CEVA Logistics

The communication is nonexistent. You can only talk to an overseas contact center who can only use email to contact the people on the ground.

Driver turn up. Didn't get out of truck and drove off even though we were standing out the front.

Any other company or form of transportation is better than this shocking business.

My car has stone chips on the windscreen and a screatch and a chip on the drivers door that was not there. You can even check your photos from Melbourne as I watched the inspector photo the car and he felt the door Infront of me showing no chips!

Motor vehicle transported from SA to NSW. Quick online booking with good timeliness and competitive pricing. Delivery was earlier than expected and pickup simple.

I deeply regret choosing CEVA to transport my vehicles. They promised delivery by December 30, but it's now been over three weeks with no updates, calls, or explanations. The complete lack of communication and accountability is beyond frustrating. I trusted this company with an important task, and they failed to deliver in every sense. I wouldn't recommend CEVA to anyone looking for reliable vehicle transportation.

My car arrived exactly as scheduled and without any problems, thank you

Worked OK but detail of pickup missing. Website estimates of delivery were not at all accurate. Phone discussion said Friday. Was rung Wednesday afternoon to see if I wanted to pick it up. Had already organised for Friday. When I did pick up the car it had just been washed and charged which I considered excellent service.

Hassle Free experience which is a breeze in this day and age.

From quote, through to booking, the experience was quick and easy!
Tracking made it useful to know where the car was and when it would likely be available.

Delivered in a timely manner, got a wonderful call. Easy peasy.
Took great care of the car onload and off load, thank you,

Easy to book! Staff were very friendly at check in, then our vehicle was delivered 2 days earlier than promised. No damage in transit!

From the booking process, confirmation and pickup of the vehicles it is a great experience. The drivers are accomodating, friendly and provide great customer service. Highly recommended

Very friendly staff, they provided excellent customer service

I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..

CEVA advised a 7-10 business day delivery from Perth to Melb car still in Perth and 10 days have passed and no help from customer service

My new Toyota 86 was delivered from CEVA Adelaide depot to their pinkenba depot, the car arrived on time and in the same condition it left. Very happy with the customer service in fact very happy with the whole experience. Thanks CEVA!

Avoid at all costs. Do not use this company. Booked car to be transported on 29/9/21 it's not 10/10/21 and still no delivery (simple transfer across Brisbane). Offshore call centre is useless. No one can give and honest timeframe or even confirm where my car is.
So many promises to by this company to provide an update and nothing. No one returns calls or emails.
Grays online car auctions recommended these idiots. Never again will I use either company again. Save your money. I could have pushed my car in the time it has taken to get a reply and still I don't have my car.
Worst customer service. Writing this review and many more so other people are spared the hassle and anxiety dealing with these morons has caused me.
DO NOT USE CEVA Logistics or CEVA Car carrying.

Beware anyone wanting a car transported by Ceva Logistics. The website takes your money $1873. 97 then gives you message saying we have taken payment but will not transport the car. We had a equally negative experience speaking with with logistics company CEVA's customer service when we used their website to book transport for a vehicle we bought from Grey Brisbane to be delivered to Cairns. They say its a glitch and wont refund our money for two weeks and wont collect from Greys auction yard.

It was quite a easy process booking on line. I called yesterday regarding what time for pick up today, I spoke to a helpful gentleman, who initially could answer the enquiry. He found out the information and Called me straight back
Great service

For a company that advertises a smooth free experience, often posting positive reviews to back this up, is not quite the case for me. They have had my car parked up in Adelaide since 05 Nov 21 with absolutely no updates of when it is likely to depart. I have called numerous times only to speak to people that have no idea when my car will be moved. No texts, no emails not returned calls, nothing. What can guarantee though is they will take your money as quick as a flash! I am hoping this is an isolated case, but if you are thinking of transporting your pride and joy and communication is important to you then perhaps avoid CEVA.

This company is a big JOKE. The shipper paid for Three day delivery and my shipment has been in Houston for a week now. No phone numbers you can contact someone with or anything. Please do not use this sorry Company.!