VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Love the products! I did have some confusion about the shipping, but the staff answered my questions the same day I contacted them, which was appreciated. Zero complaints!
The backpack and stickers came in and were of the quality I have come to expect and respect. Love everything yall do. Thank you for being an honest homegrown company. 5 stars
I absolutely love my order.Everything fit pretty much as intended.If you are ordering leggings definitely go One or two size bigger.
Over all I found Everything I wanted. Everything showed up in a timely manner
Like goth clothes. Good job. Very goth. 10/10
Will order again
The umbrella arrived just in time. We needed it for a baby shower and it cut it to the last second, but it was delivered right as i was leaving for the park. Thank you for being so clutch
Parasol was as expected but shipping took a long time, and delivery was pushed back several times. This was a very delayed birthday gift, shipping did no meet expectations set when I ordered.
The website makes it very easy to shop. I didn't have any major issues with the order being delivered or receiving any emails on the item itself. It shipped out in the amount of time they stated it would take and despite the mail service having delays, the item still arrived on time.
It was my first time shopping with vampire freaks. The products were made south quality. They also threw in some cool extras! A pin, a pen, and some stickers. My kids were jealous lol
I felt like it took awhile to get it shipped but it arrived early once it was sent and I absolutely love the hoodie. I got so many compliments on it already.
I'd prefer not *have* to type 50 characters to be able to submit a review but overall I have absolutely no complaints. I placed my order with intentions to wear what I bought that weekend and despite my anxieties about it not arriving in time I had received it with plenty. I have also wanted those harness pants for quite a while and they were perfect so my expectations were more than met!
Special shop with special products
Great customer service
Delighted to get such a rare dress
Very thoughtful of history of this nice shop
Great to know they revive gothic punk scene
With a great culture & style
Thank you so much 🌈🌈🌈🌈🌈🌟🌟🌟🌟🌟
Received. Now stop emailing me. Damn. If I hadn't received it, I'd be blowing y'all up worse than your "follow up emails" are blowing me up. I love your products but THIS is ridiculous.
Quick and easy ordering. My package was delivered promptly and in a very timely matter. My sister wanted the Medusa Hoodie I wore to a picnic and she was delighted when it was delivered to her..
Quick, easy and simple! I later bought a bakcpack from them and it wad also very simple and easy to do. So no complaints from me whatsoever. The products arrived perfectly!
I stumbled across this site and I love it! It's funny but it's going to be fantastic for Daughters Christmas presents! Hahaha. Arrived fast and I Love everything I ordered!
Really awesome stuff. Amazing quality. Also loved the free gift with my purchase and the little mini free gifts that you guys threw in or awesome. It's that kind of thing that makes a company for me.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!