loved the hat! Wished it was a bit more bigger than thinner but overall love it!

Date of experience: September 17, 2022
Canada
1 review
0 helpful votes
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The zip up and joggers are made of quality material. Spot on sizing too. Honestly I ordered a size up just in case. I will be ordering more.

Date of experience: September 17, 2022
Florida
1 review
0 helpful votes
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Vampire freaks was actually quite nice!
September 17, 2022

Vampire freaks was actually quite nice! I was surprised by how generous the freebies were as well, definitely buying from here again! The clothes are really awesome

Date of experience: September 17, 2022
Illinois
1 review
0 helpful votes
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Great selection and good prices fast delivery easy to order

Date of experience: September 17, 2022
Arizona
1 review
0 helpful votes
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The service and the shipping time were both great!

Date of experience: September 17, 2022
Washington
1 review
0 helpful votes
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Not much to say...
September 17, 2022
Updated review

Not much to say... i buY gifts at Vampire Freaks for my granddaughters who love it. The site is very user friendly.

Date of experience: September 17, 2022

Site is very user friendly and we love the merch there
January 8, 2022
Previous review

Site is very user friendly and we love the merch there

Date of experience: January 8, 2022

Site is very user friendly
November 23, 2021
Previous review

Site is very user friendly

Date of experience: November 23, 2021

User friendly
July 20, 2021
Previous review

User friendly

Date of experience: July 20, 2021
Wisconsin
1 review
0 helpful votes
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I was hoping the sweatshirt would be a little better quality than it ended up being, and the leggings were very thin and fragile for being $57 WHILE ON SALE i def wont be getting years out of them like i would hope if i spent that much on then.

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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Shipped pretty fast, arrived quickly
September 16, 2022

Shipped pretty fast, arrived quickly. Fit like a glove, absolutely perfect. I'm so in love with it

Date of experience: September 16, 2022
Florida
1 review
0 helpful votes
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I've been looking for a Harley Quinn wallet for a while and I'm so happy to have found one on this site

Date of experience: September 16, 2022
Indiana
1 review
0 helpful votes
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The restock was nice so I copped something before it sold out again

Date of experience: September 16, 2022
New Mexico
1 review
0 helpful votes
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Easy to find products and order
September 16, 2022

Easy to find products and order. I liked that there were multiple styles of the shirt I ordered so I could get a long sleeve instead of a t-shirt.

Date of experience: September 16, 2022