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CEVA Logistics Reviews Summary
The company has garnered mixed feedback, with notable strengths in friendly customer service and timely vehicle delivery that often exceeds expectations. Many customers appreciate the ease of booking and the condition of their vehicles upon arrival. However, significant concerns arise regarding service delays and communication issues, particularly in tracking deliveries and obtaining timely updates from customer support. While some customers have had positive experiences, others express frustration over unresponsive service and logistical challenges, indicating a need for improved communication and reliability to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very friendly staff, they provided excellent customer service
I paid extra for the premium service and was not disappointed. CEVA exceeded my expectation.
Hi WARWICK F,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen
I have called 6 times in the last 2 weeks to try and get an answer to when my car will be delivered. To date still no confirmation. It will be 4 weeks tomorrow from when the car was picked up in QLD. Still don't know when I will get my car in VIC and I'm worried about the condition it will be in after all this time. Just so frustrated..
Hi Tony M. Apologies for the bad experience you had regarding the delivery of your vehicle.
We are now investigating this and will revert back to you as soon as we receive an update.
Regards
Helen
It was a simple pross of arranging the car to be picked up and delivered as arranged. CEVA called me timely and informed me about the delivery and that things were on track. There is nothing to fault on the delivery side, but the car was incredibly dusty and dirty, adding that small touch of washing the car done would have been awesome. Whilst I understand that this might not be possible, its the small gestures like this that makes the experience amazing.
Hi Karl A,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Francis
My new Toyota 86 was delivered from CEVA Adelaide depot to their pinkenba depot, the car arrived on time and in the same condition it left. Very happy with the customer service in fact very happy with the whole experience. Thanks CEVA!
Hi Graham L.,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Francis
But overall I was happy with the experience and the help I received thank you
CEVA offered the BEST quoted price for my transport requirements. At the time of booking I was given an ETA (subject to change/delays). My vehicle arrived a day earlier than the ETA. Very happy and will definitely use CEVA again.
Hi Nathan P.,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Francis
Pick from Seymours on Tudor Quality Cars Hamilton Delivery Beri South Australia Subaru was delivered in 2 days to a very happy customer. Quoted 7 days Exceeded expectations by 5 days. GREAT JOB
Thank you, Seymours On Tudor Q., For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Francis
The car was delivered promptly and without fuss. The staff were really helpful. Recommend them for any interstate deliveries.
Thank you, Robert B., For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Francis
The site was easy to find and the process simple to book my car.
Thank you Talanoa P. For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
This was a super easy process from start to finish.
Thank you, RACHEL C., For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
All information provided was accurate and commitments were met.
Friendly and efficient staff
Vehicle was delivered on time and undamaged
Thank you, Steven T., For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
A very professional company with excellent communication. I knew exactly when to expect the pick up and delivery. The contact and the delivery persons were extremely polite and helpful.
Thank you, KATHERINE D., For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
Very positive experience. Delivered my vehicle with car. I will highly recommend.
Thank you Ahmad E. For the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further inquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ron
Great comm easy booking and delivery went smooth very happy
Thank you Avinesh for the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ruel
Wanted to move a vehicle Qld to Vic. CEVA online booking was easy, and dropping the vehicle off was so convenient as they were so close to Brisbane Airport. I was able to track the vehicle and received great service when the vehicle was delivered to my office.
Thank you Ian for the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ruel
Hassle-free pick up, transit and delivery ahead of schedule. Very satisfied
Thank you Nactarios for the awesome feedback!
Our friendly-user website making sure that our customers experience the best and smooth transaction:)
For further enquiries please don’t hesitate to contact us at 13 22 77 or via email at CCC@cevalogistics.com
Kind Regards,
Ruel
Quick and easy to arrange. Prompt collection and delivery.
Hi Andrew,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Ruel
I chose Ceva as I had confidence that would would deliver a great service. From when I booked to when the car arrived everything was easy. I could keep updated on progress with the tracking device. It was quick, efficient and the contact I had to get documents for pick up was no fuss and professional. It was a great experience.
Hi Cabe,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 13 22 77, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Ruel
The service was really fast and on time. The driver contacted me before he arrived.
Hi Rose,
Thank you for your review, we really appreciate it.
If you have any enquiries please don't hesitate to contact us at 13 22 77, alternatively you can send us an email at ccc@cevalogistics.com.
Kind Regards,
Ruel
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi FAWAD J.,
Thank you for your review. We really appreciate it. We are glad to hear that you're satisfied with your experience.
Should you need any assistance, please don't hesitate to shoot us an email through ccc@cevalogistics.com or call our Customer Care Centre at 13 CARS(13 2277).
Thanks again.
Kind regards,
Helen