US Postal Service

I went to the post office location at 1915 Fulton St, Brooklyn, NY ******* today at around 1:40pm and a employee at the front door told me that the office was closed for one hour due to being understaffed. Previous to going to the location I checked their google to make sure they were opened. I had a heavy package which I walked several blocks with to mail. The package had a prepaid label and just needed to be dropped of. I asked the employee if she can take the package. She refused and said she could not because she could not leave the door. The previous week the same situation took place. Me and other individuals came to the location and were told by a employee at the door that the office would be closed for 30 minutes. This is completely unacceptable, inconsiderate, and unprofessional. During both visits people complained that they wasted gas, their lunch breaks, their time, to come to come to this location. This location is obviously being poorly managed and the employees and manager are free to open and close the post office whenever they feel like it without any consequences. If they are understaffed they know ahead of time. Just like every other organization they have a roster of employees that will be working each day, and should post ahead of time on google, the post office front door, and voicemail the times they will be closed so customers do not waste their time coming to the location. Also if they are understaffed they should have the employee the front door helping customers instead of standing around. The manager and employees at this location are obviously doing whatever they want and not holding to USPS standards because there is no oversight for this location. There is a reason the location has a one star review on google and several other other review websites. Customers complain and nothing has changed. That is why those working at this location continue to do whatever they want and still get paid. This post office is useless to customers and needs to be closed down!

To make the long story short, I sent out a package to be delivered to a Miami, FL address. This package was sent out on July 6. Then, after the package was sent I realized I was getting scammed, and the buyer didn't pay me when he/she was supposed to. On July 7, I put in a request to intercept the package, and have it come back to me, and it went through, so all I could do was wait. By the time I did this, it left the post office in Oshkosh, WI and was on it's way to a department in FL. I called July 8, and no $#*! waited 2 HOURS on hold until I could speak to an agent. When I explained to the agent what, she said that they received the intercept request and that they were working on it, and that it will return to me. I told her that the package was currently at a post office in Miami, FL and that it SHOULD NOT be delivered to its final address, it needs to come back to me in Wisconsin. She said that it will. Welp, here I am today, receiving a text message, saying that my package is ready to be picked up at the post office in $#*!ing Miami, FL! Now, I'm waiting AGAIN to speak to an agent, having to explain AGAIN that the package needs to come back. I understand if they couldn't do it if the package was delivered, but they should've stopped the shipment before it reached Miami, but they didn't. It's in the system that there is an interception, but $#*! me right, I'm just losing items that worth at least $1,000. USPS needs to get their $#*! together, and I'm going to make sure I try my best to stay away from this mailing company.

USPS needs more personal and more available appointments for renewal passport. In April and May no appointment available

Left my package at neighbor's house. He brought it to me. If he is going to be a mailman he needs to be placed on the payroll.

Under NO circumstances will I ever use the USPS again. They whine and moan that they are "losing money and need to increase postal rates — again but, their service dependability and reliability gets worse and worse with each passing year. A simple card mailed across town ( that also required "extra postage") took FOUR DAYS to be delivered. A "Two-day Priority Mail" package sent from Pa. To Va. Took TWO FULL WEEKS to arrive and, it was delivered along with my regular daily mail, on my front steps in the rain with no effort to protect it from getting soaking wet. When I sent an email to complain, I was asked to provide "proof" of my claim to which I responded with photos and a surveillance camera video showing the mail person dump the mail on my steps and leave. I never heard another word from them. I later received a survey to me to rate the "service" that I received in response to my complaint and I responded to advise that I received NO SERVICE OR RESOLUTION. Once again, not another word from them. Not even so much as a fake apology.

Mail is ALWAYS late, misdirected, lost, opened or damaged and there is NO accountability from anyone. Even paying extra for "expedited" services is nothing more than a "money-grab" for the same, pathetic service. So, to Hell with the USPS! They can't go away soon enough.

I, for one, have completely boycotted the USPS and ANY merchant who uses the "service" to ship online purchases. If electronic correspondence is an option, that is what I will use. If that is not an option then UPS or FedEx will be used — even if it is only to send a letter or card. The extra cost for these rare instances will be well worth it knowing that the letter or card will arrive at its destination when it is supposed to.

I used USPS to send two packages, Priority envelopes including docs on 08/24/2003. That is the sham!

Priority Mail is a joke! 10 days to go 18 miles. Look at the tracking from these idiots! They sent it back and forth from USPS Tampa to USPS YBOR 5 TIMES!
Delivered

Delivered, PO Box

TAMPA, FL *******

July 6,2023, 11:39 am

Arrived at Post Office

TAMPA, FL *******

July 6,2023, 11:38 am

Processing Exception

YBOR CITY FL DISTRIBUTION CENTER

July 6,2023, 2:32 am

Arrived at USPS Facility

TAMPA, FL *******

July 5,2023, 1:13 pm

Processing Exception

YBOR CITY FL DISTRIBUTION CENTER

July 2,2023, 8:45 pm

Processing Exception

YBOR CITY FL DISTRIBUTION CENTER

July 1,2023, 10:58 pm

Arrived at USPS Regional Facility

YBOR CITY FL DISTRIBUTION CENTER

July 1,2023, 10:48 pm

Arrived at USPS Facility

TAMPA, FL *******

July 1,2023, 9:31 am

Departed USPS Regional Facility

YBOR CITY FL DISTRIBUTION CENTER

July 1,2023, 1:41 am

Arrived at USPS Regional Facility

YBOR CITY FL DISTRIBUTION CENTER

June 30,2023, 11:22 pm

Arrived at USPS Facility

TAMPA, FL *******

June 30,2023, 9:21 am

Departed USPS Regional Facility

YBOR CITY FL DISTRIBUTION CENTER

June 29,2023, 2:57 am

Arrived at USPS Regional Facility

YBOR CITY FL DISTRIBUTION CENTER

June 29,2023, 1:17 am

USPS picked up item

SAINT PETERSBURG, FL *******

June 28,2023, 1:53 pm

The mail gets delivered late. Sometimes it can be as late as 7:00pm! I remember in some areas the mail can come in the morning.

Very displeased. Customer service does not exist. You cannot even contact anyone. Just FAQs and automated calls.

Company Motto should be Long and Wrong. They just can't seem to be competent enought to get a package from point A to point B without sending it thousands of miles in the wrong direction first and as a customer we just pray we ever see it at all. They have stolen, YES STOLEN, many of my items and they just stink at the ONE JOB they have. This package was going from Ill to New Jersey so USPS decided to send it by way of LA in California.
Shipping Label Created, USPS Awaiting Item, BENSENVILLE, IL *******, October 8,2022, 12:27 am. > Picked Up by Shipping Partner, USPS Awaiting Item, BENSENVILLE, IL *******, October 8,2022, 12:27 am, Shipping Partner: DING HONG. > Arrived Shipping Partner Facility, USPS Awaiting Item, BENSENVILLE, IL *******, October 8,2022, 1:24 am, Shipping Partner: DING HONG. > Departed Shipping Partner Facility, USPS Awaiting Item, BENSENVILLE, IL *******, October 8,2022, 2:30 am, Shipping Partner: DING HONG. > Arrived at USPS Regional Facility, LOS ANGELES CA DISTRIBUTION CENTER, October 14,2022, 11:21 pm. > Moving Through Network, In Transit, Arriving Late, October 15,2022. TODAY IS OCT 17@ 9:10am.

I recently had an interaction regarding a package I sent to family in Europe. We send each other gifts every other year, so this was far from the 1st time I sent them a package. As usual I hand wrote their address on the package. I have clear handwriting. The Postal employee miss read a #9 as lower case g and two letters in the street address were also misinterpreted. This resulted in the package being returned as undeliverable. When I went to pick up this package, I noticed this discrepancy in my written address and the postal employee's interpretation of the address. I was polite and asked for the Postmaster. He was unavailable so I got a supervisor who basically told me to go pound sand and if I wanted to pay to re-send the package I could pay another ($79.62) otherwise I could pick-up the package and leave. I asked when the Postmaster would be available and left my name and number for him to call me two different times. His name is Postmaster(James) at the Riverton, Utah and West Jordan, Utah post office. He never returned my request to call so I finally had to go in and was able to discuss this matter in person with P.M. James. He told me it was my responsibility to insure the employee transfered the address correctlyand that i had signed to accept all information was correct. I didn't recall being asked to verify or having signed that it was correct. He also told me the only way to re-send was to pay the ($79.62) again or to basically piss off. I took my package to the Midvale, Utah post office where I did pay again and was clear to the employee to re read the address to me to insure there was no confusion. He did and it was clear. He entered the information, I paid and there was no further verification of the address information. I believe the Postmaster James was not only rude, and condescending, but he also lied to me about the address verification. I believe Postmaster James needs to be demoted from Postmaster due to his lack of professionalism and accountability with the public.

No wonder USPD is constantly going bankrupt, they are terrible! Mail is NEVER on time, even if you pay extra

I'm not blaming drivers, but the system USPS uses is utter and complete $#*!. For over 3 years now, the estimated delivery time has been off everytime. I just ordered a few packages from eBay, and almost opted to pay the $25 for UPS shipping but I said 2-3 business day shipping for $7, why not? Boy I regret that, my package was originally supposed to be delivered on the 14th but since it was half way across the country, I could smell the bull $#*!. The 15th came and it said it'll be delivered then and of course it was not, still half way across the country. Today came which is the 16th and it finally made it to Detroit which I live close to so hopefully covid doesn't stop my package from getting here 4 days late. (Pure sarcasm on covid). The other experience I had was I pre ordered RDR2 and ordered God of war at the same time, paid quite a bit extra for next day shipping on GOW so I could play it while I waited for RDR2 to come out. Both were purchased the exact same day five days before the offical release of RDR2. So God of war ended up going from california, to Michigan(Me) and then to georgia, to New York, back to georgia, and back to Michigan to arrive 3 days after RDR2. I do not reccomend USPS ever as they have no idea what the hell they are doing. If you read this, thank you, I did not intend to type this much.

On 11/15/23, I received a text at exactly 1:17 stating a package was delivered at my front door. The problem is that the post office did not deliver my package. I have surveillance cameras, and after checking them, I see where the carrier delivered my mail earlier that morning at exactly 11:39 AM, and he didn't deliver a package. At the time the text said the package was delivered 1:17 PM, there was no activity at my house at all; therefore, they lied about delivering my package. I called to file a complaint on the 16th, and I spoke to Kiara. While we were on the phone, she sent me an email telling me to fill it out. A couple of days later, I pulled up the email to fill it out only to realize she had closed the complaint, stating they searched for my package and couldn't find it. I had to call back for her to reopen it. This issue has happened to me several times where I get a text say my package was delivered as soon as I get the text I go right outside and there is no package, there isn't even a usps truck out there. I have spoken to the sup Bonny who never does anything about it, she upholds their bad behavior which makes her part of the problem. I need to speak to someone who cares about this issue along with other issues I've had that fell on deaf ears. My neighbor 2 doors down and said she experiences the same issue about getting a text that her package was delivered and will come right outside and there is no package. Please know that we go outside right after receiving the text, and there will be no package on the porch,or no truck in the vicinity. I have proof of everything I'm saying on my cameras, and it shows the date and time.

From Miami domestic to Pensilvania 3 diferent times my certified mail express was lost! Legal documents gone. USPS is not reliable.