About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast shipping! Not as big as I was expecting but not small either. Quality is fantastic! Exactly as pictured
Well I paid for pants wore them one time and go to take them off and the button busted right off them
The swimsuit was a gift and my daughter loves it! Quality and fit and style are perfect! And it arrived on time!
Always super fast shipping and amazing products! From purchasing to shipping my experience is always super smooth at VF
It was great! Everything was in the box that was supposed to be, all just as it was advertised and didn't take long to get here.
Vampire freaks has the most amazing items for yours and gifts for other. The quality is great and the prices are awesome.
As always I love everything from this vampire freaks.The biggest part of this order will be Christmas gifts so I can't give a description on how some of the things are like yet but they look amazing!
I love what I got. Very fitting to me. I will definitely continue to purchase things from this website.
I love my shirt! It's so cute and the fabric feels great! The design of the cat and ghost drinking tea is so cute!
My experience is, I bought something and a couple weeks later it was here. It was as advertised. No complaints here.
Love the clothing and the quick delivery! The quality was also very high. Recommending VampireFreaks!
I love my new angel of death incense burner. If you like burning incense and the angel of death. I definitely recommend this item.
Vampire Freaks has a lot of cool stuff. It's easy to navigate when shopping on the online store.
Quality of jackets is amazing and they last a really long time. Shipping is quick and easy and you don't have to wait a long time.
Love everything I have bought from here! The jackets are great quality and we have placed a couple more orders for more.
I love the quality and the customer service.
From placing to order to when I receive my item, I am happy with my experience
I am a freaky and I love my t-shirt. Shipping was great shirt is good quality and I love different designs. I love my creepy hello Kitty. Thank you
I have loved everything I have purchased! I'm sure i will get more.
My experience was nothing short of lovely? Shipping was super quick and the quality of the items I got was amazing!
Absolutely amazing service and all of the options are beautiful and they are great quality and super comfy!
I love my products and I love how quickly I get to them and how well they're made actually this has became my new favorite place to shop. Thank you.
Beautifully detailed love them so much thank you the figures are amazing they so real thank you again
The website was very easy to use the delivery was quite quick and the project is amazing in both the design aspect and the usability
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members