On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience. My items always arrive promptly!
The Tripp pants were just expected, love then thank yiu
I ordered some demonias for my girlfriend and they camp really fast and she liked them so shi fire
Very nice :) fast delivery and no harm was done to my package
Great designs but the quality of shirt material leaves much to be desired
Fast shipping and great product! Thank you so much!
Love the zombie unicorns; hopefully you guys make more undead/monster unicorn plushies because that is 100% a collection I would need have!
The shopping experience was great, but the pants didn't fit perfectly. They're suuuuper skinny on my legs and baggy around the waist, when the size I ordered has never really fit like that for me. Meh, they're still cute :)
They have a good selection of things and i found all the things that i was looking for.
Loved the hat! Wished it was a bit more bigger than thinner but overall love it!
The zip up and joggers are made of quality material. Spot on sizing too. Honestly I ordered a size up just in case. I will be ordering more.
Vampire freaks was actually quite nice! I was surprised by how generous the freebies were as well, definitely buying from here again! The clothes are really awesome
Great selection and good prices fast delivery easy to order
The service and the shipping time were both great!
Not much to say... i buY gifts at Vampire Freaks for my granddaughters who love it. The site is very user friendly.
Site is very user friendly and we love the merch there
I was hoping the sweatshirt would be a little better quality than it ended up being, and the leggings were very thin and fragile for being $57 WHILE ON SALE i def wont be getting years out of them like i would hope if i spent that much on then.
Shipped pretty fast, arrived quickly. Fit like a glove, absolutely perfect. I'm so in love with it
I've been looking for a Harley Quinn wallet for a while and I'm so happy to have found one on this site
The restock was nice so I copped something before it sold out again
Easy to find products and order. I liked that there were multiple styles of the shirt I ordered so I could get a long sleeve instead of a t-shirt.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!