About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shipping was super fast, the constant discounts and codes make this business really customer friendly and make you feel welcomed.
I got the messenger bag for my daughter and she loved it! It's so cute and perfect it's her school bag
It was great. I received exactly what I ordered. I took advantage of the Spring sale. I highly recommend this company.
It was online and easy. Took a while for my stuff to get here, but it is good. I miss the vampirefreaks social media
The Tea Cup came in time without any issue. It looked absolutely well put to prevent any accidents for its fragile material. Thank you!
Thank you I don't really have an experience. I liked your product. I ordered it online. It showed up my daughter loved it. It was a gift.
They were quick and easy! The warmers I got were very comfortable and stretchy too! I am very happy with my order, and it came decently fast.
I absolutely love these little guys! The fact you had Tinker Bell was over the moon for me. I collect Tinker Bell and I just loved it.
Awesome packaging, awesome products, and great promotion. I enjoy the boots and my cute plague doctor plush
Was so impressed by the different product that you have. The quality of the product is so nice I can't wait to buy more.
Very easy to navigate, nicely packaged, great item! Was in its own box in another box which was wrapped in paper so nothing broke.
The tshirts fit really well and are comfortable. The purse (Resist) is great-plenty of pockets and purse is true to what it shows online.
It was easy to order and when it was delayed they emailed me right away and kept me updated every step of the way.
I love my items. I've already worn the clip twice and the blanket is on my bed! I can't wait to wear the shirts.
I received my bag quickly. It is exactly as described and made with great quality materials. It is the perfect size. I love it!
Received a quality beanie made with great stitching, received quickly and at a good price.
I really dislike these 'required' boxes. I really just want to fill them with randomness and nonsense.
The pants I ordered were very well made and high quality but unfortunately I ordered the biggest size they had and didn't quite fit.
Easy to navigate and buy from. Attention to details was cute in their packaging. Loved my products. Will buy again and recommend to others!
I love thier shirts an my granddaughter loves those gloves, will keep shopping thier! Love Vampire Freaks
The experience was great it was fast shipping! I got my order within a week.i love it and it fits perfectly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members