VampireFreaksReviews 10,878
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Always a easy time ordering. Loved their products.
2nd time ordering from Vampire Freaks, Had great service to date.
So far, the shopping experience has been good
Fast shipping. Quality products! And the personal touches added to the bag were really nice.
Fast shipping. Quality products! And the personal touches added to the bag were really nice.
The pants are super cute. I love it so far i bet it's going to be my favorite out of every pants I have
Everything was great although the mystery pack of t shirts were a bit small for a 2 x female
It was great tons of products great website, easy to navigate and check out
Best experience love the site. Love how I got my stuff quick
First time ordering from this site, really quick response
First time purchasing. I have a very hard time finding shirts my size (5xl). You gals/guys are awesome!
The website was easy to navigate and the order came quickly.
Annabelle showed up quickly and was in perfect condition!
Very happy with the purchase!
Thank you!
Everything's been great. I got the package earlier than i expected
Absolutely loved it! Instagram did as well! I'm really happy with how it arrived. The packaging was very cute and my items were secured. Also everything fit amazing and it definitely was one of my favorite outfits I've put together! Especially with the tights!
The shipment was fast and the materials softer than I imagined. Definitely worth the money and I'm looking forward to buying a few more things from this site
The pants delivered were awesome and fit perfectly.
It was our first time ordering, and It was easy and the shipping was fast!
I was just a wee bit disappointed because it said in the description what every witchy mystery bag included sun glasses, and mine did not. That was sad
Super fast shipping! Great quality clothes! Truly a 10/10
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members