Overview
eCampus.com has a rating of 4.3 stars from 3,464 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.
Instant Feedback
I had purchased the wrong ebook from a different site and I needed a replacement fast. I found ecampus and went with a hard copy. I appreciate that I got access to the e-content while the book shipped. I am renting, Soni expect that process to be straightforward as well!
Every coupon provided they wouldn't let me use when checking out and they said it was supposed to be free shipping which it was not! Also they fee you to death! I just want to purchase a textbook not lose all my money!
Excellent search engine. The book was not difficult to locate. The price was affordable. I'm always reluctant to believe the posted conditions of used books; however, eCampus got it almost right. The book was described as a "good" used book. I thumbed through once I received it, and I would say it's in excellent condition. The only thing I found was that the last purchaser had written their name on it, and it was scratched out. Really, who cares! Excellent condition and thank you.
I was not given a notice that my order was canceled. When I didn't receive my book on the day I was supposed to, I checked the status of the order on the website and found it was canceled due to an error in my address or billing method, but the customer service representative said the system does not tell her what the issue was, so I don't even know how to avoid the issue.
Ordered a rental and entered my cc information on 3/14. Not notified until 3/17 that there were "irregularities in payment". Not sure what that means but suggest going into a little more detail. I sent help message by 3 pm central time, no response. Used chat line today 3/18 to get resolved. Landed up having to reorder the book and changing to ebook. No idea how that works so hoping it goes well.
Easy to shop, wish I could have done etext book and probably a better idea due to cost of shipping.
I asked whether the book is rented although indicated in the website as purchased used. I received answer quite fast explaining that indeed the book is purchased and used and I do not need to return it or pay anything in addition to the first payment.
Zero stress and reputable source
One of the problems I have faced when I purchased books is late delivery or no delivery at all. E campus. Com is a trusty source to purchase books. I highly recommended it to anyone
I have a homeschooled high school junior that is taking a college algebra dual class. In order to assist, I needed to buy a used college algebra textbook. This website had the best price and I was impressed by their super fast shipping.
I ordered this book when classes already started and needed the book immediately. The e-book option was my saving grace. And the option to rent was cheaper then Chegg (who also didn't offer an e-book option).
The whole experience took maybe 5 minutes. It was simple, and the books were delivered in a time manner. This will be the first place I choose every single time for my textbooks
Books were available and easy to find. The checkout process was a breeze
When I opened the rented textbook, I walked away to get lunch. I came back, tried to log in again and it said I didn't have access to the book and had to sign in. I assumed my session had expired and tried to login to no avail.
It took me a day or so to realize that I MUST login via the original eCampus page and then circuitously make my way back to the text in question. I assume your vendor that actually displays the book requires this, but it's a fail point for your process. You should really look at the way that process gets communicated to your newest customers.
Thank you for your feedback and for choosing eCampus!
I have nothing but great things to say about this company. They are true to the shipping dates and the free returns are awesome. Very reliable on time and the textbook rentals. I have used them for the past few years since I been in college. The fee of the textbooks are reasonable also.
The book was delivered with in the time frame! It is a used book which is good my me. I do not enjoy that there are 7 stickers on the back of it and I can not remover without hurting the cover… other than that it's good.
Thank you for choosing eCampus!
Ordering was easy. The textbook came with in time for my class. We will see how it goes to ship it back to them. They helped out in a good way. Thank you!
Great prices compared to other sites. Lots of savings! They offer a variety of rentals, discounts and purchases. This company has saved me a lot of money!
If you need textbooks for school, don't pay exorbitant prices at college bookstores. ECampus provides everything you need at a great price and delivers it right to your door!
I had a week to order this book, which was very expensive on every site. It came in time and in great condition. Only downside was Promo codes did not work, lost my points too
Hi Nicole,
The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. We have added 175 points back to your account. We apologize for any confusion or inconvenience. Thank you for leaving a review! -eCampus
The whole experience is very simple, if you choose to rent a book they will let you know when to return it with a text message. Books come in great condition. Highly recommend.
I was told it would be delivered on a thursday at 9:00pm, it came Wednesday around 5pm.
One little pencil line in my book other than that all is perfect condition.
Very pleased with all aspects.
Book was shipped same day I believe but it took almost 3 weeks to be delivered by UPS. I know it's not the companies fault but if they only use UPS I will find another rental company. I'm only in the class for 5 weeks and only find out 3 days prior to the class starting what book I need.
- Visit Website
- Lexington, Kentucky
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regards to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!