business logo of US Postal Service

US Postal Service

How would you rate US Postal Service?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Trevor N.
Unfollow Trevor N.
Send Message
Share Review
Report Review

Carelessness of USPS
April 26, 2021

USPS services are completely disrespectful! Your packages will never arrive on the set date! Trash!

Date of experience: April 26, 2021
Florida
1 review
0 helpful votes
Follow Steph H.
Unfollow Steph H.
Send Message
Share Review
Report Review

SO bad!
August 10, 2023

They have cost our small business thousands of dollars in missing customer orders. Just awful!

Date of experience: August 10, 2023
Michigan
1 review
0 helpful votes
Follow Chittineni L.
Unfollow Chittineni L.
Send Message
Share Review
Report Review

Highly unprofessional behavior by employees. I sent an envelope with important documents through USPS and they lost it. They says it delivered which is not. I am tired following up with local post office and finally understood that they don't care about it. Very arrogant in answering.
And a very common line they say is "I don't know".

Date of experience: February 4, 2025
Illinois
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Send Message
Share Review
Report Review

I do not know what is happening to the USPS but its service has dramatically deteriorated while the cost of stamps and delivery has increased. For every piece of mail I send, it takes at least 2 weeks to be delivered--if delivered at all in one piece--even if the recipient is located in the same city as the sender. Furthermore, my neighbors often receive my mail due to mail carriers' careless and sloppy work performance. This federal institution needs to be dismantled and rebuilt from top to bottom as it is a waste of taxpayer funds. When possible, I will use UPS to ensure that my mail reaches its destination.

Date of experience: January 20, 2025
Kentucky
1 review
0 helpful votes
Follow Hoàng Anh N.
Unfollow Hoàng Anh N.
Send Message
Share Review
Report Review

.
August 26, 2023

*********************000*******000*******000*******000*******000**************

Date of experience: August 26, 2023

Overview

US Postal Service has a rating of 1.4 stars from 892 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US Postal Service most frequently mention post office, customer service and priority mail. US Postal Service ranks 391st among Shipping sites.

service
458
value
412
shipping
425
returns
309
quality
384
+199