About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have an unhealthy unicorn obsession and have started my gothic unicorn collect and it's going as planned, thank you so much! 🦄🦄🦄🖤🖤🖤
The items I ordered from Vampire Freaks were of outstanding quality. Everything I ordered also arrived very quickly. Will be buying from them again soon
Great website! I purchased clothing items for my 21 yr old son for Christmas. He absolutely loved them! Will be back! Thanks again!
This is a new go-to store for me. The shipping was great and quick and I was very pleased with the quality of what I ordered.
Love love love their prices for TRIPP pants when they run a sale is awesome! Saves so much money! And their customer service is the best!
I was pleased with how quickly my purchase was packaged and delivered. I received it in perfect condition and in a timely manner. Thank you 😊
I really love the purse I purchased from vampire freaks and I adore the little pin & the stickers that came my purchase! Thanks so much!
The detail on the items are just gorgeous and the shipping time was accurate. I'm glad my pieces shipped in time for my event. Lovely work!
I got this as a Mothers day gift for my mom and she loves it. Its a bit smaller then i thought but mom loves the size and name
Very positive experience ordering from VampiresFreaks! All of my orders arrived on time from Christmas gift giving!
I will be ordering from VampireFreaks again
Pretty easy to navigate and the process is easy, they have a range of clothes and you're guaranteed to find something you'd want!
Great quality, no issues with delivery, and great communication when it came to updates of its delivery too.
Order received in good condition and on time. Packaged well and really enjoy the detail of the work.
Great experience. Purchased a pierced cap, and they even threw in a bunch of cool buttons and stickers.
Getting the order shipped took longer than I was expecting, but the actual shipping and tracking was good
Very good, good products. Could have been a little faster delivery but I will be a returning customer
Fantastic! I received my package quickly and it arrived in perfect condition. Items look great in my house!
Perfect for parents into the gothic, Edgar Allen Poe aesthetic. Same goes for individuals who like gothic aesthetics.
My favorite online store! My absolute go to for clothes. Shipping is fast, the items are quality, and the prices are fair.
A wonderful company that I wish I had given a chance sooner. Unique designs and wonderfully made items!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members