VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Good reliable and prices are better here than any other dark alternative stores.
Products have always been amazing. Still love the look and feel of products!
Super impressed with how fast my orders come. Amazing verity! So many amazing products. Will definitely be returning over and over again. Very happy customer.
Very prompt delivery. Love the product. I'm very happy
Fast shipping and nice quality product! Easy to navigate website
Great customer service, easy and quick exchange process when I ordered some items that didn't fit. Highly recommend!
Easy online ordering and quick delivery! Will definitely order more items!
I thought I already reported this, but everything arrived quickly, was as described, a good size, a decent price, and well-made! I LOVE the little freebies you get occasionally too! It doesn't get better than that!
L'expérience a était top avec cette entreprise
L'article est vite arrivé
Absolutely love my bat fanny pack, i get compliments on it all the time. My new go to travel bag!
Everything arrived on time and as described! Happy with my purchase
I havent had enough time to properly wear thes to form an opion, just doing this so the emails stop
Ordering and delivery was good. Shipping didn't take very long
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!