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US Postal Service

How would you rate US Postal Service?
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North Carolina
1 review
0 helpful votes
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They are unreliable.
September 17, 2021

You don't get your mail on time. They don't need a pay raise for doing nothing.The mail sorters are lazy.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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No elements of nature shall stop the mail from coming through. However, if they can't reach the mail box while in the mail truck you can forget it!

Date of experience: May 16, 2023
Connecticut
1 review
0 helpful votes
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Horrible in Newtown CY
February 20, 2022

The post master in my town has zero interest in helping anyone I can't believe he has a customer facing roll I SAY OUTSOURCE THIS SERVICE SO THE WILL HAVE NO CHOICE TO HAVE CUSTOMER SERVICE SKILLS

Date of experience: February 20, 2022
Pennsylvania
1 review
0 helpful votes
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Horrible
July 28, 2023

Horribly tracking service. They need to better themselves. I get no updates on packages I am supposed to receive

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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Absolutely worst
December 19, 2023

They lost the package and they are acting as if they are not responsible please go for fedex or any other service this is the worst

Date of experience: December 19, 2023
North Dakota
1 review
0 helpful votes
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Just want to check my mail and this was in there by usps it wasn't nice that they had to put this in my mailbox like that

Date of experience: January 24, 2024
North Carolina
1 review
0 helpful votes
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A package was being sent to me on 6/26/2023 through USPS priority mail. It was scheduled to arrive by 6:00 pm on 6/27/2023. It is 6/28/2023 and the package still has not arrived. The sender of this package spent $29 so it could be to me in ONE day. I called several times and one representative was very cold and seemed to not care about this issue. I am very annoyed and irritated by the careless and reckless behavior by the USPS. They cannot tell me when my package is to arrive at this point or IF it will arrive. This package had some very important information in it. Another representative stated that someone redirected my package to the wrong place. It's in the NY Distribution Center. I would advise ANYONE thinking of using the USPS to rethink doing this. They are very incompetent. An investigation has been opened but I doubt if my package will ever be found. My advise to ANYONE reading this, use FED EX, DHL Group, LaserShip/OnTrac, Lone Star Overnight, Spee-Dee Delivery Services, GLS US, Onfleet or Sendle. The USPS is a billion dollar operation and cannot hire people competent enough to deliver a package on time. This is sad and I will NEVER use USPS again and I advise the people reading this not to use them either!

Date of experience: June 28, 2023
Ohio
1 review
0 helpful votes
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Last few years mail handlers-aka postman's been opening my Christmas cards and Birthday card and stealing gift cards and such…. Terrible service!

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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TERRIBLE SERVICE
November 30, 2023

THIS IS THE SECOND TIME I TRY TO SHIPPING FOR IT TO ARRIVE THE NEXT DAY AND THEY DON'T DELIVER IT ON TIME. THIS SERVICE IS VERY BAD. I'M DISAPPOINTED. ARE THE WORST

Date of experience: November 30, 2023
Maine
2 reviews
19 helpful votes
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Where my package
December 22, 2023

I called customer service you talk a computer that doesn't understand anything. You just go in circles worst customer service every.

Date of experience: December 22, 2023
Washington
1 review
0 helpful votes
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Corruption!
August 21, 2023

Opened a case to find a lost package. Clown then closes it fast, telling me to file a claim! Inside theft and then a cover up! Corruption!

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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Don't waste your time getting insurance on mailing something because they make it close to impossible to collect on it.

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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My package was left in the rain. It wasn't even a big package it could have fit in the mailbox. Really could have been avoided.

Date of experience: December 17, 2023
Texas
1 review
0 helpful votes
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USPS GOING TO POT!
January 12, 2024

Always when you order something, check the tracking number it'll say delivery tonight but will not see it till weeks later! Poor Service 😔

Date of experience: January 12, 2024
Wisconsin
1 review
0 helpful votes
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USPS sucks
December 6, 2020

Ordered a package and it said it was going to get here on the 5th it's now the 7 the and still no package.

Date of experience: December 6, 2020
Arizona
2 reviews
2 helpful votes
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If you want your fragile items delivered in one piece, Don't use USPS. If you want your items delivered in a reasonable amount of time, Don't use USPS. UPS is horrible, but twice as good as USPS.

Date of experience: July 14, 2021
Missouri
2 reviews
0 helpful votes
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Terrible
December 28, 2023

Not only does the tracking service crash. I sent pkg to PV Mexico. Ended up in Portugal. LOL., Use Ups or FedEx

Date of experience: December 28, 2023
Idaho
1 review
0 helpful votes
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Very unpredictable!
January 4, 2024

As the title states very unpredictable. I cringe when I see I'm getting a package Delivered from USPS!

Date of experience: January 4, 2024
Tennessee
1 review
2 helpful votes
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38 days and my priority package is still in transit. Today is Dec 23, you guys suck so bad. Suck suck suck. Suck suck suck

Date of experience: December 23, 2020
New York
1 review
0 helpful votes
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I have a live video of you at my gate you didn't drop my package stop the stealing and drop my package

Date of experience: January 20, 2021

Overview

US Postal Service has a rating of 1.4 stars from 892 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US Postal Service most frequently mention post office, customer service and priority mail. US Postal Service ranks 391st among Shipping sites.

service
458
value
412
shipping
425
returns
309
quality
384
+199