VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Took a chance and ordered the mystery shirts womens 2x as my very first order along with a mystery mens 4x, an XL mens tank and an XS mens shirt.I will probably get a mens L or XL for myself in the future due to personal preference of the style. I I love the tote and stickers that came with the shirt bundles. I got a Dracula coffin shirt, the ripped guts shirt, and the skelly in the hot rod in front of the haunted mansion shirt. I will be ordering in the future, the designs, the quality and the swift shipping make it worthwhile.
I am a recent friend and customer to your beautiful company. I couldnt thank u more for all the joy and goth happiness i can handle. Being a sibgle momma for so long you begin to forget little things that make u smile. Your company has conjured my inner goth child to the surface and i thank u all with all the hugs and metal i can muster up👽👽🤘🤘🤘i will forever be your loyal customer and spread the word of the freaks to all i encounter😁😁😁
P.s, if yall ever possibly have a few extra of those precious plushies plz dont hesitate to send one this way🥰
Easy to navigate site. Easy to follow along even with me being ADHD. Everything is saw I liked. The shirts I ordered are great. I had to snatch one away from a friend that tried to take it. Lol
I had a very pleasant experience. I ordered the killromi shirt specifically for a Japanese metal concert I was going to. I was worried the shirt wouldn't get here in the less than 2 week time frame that I had, but it arrived well before!
I have nothing to say but great things about this online store. Any questions I have, are answered quickly. Customer service is top notch. They keep me in the loop of my purchase status constantly, products are amazing and great quality and shipping is quick.
My experience with you guys is always outstanding. The clothes fit great and the material is not thick and the graphics are always amazing. I love it when you put just the right amount of red on the design. Just enough to make it pop. I especially love your werewolf designs. I'm a big werewolf lover.
As a buyer, the transaction was smooth. The only real complaint is on a shirt I bought. I always buy a larger size from an online retailer due to the fact the the sizes listed are NEVER correct. The shirt I purchased ovesize to fit in the shoulders and chest. Unfortunately the length of the shirt is short. I wish the shirt length was described. Maybe it was and I was to lame to see that. Anyway, I'll be making purchases from you in the near future. I have directed some of my friends to your online store.
I love this place. Lots of cool items. Ordered, was shipped, and I got the stuff. I look at the website quite often and plan to buy more. All the items I ordered are AWEsome!
Easily navigated the website and added my items to my cart and proceeded to checkout. Easy to use site with a smooth transaction. Thanks for making a great site for your customers!
Absolutely fantastic team and product. I was excited the moment i saw the bag, and now im just as excited to walk around with it everyday. Love love love
I bought an Elvira wallet, it came quickly and shipped in perfect condition. The wallet itself is in pristine condition and even better in person than in the photos!
I ordered from VF for the first time and overall I'm satisfied with my experience. I ended up ordering a pair of pants for my boyfriend's birthday and they were delivered not even a week later so I was very impressed by that. He ended up liking the pants, but I was personally a little disappointed by the quality of buckles on the pants. For a pair of $85+ pants, I really expected a higher quality metal and honestly I'm a bit worried of them breaking or snapping because of how thin the metal is. The brand is Devil Fashion so I strongly advise reading reviews and looking at photos before purchasing to ensure that's what you want.
Products were as described and good quality. Return of one item was easy and fast. Options for refund were nice, immediate purchase of a new item, in store credit or card refund.
I ordered several items & loved everything. The fans are awesome, the T-shirt & hair accessories are cool too. I wish the coffin hair barrettes had the snap going the opposite direction, but they still work for most hair styles. The only things preventing me from giving 5 stars are that the order took longer to arrive than anticipated, and that I wish more of the items were available in 5x. I would love to get many more of these styles!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!