VampireFreaksReviews 11,692
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought fingerless gloves as a gift and they loved it! I was worried it wouldn't get here on time, but it was early! I was very pleased with my experience and would recommend this shop.
Experience was great. I really wanted this shirt for my other half who is a Alice in Wonderland fan and it's perfect!
It was easy, standard website ordering. Made it just in time for when I needed it
Hair clip feels a little cheap but that's probably because it was. Still happy
Prompt communication and delivery with a quality product. The filters used in advertising skew the color slightly but it is still a good purple.
The items I have received have been cool and of good quality.
Placed the order quickly and received my item post haste. Thank you!
My daughter was ecstatic about her boots we ordered. The order arrived when expected and in great condition. We will be ordering more stuff in the future from this site.
I've bought from this shop several times now. The items are so unique and stylish, fits my style very well. Quality is great too. I keep coming back to find more things I like. They noticed the delay in package transportation and contacted me. I was impressed they pay attention to customers like this. I've had great experience with them. I will come back to buy more things for sure.
Thank you for making big size in guys! My son is super happy abt it!
Great shirts and I had absolutely no issues with them getting delivered.
Some of the most professional people I've ever worked with. Quality of the clothes are impeccable too. Def recommend
Got the mirror and it looks awesome! Came in tight foam packaging and taped up along with the four sticker packs. Absolutely 💯 happy with it all. Highly recommended
I've purchased this item as a gift. I opened it to make sure it was intact and it looks fantastic. I can send a pic once it's in use but here are a few of it from the package.
Items are really cute, loved the lil freebies too: 3
Accidentally put my order through without the faster shipping, reached out to the customer service team and not only did they take care of it within a day, my order shipped out a couple days early, and I ended up finishing the outfit I was trying to get before a show I had coming up. Awesome products and awesome team and I'll continue to rep vampirefreaks wherever I go
They are great! All items arrived quickly and just as they were advertised. I will definitely shop here again
I received my items on time with no problem. I love my new bat plush toy and back back. I do wish though they had more shirts styles in my size.
I absolutely adore my vest I got. Also, if I have questions someone always gets back to me in a timely fashion.
Good shopping and delivery experience but when I tried the boots on out of the box the right heel had a small nail bent into the leather that stabbed me aside from removing that everything was goof
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members