About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The skirt I ordered is very high quality materials, I'm very happy with it and can't wait to wear it!
Bigger than expected in good ways! Love the quality and the coffin zipper, bought it for girlfriend :) she loved it
This was for my daughter, who was very happy with her purchase. We received the item sooner than we expected.
I got everything. Usually I get little extra stuff like button pins or bracelets and discount cards but everything arrived.
Y'all keep asking for feedback so I guess I'll do it. It was good, thanks. I'll probably buy again yeah.
Quick and safe transaction. Item is good quality and arrived from the UK to the US in super fast time.
Great selection of products and I couldn't resist treating myself to this bag. Reasonable prices, great shipping and fast. Will definitely be back.
Love all the selections! Suits my style! Recommendations to all the roller derby, gothic girls, theatre geeks, and dark beauties.
Like they said was going to take a few days to get here but it got here faster than expected. The package wasn't damaged and was well taken care of.
My order shipped and arrived quickly. The quality of the product was exactly as I had expected it to be. The item was wrapped and boxed with care.
I saw the ad on FB, clicked & found exactly what I wanted. I bought through Shop & everything arrived in great condition. I love my new umbrella.
No complaints my package arrived.
I wish you had a gift address added to your order sight.
But I was able to find what I was looking for.
Very epic very cool, my favorite bag now. I also got the figure for my boyfriend and I think he'll really like it as he likes space and stuff.:3
The shirts are a perfect fit. And the tote. Bag is great. Cool stickers and cool pen! Thanks so much. Will definitely order again and soon. Thank You
Got everything surprisingly quickly for an international delivery, it's all high quality and true to size. Will definitely be buying from vampire freaks again.
The things I git from vampire freaks were great. I recieved a broken item but it wasn't branded vampirefreaks.
Foundation and powder are great but the foundation came without a tub to suck up the product so sometimes its hard to get anything out
I love shopping Vampire Freaks. Best place for Tripps! I've bought three sets of Tripps and I plan to keep buying them here.
Vampire Freaks has the best stuff. They fit our esthetic perfectly. We love the hoodies and t-shirts as they fit perfectly and feel amazing. Shipping was fine and the products rock.
The website is easy to navigate and I enjoy all of the products offered and checkout is a breeze with fast delivery. Highly recommend
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members