business logo of VampireFreaks

VampireFreaksReviews 10,737

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
Follow Johnny D.
Unfollow Johnny D.
Send Message
Share Review
Report Review

Fast delivery carefully packaged great quality service thank you

Date of experience: May 18, 2024
Oregon
1 review
0 helpful votes
Follow Whitney O.
Unfollow Whitney O.
Send Message
Share Review
Report Review

Very happy with my purchase and will definitely buy again from this store

Date of experience: May 18, 2024
Utah
1 review
0 helpful votes
Follow Dallas P.
Unfollow Dallas P.
Send Message
Share Review
Report Review

The shipping was fast and I was able to save some money.

Date of experience: May 18, 2024
Missouri
1 review
0 helpful votes
Follow Shaneli Z.
Unfollow Shaneli Z.
Send Message
Share Review
Report Review

May 28, 2024
Updated review

Good reliable and prices are better here than any other dark alternative stores.

Date of experience: May 18, 2024

Great the
April 1, 2024
Previous review

Great the. Clothes are perfect And the shipping is very fast

Date of experience: March 22, 2024
Texas
2 reviews
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Send Message
Share Review
Report Review

Great merchandise I am a repeat customer very satisfied every time

Date of experience: May 18, 2024
California
1 review
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Send Message
Share Review
Report Review

I had received the wrong tights and the right pair was quickly received Customer service was quick to respond and very polite.

Date of experience: May 18, 2024
Washington
1 review
0 helpful votes
Follow London D.
Unfollow London D.
Send Message
Share Review
Report Review

Products have always been amazing
May 28, 2024

Products have always been amazing. Still love the look and feel of products!

Date of experience: May 18, 2024
Texas
1 review
0 helpful votes
Follow Morbid J.
Unfollow Morbid J.
Send Message
Share Review
Report Review

I got a dress and some plushies for my girlfriend's birthday, and thankfully it came with a free plush because the order was over $100 and the shipping was quick.

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
Follow MICHAELA S.
Unfollow MICHAELA S.
Send Message
Share Review
Report Review

Super impressed with how fast my orders come. Amazing verity! So many amazing products. Will definitely be returning over and over again. Very happy customer.

Date of experience: May 17, 2024
California
1 review
0 helpful votes
Follow Carrie L.
Unfollow Carrie L.
Send Message
Share Review
Report Review

Very prompt delivery
May 27, 2024

Very prompt delivery. Love the product. I'm very happy

Date of experience: May 17, 2024
Missouri
1 review
0 helpful votes
Follow Abby L.
Unfollow Abby L.
Send Message
Share Review
Report Review

Fast shipping and nice quality product!
May 27, 2024

Fast shipping and nice quality product! Easy to navigate website

Date of experience: May 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Olive O.
Unfollow Olive O.
Send Message
Share Review
Report Review

The items I got were made of awesome quailty and the packaging was really cool! :D

Date of experience: May 17, 2024
Oregon
1 review
0 helpful votes
Follow Angie W.
Unfollow Angie W.
Send Message
Share Review
Report Review

Great customer service, easy and quick exchange process...
May 27, 2024
Updated review

Great customer service, easy and quick exchange process when I ordered some items that didn't fit. Highly recommend!

Date of experience: May 17, 2024

Great service!
January 19, 2021
Previous review

Easy online ordering and quick delivery! Will definitely order more items!

Date of experience: January 19, 2021
Ohio
1 review
0 helpful votes
Follow M. U.
Unfollow M. U.
Send Message
Share Review
Report Review

May 27, 2024

I thought I already reported this, but everything arrived quickly, was as described, a good size, a decent price, and well-made! I LOVE the little freebies you get occasionally too! It doesn't get better than that!

Date of experience: May 17, 2024
France
1 review
0 helpful votes
Follow Walter P.
Unfollow Walter P.
Send Message
Share Review
Report Review

L'expérience a était top avec cette entreprise
L'article est vite arrivé

Date of experience: May 17, 2024
California
1 review
1 helpful vote
Follow Cal R.
Unfollow Cal R.
Send Message
Share Review
Report Review

Absolutely love my bat fanny pack, i get compliments...
May 27, 2024
Updated review

Absolutely love my bat fanny pack, i get compliments on it all the time. My new go to travel bag!

Date of experience: May 17, 2024

Everything arrived on time and as described!
January 27, 2023
Previous review

Everything arrived on time and as described! Happy with my purchase

Date of experience: January 27, 2023
Illinois
1 review
0 helpful votes
Follow Jenna A.
Unfollow Jenna A.
Send Message
Share Review
Report Review

Fell in love with an advertisement for a Sweeney Todd pin and then found a wicked looking headless horseman pin. Thanks so much for these!

Date of experience: May 17, 2024
Michigan
1 review
0 helpful votes
Follow Tamra L.
Unfollow Tamra L.
Send Message
Share Review
Report Review

I havent had enough time to properly wear thes to form an opion, just doing this so the emails stop

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2024
Colorado
1 review
0 helpful votes
Follow Kayla E.
Unfollow Kayla E.
Send Message
Share Review
Report Review

Ordering and delivery was good
May 27, 2024

Ordering and delivery was good. Shipping didn't take very long

Date of experience: May 17, 2024
Netherlands
1 review
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Send Message
Share Review
Report Review

Prompt delivery and exactly what I wanted thank you!

Date of experience: May 17, 2024