business logo of VampireFreaks

VampireFreaksReviews 10,729

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Pennsylvania
1 review
0 helpful votes
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Very helpful employees and very easy site sadly the boots I got are a little tight in the calf even after sizing up but still wearable so I can make do

Date of experience: June 7, 2024
Oklahoma
1 review
0 helpful votes
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Perfect order as always
June 17, 2024

Perfect order as always. My only complaint is that I don't have a big enough house or closet for all your cool stuff!

Date of experience: June 7, 2024
Connecticut
1 review
0 helpful votes
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I loved the texture and fit of the pants and dress I bought! Will be returning for more in the future.

Date of experience: June 7, 2024
GB
1 review
0 helpful votes
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I was concerned ordering as I live in Scotland but I had a very positive experience. Kept informed about the order and well packaged.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Fast delivery, good packaging, and I appreciate the little extra gifts.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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It's good I only ordered sunglasses but might order something else in the future

Date of experience: June 7, 2024
Washington
1 review
0 helpful votes
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Notification for the package was sent hours after it was delivered and the box was a little beat up. Otherwise everything showed up in a timely manner and the product looked better than expected.

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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The order arrived fast and the eyeliner was great! Thank you so much

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Quality on all T-shirts and umbrella definitely recommend
June 17, 2024
Updated review

Quality on all T-shirts and umbrella definitely recommend. The only downside is that vampire free on the back of the T-shirt kind of a eyesore maybe somewhere on the back side bottom right it left would be better.

Date of experience: June 7, 2024

Very easy site to navigate
March 13, 2022
Previous review

Very easy site to navigate

Date of experience: March 13, 2022
New York
1 review
0 helpful votes
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Great prices and fast shipping
June 17, 2024

Great prices and fast shipping. Who doesn't like vampire chicks and bloody vampires?

Date of experience: June 7, 2024
Mississippi
3 reviews
0 helpful votes
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Ordered the Spooksalotl and 6 different pins
June 16, 2024

Ordered the Spooksalotl and 6 different pins. Very impressed with the quality of each item, and shipping time was fairly quick. The items are all gifts, so will have to wait until Christmas to see the recipient's reaction.

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
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Fast and great quality products
June 16, 2024

Fast and great quality products. I love the t-shirts, they fit perfectly.

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
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I have always had a great experience ordering from...
June 16, 2024
Updated review

I have always had a great experience ordering from Vampirefreaks and will continue to do so.

Date of experience: June 6, 2024

This was my first time ordering anything from this...
October 21, 2023
Previous review

This was my first time ordering anything from this site and I highly recommend this site. The designs on the clothing are awesome and my item was shipped out fast and packaged great!

Date of experience: October 21, 2023
California
1 review
0 helpful votes
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Orders arrive in a timely manner
June 16, 2024

Orders arrive in a timely manner. I like the designs. They are pleasing to the eye. I've had many compliments on my t-shirts and bags!

Date of experience: June 6, 2024
Indiana
1 review
0 helpful votes
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It delivered quickly and everything was there, overall pretty standard though I do appreciate the transparency, and emails they send you.

Date of experience: June 6, 2024
Iowa
1 review
0 helpful votes
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Ordering process was simple and quick
June 16, 2024

Ordering process was simple and quick. Everything arrived on time and as ordered.

Date of experience: June 6, 2024
Washington
1 review
0 helpful votes
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June 16, 2024

I love Vampire Freaks! This is a great one stop shop for everything I need! I'm a fluffy individual and I love that they offer plus sizes in my range!

Date of experience: June 6, 2024
Puerto Rico
1 review
0 helpful votes
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Orders platform boots for my daughter and I, they both look amazing and fit well. Will definitely shop again in the future.

Date of experience: June 6, 2024
Pennsylvania
1 review
0 helpful votes
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Love you guys!
June 15, 2024

Love you guys! I always have a great experience when shopping on your site

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Amazing art work I get to carry out everyday in my morning coffee! Quick shipping and well packaged!

Date of experience: June 5, 2024