business logo of VampireFreaks

VampireFreaksReviews 10,878

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
944
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Texas
1 review
0 helpful votes
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When I was able to talk to the stuff they were amazing. I attempted to do these things by myself for a month and would always find a speed bump however they would always be somebody from your site to assist me. The only thing I was disappointed in as well as some of your other customers were the size of the White Rabbit hat with the blood on the ears it ran very very small

Date of experience: September 7, 2022
California
1 review
0 helpful votes
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I ordered an XL blouse and received a L blouse.
It's a clearance item so I can't return, but I'll give it to a friend.

Date of experience: September 6, 2022
Florida
1 review
0 helpful votes
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Both pairs of pants that I ordered were what I expected. One was only available in a monkey larger size. But I'm having some sewing experience was able to Taylor both of them to my liking.

Date of experience: September 6, 2022
New Mexico
2 reviews
0 helpful votes
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Smooth and easy order process
September 6, 2022

Smooth and easy order process. Very cool collection of products!

Date of experience: September 6, 2022
California
1 review
0 helpful votes
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Reliable, accurate sizing, and fast shipping. They have a variety of clothing.

Date of experience: September 6, 2022
Virginia
1 review
0 helpful votes
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Thanks for everything!
September 6, 2022

Thanks for everything! Item as expected. Would order again.

Date of experience: September 6, 2022
Iowa
1 review
0 helpful votes
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My son loves his pair of tripp nycs
September 6, 2022

My son loves his pair of tripp nycs. Shipping was great clothing is in wonderful condition and I love my little stuffed skella Kitty too.

Date of experience: September 6, 2022
Indiana
1 review
0 helpful votes
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Love your store, i will for sure be back again & do more shopping

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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I always have a wonderful surprise with the things I ordered and I enjoy helping small business when I can

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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I've been seen a lot clothes, pants, and more etc. i love it

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
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The price was reasonable for the product I bought (Black Beauty gloves), and the product itself was high quality and comfortable. Shipping was quick, and I'm very happy with the overall experience. I'd highly recommend this store!

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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Pleasant experience, nice product, I have my eye's on other products and waiting for sale or discount coupon to pull the trigger on them. Thanks

Date of experience: September 4, 2022
New York
2 reviews
0 helpful votes
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Found this site by chance and I am in love. It makes my inner goth child so happy

Date of experience: September 4, 2022
Georgia
1 review
0 helpful votes
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One item didn't fit but everything else was great!

Date of experience: September 4, 2022
New Hampshire
1 review
0 helpful votes
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Super easy!
September 4, 2022

Super easy! Fast shipping. Amazing products. Will absolutely shop here more.

Date of experience: September 4, 2022
Arkansas
1 review
0 helpful votes
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It's amazing. I love the detail of the designs.its so much more than just a shirt

Date of experience: September 3, 2022
South Dakota
1 review
0 helpful votes
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It was super great and very easy
September 3, 2022

It was super great and very easy. I love how fast I received my order and that I received a nice gift with my order.

Date of experience: September 3, 2022
Idaho
1 review
0 helpful votes
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Great communication, great service and overall great quality products.

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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I am in love with my Dead Romance Flared Pants! They fit true to the size described, and they accentuate all of my beautiful curves with the softest and sexiest velvet! They are also very comfortable and stretchy, yet the material is thick enough to give me the confident support I need for all the quick moves I have to make to catch the right moments with all the live band shots I do as a photographer. Want to turn heads effortlessly? You'll feel like the Belle of the Ball in these feminine yet very practical flared pants!

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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Arrived on time and looks so cute
September 1, 2022

Arrived on time and looks so cute. So excited to wear it

Date of experience: September 1, 2022