US Postal ServiceReviews 892

I sent a package to Daly City, CA from Belleview, FL on June 10,2025. I was informed that delivery was approx 6/16/2025. It is now 6/20, and the package is still in transit. Last tracking info was 6/15/2025. Where is the package, what happened to it? Tracking History:
Moving Through Network In Transit to Next Facility, Arriving Late
June 15,2025 Arrived at USPS Regional Facility
JACKSONVILLE FL DISTRIBUTION CENTER June 10,2025, 10:33 pm Departed USPS Regional Facility
GAINESVILLE FL DISTRIBUTION CENTER June 10,2025, 8:34 pm Arrived at USPS Regional Facility
GAINESVILLE FL DISTRIBUTION CENTER June 10,2025, 5:22 pm Departed Post Office
BELLEVIEW, FL ******* June 10,2025, 5:13 pm USPS in possession of item
BELLEVIEW, FL ******* June 10,2025, 10:18 am

So, I ordered something from a company called Lumogaze, which I guess ended up being out of China, anyway. So my package finally makes it to Seattle, Washington, (we live in Port Angeles, Wa). Then for SOME reason, my package goes back to Aurora, Co., never having made it to P. A. in the first place, and is now in FT. Worth Texas...? If yall send it back, without it ever having made it to my city... (was in Seattle on the 2nd, here it is the 9th)... WHERE'S MY PACKAGE!?!?!

USPS® Customer Service
Unbelievable
Unbelievably Untrustworthy,
Well, we mailed a package they lost, shuffled from the Texas Office, where it should be if they can read labels, to LA and have stalled there for a long time. We had to refund the customer, but good old USPS said we can't claim it because it is circulating but will be late. Is there no accountability on their part in this situation? You can see below it went back and forth. Now, the packages we sent with another order, the boxes were shredded to pieces—product damaged. There needs to be accountability or some sort of reform with the postal service. Worst service ever.

Moving Through Network

In Transit to Next Facility, Arriving Late

March 2,2025

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

March 1,2025, 3:35 am

Arrived at USPS Regional Facility

SHREVEPORT LA DISTRIBUTION CENTER

February 28,2025, 10:33 am

In Transit to Next Facility

February 28,2025, 8:44 am

Departed USPS Regional Facility

DALLAS TX DISTRIBUTION CENTER

February 28,2025, 6:58 am

Arrived at USPS Regional Destination Facility

DALLAS TX DISTRIBUTION CENTER

February 27,2025, 6:59 pm

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

February 26,2025, 11:18 am

Arrived at USPS Regional Destination Facility

FT WORTH TX PACKAGE SORTING CENTER

February 23,2025, 1:43 am

Arrived at USPS Regional Origin Facility

SALT LAKE CITY, UT DISTRIBUTION CENTER

February 18,2025, 9:34 pm

Date of experience: February 17,2025

I do not know what is happening to the USPS but its service has dramatically deteriorated while the cost of stamps and delivery has increased. For every piece of mail I send, it takes at least 2 weeks to be delivered--if delivered at all in one piece--even if the recipient is located in the same city as the sender. Furthermore, my neighbors often receive my mail due to mail carriers' careless and sloppy work performance. This federal institution needs to be dismantled and rebuilt from top to bottom as it is a waste of taxpayer funds. When possible, I will use UPS to ensure that my mail reaches its destination.

Highly unprofessional behavior by employees. I sent an envelope with important documents through USPS and they lost it. They says it delivered which is not. I am tired following up with local post office and finally understood that they don't care about it. Very arrogant in answering.
And a very common line they say is "I don't know".

Mailed a PRIORITY ($10.10) letter in Sarasota on 1/31---destined for Tampa.
6 days later--STILL IN TRANSIT?
DISGRACE

Took 9 days to deliver priority mail (went around the country) 13 days for a box for a 2 day delivery and sent priority mail and was to be delivered on 12/30 and it was a day late WHOSE FAULT IS THAT.

The USPS looses more packages then it delivers.Constantly raising prices while service has degraded to the point noone should use them any longer,let them go bankrupt.Louis Dejoy is a reject who couldn't wipe his own $#*!.How does a majority stock owner in a competitor shipping company get selected to run the USPS?The USPS needs to be done away with.Consistently looses your mail or one of their theiving employees takes it while you have zero legal recourse to recoup and of your money or property.Its legal theft and they know it.Loose your package all you get is a form email of apology,that's always the same response.DO AWAY WITH USPS!IF AT ALL POSSIBLE USE A DIFFERENT SHIPPER.USPS HAS AN 80% CHANCE OF LOOSING YOUR PACKAGE OR MAIL NEVER TO NE FOUND!F*@:&$# crooks and degenerates.

My package is been mark delivered, but I never got the package this happen a lot,The worst. Do not use usps ever, They report packages as delivered that never arrived, packages are routinely lost, delayed for weeks, stole, or never arrive and please don't even call the 1800 number is another disaster

The worst. Do not use usps ever, They report packages as delivered that never arrived. Spoke to company I bought from they said packages are routinely lost, delayed for weeks, stole, or never arrive. They would be out of business if they were not given taxpayer money.

Stolen packages, horrible customer service, no tracking updates, no communication with supporting services (USCBP), no explanation why package returned, fake delivery notices, abhorrent automated phone system.

How do I buy a product from a Kansas City company, I live in the Kansas City area but they send my package to Indianapolis from Kansas City and then have to send it back. Supervise your $#*!ed employees! I understand people make mistakes but that's just being lazy, ignorant, fat, stupid. Oh wait, we live in America!
My mistake for thinking people were competent, when will I learn? Stupid mother fvckers.

I have been waiting on a package that unfortunately went through usps. It was suppose to have been delivered Tuesday and today is Friday.I just got off the phone with my local post office. They don't have this package and don't know when it will arrive. They tell me that I can go on their website and stop the package there. What they did not mention is they want $17.50 to stop shipment and me drive to them to pick it up. Things like this is why email and Amazon look so good in this day and age. If you need to mail anything, I strongly suggest finding any other way than USPS.

We ship in the US and international every day. Several times our packages have been delivered to a warehouse in South Hackensack, NJ where it will sit for weeks. Our customers get upset that they cannot receive their merchandise. When I call the USPS customer service reps, they cannot give me an address or phone number for this location so I can find out why its just sitting there. They themselves cannot either. I have had packages with hundreds of dollars go missing here at my expense. Our goverment agencies are COMPLETELY INCOMPETENT!

My friend sent me a registered letter on August 25,2024, and I paid $23 dollars or so for this. However, I don't receive my mail until October 3,2024! USPS doesn't deserve that amount of money for such a poor and delayed service!

Two pieces of mail from the same address to the same address. One standard mail the other priority mail. The standard mail envelope arrived before the priority mail envelope, which I paid $10 for. Great job postal service.

Im in Chicagoland area. I sent a check overnight priority express at 4pm 6/4/24, and the promptly lost it after it left my post office. It didn't arrive next day 6/5/24, and no tracking updates in over 24 hours. Total disaster as now i may have to cancel the check. I should have used UPS! I do get a refund, but i really need the service to deliver the package! Really sucks. I figure overnight would be the best way as it would be in and out of their hands quickly...guess is was wrong.

My stepdaughter sent me a package with 10 items in it, I could tell right away that the package was opened, with only one item in it and junk, it was held up in Greensboro, NC. I was ripped off by a postal worker. What nerve at a cost of $200,

White Bear Lake, MN: Sorry for the details but this was a strange experience... The USPS clerk didn't talk - just looked at me. I explained I wanted verification of delivery and the package insured for $500. She said nothing but stood the box on end so she didn't have to look at me. She then proceeded to entry info in the computer. All I saw was her arm appear and point to the credit card reader. I tried to look around my package to ask and confirm that she did process per my original request. She said nothing and looked out on the other side of the box and said "next". When I got home I realized she did not properly insure the package and did not send it as I had requested. Silly me for trusting USPS

Found this location to be unhelpful and unfriendly, they didn't offer any assistance to help mail a package. I wouldn't recommend using their services.