US Postal ServiceReviews 893

I received a damaged and opened package, which they then tapped shut. I took it to the post office that same day and refuse delivery. The clerk took it and suggested the company I ordered it from damaged it! Hmmm, why would your company accept it that way? And of course they wouldn't give me a receipt, unlike USP's honesty and efficiency. Trying to resolve it is very time consuming, difficult, and frustrating. Do yourself a favor and stay away from this company as much as possible!

There are definite benefits to the site. Being able to order priority mail supplies free and have them delivered is fantastic because not all sizes and types or packaging are available at the post office. You can also see the full selection of postage - but I was shocked that I had to pay postage to have that shipped. I mean, $1.25? Why?
But if you are looking to handle issues? It's a little spotty on navigation and functionality.

I mailed a registered letter with important documents in it on the 29 Nov and as of today the 18 Dec it is nowhere to be found. After numerous calls and a hundred emails all I am getting is the run around. I am told to go to this number and that email and that service and when I do they send me back. NOBODY seems to want to take responsibility or even bother their head to look into it in the first place! Now I have to put a claim in and the outcome of that itself is uncertain! Astonishing!
NEVER AGAIN.
I would give no star at all if the site would allow!

I have a few packages that I for the life of me just can't receive from this postal company. I am seeing the status saying these items are delivered to the POST OFFICE yet when go to pick up item, ITEMS are NOT in the mail box & NEITHER WAS IT GIVEN AT THE DESK!

I NEED MY ITEMS ASAP!

I tried calling their phone number and not a $#*! am I getting through! Emailing is another big problem cause I can't get an email address to contact company!

I messaged them on facebook, however, got a response and I felt like I was actually getting somewhere, BUT when went and picked up item, 2 items was found and 3 are still MISSING!

Tried messaging them yet again on facebook, and I yet to get a response!

I NEED MY ITEMS AND I NEED THEM AS SOON AS POSSIBLE!
I WANT THEM SHIPPED TO ANOTHER POST BOX!

Like others are saying ive had the same problems. Delayed packages and problems with the rude workers, etc.
Actually had an employee refuse a picked up shipment from me one time because it weighed one ounce (1/16) of a pound less than the label said it did. I had to pay again for another label which was the SAME cost. Disgruntled employees at best.
Also, my local post office just sucks. Sometimes they hold my priority packages for 1-3 days before they send them out. How are they even allowed to do this?

PLEASE go with #USPS on Tweeter, Instagram, and Facebook to publicly talk about your experiences. Then, contact your state senators to follow up on your cases. They will offer you free lawyer to take your rights. Never stop fighting for your rights. Otherwise, they will continue stealing your belongings.
USPS stole a 45 lb package that I mailed from their office in NY. There were 60 different items in my package. The status says that my package is in the mail recovery center. I have talked to 20 different supervisor and manager. Talked to mail recovery center (dead mail) supervisor more than 10 times. Went there is person. Asked for security camera check. Submitted 8 missing mail requests with all the information, brand, color, size, picture of each item and document. The only thing I kept hearing was that they were going to sell my stuff in an auction soon! They could not find my package because they stole it. They did not offer me an insurance in the office when I was mailing my package. Never said they would not compensate me if any thing goes wrong with my uninsured package. Now, they are hiding behind their internally hidden regulation for not giving me a cent. Thieves. God damn you and your corporation thieves.

I special ordered a product, have been anticipating it's arrival. The day the package was sched. To arr., I go to the mailbox disappointed bc I have all of my neighbors mail. I check the tracking and it says "unable to deliver". After going through it with the post office, I get an excuse that the carrier THOUGHT my residence was vacant and my packages are in their forwarding facility and I will receive them according to how busy they are. Mind you, there are 2 houses across from me that are vacant, the only similarities in the addresses is the first number. It's been over a month and still nothing! I'm so annoyed and frustrated that I paid for my products and don't have them because of their negligence!

I ordered from a site with two day shipping on March 31st. They shipped my package in two days as promised and the package began moving in went from California to Florida ( the state I shipped it to) and has been trapped there since April 5th. I have not received an update from usps since. Its been 4 days shy of a month and well past the time I needed the clothes by and I am yet to get any information. Every time usps ships my package something happens to it. This service is garbage, if you have to ship something please use another service if possible.

My package had the correct name and address on it. When checking the tracking number at USPS said it was delivered to my mailbox. Which I have a LOCKED mailbox. My package was not in it. Calling the local post office the next day waited an hour on hold then I was told the mail carrier on my route was not in. They were really rude and could care less about finding my package it was no big deal to them. I filled a lost package online and tried calling USPS main headquarters only to not be able to get through the menu plays over and over again and you can not push a selection. Useless. If your package is not insured then what ever happens to it is anybody's guess. With that kind of service the USPS should be free.

I went to the postal office Cudahy, CA Los Angeles to send some Doc's to Tegucigalpa, HN. Placed on Sept 8,2017. Package left USA until Sept. 24? Still not registered in Honduras. It has been in route for more than a month, they told me in the postal service it would take 6-9 business days to arrive. Really? It has been more than 30 working days and still not there. I should have sent it thru DHL pay a little more but their service is excellent. I have received packages from Honduras to Los Angeles in 3-5 days. Bad decision to use USPS.