VampireFreaksReviews 10,734
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love Vampire Freaks! This is a great one stop shop for everything I need! I'm a fluffy individual and I love that they offer plus sizes in my range!
Orders platform boots for my daughter and I, they both look amazing and fit well. Will definitely shop again in the future.
Love you guys! I always have a great experience when shopping on your site
Amazing art work I get to carry out everyday in my morning coffee! Quick shipping and well packaged!
Very fast shipping and amazing quality products! Will definitely order from them again
Ran across this website by accident... But it was meant to be. Super fast shipping. I will be ordering again. 🤘
I ordered a zip up for myself and a sweat for my bf, I loved all the different options and customization features you're provided. This was my first purchase so I even scoured reddit in hope that this website wasn't another scam and I am so overjoyed that it wasn't. I got everything I ordered, plus some extra freebies and the quality is amazing. I'll definitely be coming back for more items, the prices and quality were more than worth it.
Still have not heard back from customer service. I would love to wear my pants I ordered but they are too large and I cannot get ahold of someone to exchange for another size.
I love VampireFreaks. I needed to do a return they were quick to respond. Great instructions easy process.
Placed my order online and got my order fairly! It was like a week or two. The shirts are in great condition, nice material and flattering.
I was looking for a tumbler for cold coffee and fell completely in love with this one when I saw it. I couldn't order it fast enough. Then...it arrived. The graphics are so cool and creepy! Love it all the more! Highly recommend getting one.
Shirt is perfect fit and fabric are just perfect. Love the buttons and the mesh
Enjoyable online experience. Easy to navigate. Make sure to order a size up. Recieved order rather quickly. Love my platform boots. Thank you, Vampire Freaks.
I feel like it took awhile to receive but once I got the items it was worth the wait. They are amazing quality and warm!
Always fun shopping with VampireFreaks. Good customer service.
I love VampireFreaks, their customer service is amazing and wonderful products.
I don't like being required to give feedback. Just let me click the stars and get on with my life.
The shopping was very easy! The payment was very easy! The products were cool and made from nice materials! The sizing was spot on and the overall experience was nice the shipping was on point and updates were available asap.
Very fast shipping, everything I ordered arrived & high quality items!
🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤🖤😂
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members