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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
896
value
284
shipping
285
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
South Carolina
1 review
0 helpful votes
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June 5, 2025

Incredibly happy with my purchase! My package even included fun freebies which I LOVE and now I'm even more excited then before to place my next order :))

Date of experience: May 27, 2025
Virginia
1 review
0 helpful votes
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April 19, 2025

Love the products! I did have some confusion about the shipping, but the staff answered my questions the same day I contacted them, which was appreciated. Zero complaints!

Date of experience: April 7, 2025
Wisconsin
1 review
0 helpful votes
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The backpack and stickers came in and were of the quality I have come to expect and respect. Love everything yall do. Thank you for being an honest homegrown company. 5 stars

Date of experience: March 27, 2025
Virginia
1 review
0 helpful votes
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June 16, 2025

My order shipped quickly & arrived very well-packaged. Very impressed with the quality the items I recieved. The spooky little surprises were a nice touch!

Date of experience: June 6, 2025
Washington
1 review
0 helpful votes
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I absolutely love my order.Everything fit pretty much...
March 3, 2025
Updated review

I absolutely love my order.Everything fit pretty much as intended.If you are ordering leggings definitely go One or two size bigger.
Over all I found Everything I wanted. Everything showed up in a timely manner

Date of experience: February 20, 2025

Like goth clothes
January 17, 2025
Previous review

Like goth clothes. Good job. Very goth. 10/10
Will order again

Date of experience: January 5, 2025
Maryland
1 review
0 helpful votes
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April 25, 2025

The umbrella arrived just in time. We needed it for a baby shower and it cut it to the last second, but it was delivered right as i was leaving for the park. Thank you for being so clutch

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Parasol was as expected but shipping took a long time, and delivery was pushed back several times. This was a very delayed birthday gift, shipping did no meet expectations set when I ordered.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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April 15, 2025

Love it. The stuff I ordered are super sturdy. I worried about that the most cause I'm kinda rough with my things. I love the designs you have. Thanks

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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The website makes it very easy to shop
April 13, 2025

The website makes it very easy to shop. I didn't have any major issues with the order being delivered or receiving any emails on the item itself. It shipped out in the amount of time they stated it would take and despite the mail service having delays, the item still arrived on time.

Date of experience: April 3, 2025
Iowa
1 review
0 helpful votes
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It was my first time shopping with vampire freaks. The products were made south quality. They also threw in some cool extras! A pin, a pen, and some stickers. My kids were jealous lol

Date of experience: March 21, 2025
South Dakota
1 review
0 helpful votes
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June 21, 2025

I felt like it took awhile to get it shipped but it arrived early once it was sent and I absolutely love the hoodie. I got so many compliments on it already.

Date of experience: June 11, 2025
Virginia
1 review
0 helpful votes
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April 21, 2025

I'd prefer not *have* to type 50 characters to be able to submit a review but overall I have absolutely no complaints. I placed my order with intentions to wear what I bought that weekend and despite my anxieties about it not arriving in time I had received it with plenty. I have also wanted those harness pants for quite a while and they were perfect so my expectations were more than met!

Date of experience: March 29, 2025
Ireland
1 review
0 helpful votes
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Special shop with special products
April 8, 2025

Special shop with special products
Great customer service
Delighted to get such a rare dress
Very thoughtful of history of this nice shop
Great to know they revive gothic punk scene
With a great culture & style
Thank you so much 🌈🌈🌈🌈🌈🌟🌟🌟🌟🌟

Date of experience: March 29, 2025
New Jersey
1 review
0 helpful votes
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May 19, 2025

Received. Now stop emailing me. Damn. If I hadn't received it, I'd be blowing y'all up worse than your "follow up emails" are blowing me up. I love your products but THIS is ridiculous.

Date of experience: May 9, 2025
New Jersey
1 review
0 helpful votes
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June 19, 2025

Quick and easy ordering. My package was delivered promptly and in a very timely matter. My sister wanted the Medusa Hoodie I wore to a picnic and she was delighted when it was delivered to her..

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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April 23, 2025

Quick, easy and simple! I later bought a bakcpack from them and it wad also very simple and easy to do. So no complaints from me whatsoever. The products arrived perfectly!

Date of experience: April 13, 2025
Louisiana
1 review
0 helpful votes
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June 14, 2025

I stumbled across this site and I love it! It's funny but it's going to be fantastic for Daughters Christmas presents! Hahaha. Arrived fast and I Love everything I ordered!

Date of experience: June 4, 2025
Kentucky
1 review
0 helpful votes
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May 24, 2025

I totally adore everything I got, from the cat plushie to the bag! You should totally buy something from here if you're interested; you won't regret it.

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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June 8, 2025

I saw a Poe water bottle on my Instagram adds and I had to have it. I am very satisfied with my water bottle. It keeps the water cool for hours and looks gangsta

Date of experience: May 29, 2025
Oregon
1 review
0 helpful votes
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Really awesome stuff
March 31, 2025

Really awesome stuff. Amazing quality. Also loved the free gift with my purchase and the little mini free gifts that you guys threw in or awesome. It's that kind of thing that makes a company for me.

Date of experience: March 21, 2025