VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
When I was able to talk to the stuff they were amazing. I attempted to do these things by myself for a month and would always find a speed bump however they would always be somebody from your site to assist me. The only thing I was disappointed in as well as some of your other customers were the size of the White Rabbit hat with the blood on the ears it ran very very small
I ordered an XL blouse and received a L blouse.
It's a clearance item so I can't return, but I'll give it to a friend.
Both pairs of pants that I ordered were what I expected. One was only available in a monkey larger size. But I'm having some sewing experience was able to Taylor both of them to my liking.
Smooth and easy order process. Very cool collection of products!
Reliable, accurate sizing, and fast shipping. They have a variety of clothing.
Thanks for everything! Item as expected. Would order again.
My son loves his pair of tripp nycs. Shipping was great clothing is in wonderful condition and I love my little stuffed skella Kitty too.
Love your store, i will for sure be back again & do more shopping
I always have a wonderful surprise with the things I ordered and I enjoy helping small business when I can
I've been seen a lot clothes, pants, and more etc. i love it
The price was reasonable for the product I bought (Black Beauty gloves), and the product itself was high quality and comfortable. Shipping was quick, and I'm very happy with the overall experience. I'd highly recommend this store!
Pleasant experience, nice product, I have my eye's on other products and waiting for sale or discount coupon to pull the trigger on them. Thanks
Found this site by chance and I am in love. It makes my inner goth child so happy
One item didn't fit but everything else was great!
Super easy! Fast shipping. Amazing products. Will absolutely shop here more.
It's amazing. I love the detail of the designs.its so much more than just a shirt
It was super great and very easy. I love how fast I received my order and that I received a nice gift with my order.
Great communication, great service and overall great quality products.
I am in love with my Dead Romance Flared Pants! They fit true to the size described, and they accentuate all of my beautiful curves with the softest and sexiest velvet! They are also very comfortable and stretchy, yet the material is thick enough to give me the confident support I need for all the quick moves I have to make to catch the right moments with all the live band shots I do as a photographer. Want to turn heads effortlessly? You'll feel like the Belle of the Ball in these feminine yet very practical flared pants!
Arrived on time and looks so cute. So excited to wear it
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!