About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My favorite online store! My absolute go to for clothes. Shipping is fast, the items are quality, and the prices are fair.
A wonderful company that I wish I had given a chance sooner. Unique designs and wonderfully made items!
Easy ordering and quality merch! My favorite online store. Both my son and I order from your website.
I am very happy with my purchase, and with the speed of delivery. I definitely recommend this retailer.
The website is easy to navigate and communication regarding my order is top notch. Merch quality is great.
The enamel pins are very high quality. And the products that Vampire Freaks offer are really great overall.
Ordering was simple,easy and i had no issues at any point between my purchase and receiving my package.
Excellent shipping was fast and I love the shirt I ordered! The stickers included were an added bonus
It arrived quickly, and is lovely! I didn't realize it was a harness, but it also converts into a belt, which is PERFECT with the dress I got from Foxblood.
Shipping was quick and the accessories are exactly as described! I got a pin, a tote, and a fanny pack and they're all perfect :)
It took a little longer to arrive than expected but everything I ordered came in! Everything in one piece.
I ordered a gorgeous cloak, and it came in a very timely manner. Quality is fantastic and I plan to order more in the future
Vampire Freaks always has what I want and like. So I am always able to find something to buy with you all when I shop.
Easy order, quick delivery and amazing products. The Cult cutties are unbelievable. So life like and cute. I love the Fairytale/monster prints.
I purchased TripNYC pants. They came exactly as described. The shipping was fast as well. I will be back for more purchases.
It was easy to order. It didn't seem like it took very long for me to get what I ordered. I love their items, and I will definitely order again.
I've ordered from you guys a few times. Always a good experience. Great products, good deals, fast shipping. I'm a fan.
Order received in just a few days I got everything I ordered. Great merchandise. A very nice place to order from.
Very fast shipping and the shirts are perfect. I have bought 5 shirts so far and I will be buying more.
The shipping was super fast, the constant discounts and codes make this business really customer friendly and make you feel welcomed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members