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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
897
value
284
shipping
285
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
Follow Leilani L.
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Took a chance and ordered the mystery shirts womens 2x as my very first order along with a mystery mens 4x, an XL mens tank and an XS mens shirt.I will probably get a mens L or XL for myself in the future due to personal preference of the style. I I love the tote and stickers that came with the shirt bundles. I got a Dracula coffin shirt, the ripped guts shirt, and the skelly in the hot rod in front of the haunted mansion shirt. I will be ordering in the future, the designs, the quality and the swift shipping make it worthwhile.

Date of experience: March 24, 2025
Georgia
1 review
0 helpful votes
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I am a recent friend and customer to your beautiful company. I couldnt thank u more for all the joy and goth happiness i can handle. Being a sibgle momma for so long you begin to forget little things that make u smile. Your company has conjured my inner goth child to the surface and i thank u all with all the hugs and metal i can muster up👽👽🤘🤘🤘i will forever be your loyal customer and spread the word of the freaks to all i encounter😁😁😁

P.s, if yall ever possibly have a few extra of those precious plushies plz dont hesitate to send one this way🥰

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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June 11, 2025

Easy to navigate site. Easy to follow along even with me being ADHD. Everything is saw I liked. The shirts I ordered are great. I had to snatch one away from a friend that tried to take it. Lol

Date of experience: May 24, 2025
Tennessee
1 review
0 helpful votes
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I had a very pleasant experience
April 1, 2025

I had a very pleasant experience. I ordered the killromi shirt specifically for a Japanese metal concert I was going to. I was worried the shirt wouldn't get here in the less than 2 week time frame that I had, but it arrived well before!

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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I have nothing to say but great things about this online store. Any questions I have, are answered quickly. Customer service is top notch. They keep me in the loop of my purchase status constantly, products are amazing and great quality and shipping is quick.

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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May 14, 2025

Twas splendid. Spooky. Goth. Could use different shirts and stuffs. Not everyone wants to look like Wednesday. I want to look like Friday cuz I'm in love.

Date of experience: May 4, 2025
North Carolina
1 review
0 helpful votes
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April 18, 2025

My experience with you guys is always outstanding. The clothes fit great and the material is not thick and the graphics are always amazing. I love it when you put just the right amount of red on the design. Just enough to make it pop. I especially love your werewolf designs. I'm a big werewolf lover.

Date of experience: April 8, 2025
Minnesota
1 review
0 helpful votes
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May 19, 2025

Shopping and payments are easy, processing and shipping could be a little faster, but overall a really good experience and I'll keep shopping with you.

Date of experience: May 9, 2025
Maryland
1 review
0 helpful votes
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April 26, 2025

As a buyer, the transaction was smooth. The only real complaint is on a shirt I bought. I always buy a larger size from an online retailer due to the fact the the sizes listed are NEVER correct. The shirt I purchased ovesize to fit in the shoulders and chest. Unfortunately the length of the shirt is short. I wish the shirt length was described. Maybe it was and I was to lame to see that. Anyway, I'll be making purchases from you in the near future. I have directed some of my friends to your online store.

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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May 17, 2025

It took a little long to get updates between when my order was shipped, and when it was on the way, but other than that, my order was received in a timely fashion

Date of experience: May 7, 2025
Oklahoma
1 review
0 helpful votes
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May 23, 2025

I love this place. Lots of cool items. Ordered, was shipped, and I got the stuff. I look at the website quite often and plan to buy more. All the items I ordered are AWEsome!

Date of experience: May 13, 2025
Arizona
1 review
0 helpful votes
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May 6, 2025

Product arrived quickly and a lot of care was taken into shipping. When the product arrived, they had fragile stickers and bubble wrapping thickly around the product.

Date of experience: April 26, 2025
Germany
1 review
0 helpful votes
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May 12, 2025

Easily navigated the website and added my items to my cart and proceeded to checkout. Easy to use site with a smooth transaction. Thanks for making a great site for your customers!

Date of experience: May 2, 2025
South Carolina
1 review
0 helpful votes
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May 23, 2025

Absolutely fantastic team and product. I was excited the moment i saw the bag, and now im just as excited to walk around with it everyday. Love love love

Date of experience: May 13, 2025
Oklahoma
1 review
0 helpful votes
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June 18, 2025

Beautiful and vibrant colors is what I crave and that is what I received, excellent quality as well. These clothes really kills and I love them so much.

Date of experience: June 8, 2025
North Carolina
1 review
0 helpful votes
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May 20, 2025

I bought an Elvira wallet, it came quickly and shipped in perfect condition. The wallet itself is in pristine condition and even better in person than in the photos!

Date of experience: May 10, 2025
GB
1 review
0 helpful votes
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June 6, 2025

The delivery time was quick and the product was great, the delivery was expensive though. That was probably Donald trumps fault not yours so it's fine.

Date of experience: May 27, 2025
Michigan
1 review
0 helpful votes
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I ordered from VF for the first time and overall I'm satisfied with my experience. I ended up ordering a pair of pants for my boyfriend's birthday and they were delivered not even a week later so I was very impressed by that. He ended up liking the pants, but I was personally a little disappointed by the quality of buckles on the pants. For a pair of $85+ pants, I really expected a higher quality metal and honestly I'm a bit worried of them breaking or snapping because of how thin the metal is. The brand is Devil Fashion so I strongly advise reading reviews and looking at photos before purchasing to ensure that's what you want.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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April 25, 2025

Products were as described and good quality. Return of one item was easy and fast. Options for refund were nice, immediate purchase of a new item, in store credit or card refund.

Date of experience: April 7, 2025
Washington
1 review
0 helpful votes
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April 26, 2025

I ordered several items & loved everything. The fans are awesome, the T-shirt & hair accessories are cool too. I wish the coffin hair barrettes had the snap going the opposite direction, but they still work for most hair styles. The only things preventing me from giving 5 stars are that the order took longer to arrive than anticipated, and that I wish more of the items were available in 5x. I would love to get many more of these styles!

Date of experience: April 12, 2025