BiggerBooks

The order was confirmed. Order not at shipping facility Jan 24th. January 27th notified book could not be found and was cancelled by BiggerBooks. Why sell something you don't have? This was for my daughter at college, we can't waste time in getting books if she has upcoming classes.

No complaints. Arrived on time. Books in good condition. Saved money by not buying these books that I will literally never look at again once Im done with this class.

I spent 25 minutes chatting with a sales representative to find out if their online stock was accurate. After being assured that it was and that the item I purchased would ship within 1-2 business days nothing happened and then 2 weeks later I received an e-mail stating that they couldn't locate the book and that my order was being cancelled.

Jumping through all the hoops to be able to read the book every time I need to is a hassle. Completely not worth it.

I don't mind highlighting or underlining but when you can't read more than the first sentence on the bottom paragraph because corners are torn out that's when I give up and just head over to Amazon like I should have done in the first place.

Purchased a book that supposedly was in stock & my order was cancelled days later. Such an inconvenience!

Very easy to buy and access the book, overall good experience!

Didn't receive any item ordered. Items were cancelled due to that.

After 11 days of no tracking number, I reached out to customer service to ask where my order was. I was told they were "having issues with the supplier" and that I would have my order cancelled and refunded. I never received my refund.

It was very simple and could find the books I needed.

I waited patiently for my order; I had paid $50 extra to get it faster because I desperately needed it for my class. The confirmation email said I would receive an email when it shipped. I finally checked my order status only to find that the status said cancelled. I didn't cancel it. I got an email today asking if I received my book and how satisfied I was. I was never notified that BiggerBooks had arbitrarily decided to cancel my order.

The textbook set (of three) came in 11 days. They came in a decent/good used condition.

Ordered a book almost a month ago. Still haven't got an update of if it shipped. Emailed them a couple times asking. Never got an email back. This site is either a scam or incompetent.

I never received my book! I sent multiple email inquiries and still don't have my book!

They never respond to your emails and their website is a waste of time to deal with. I tried to get to a live person but that was impossible so I lost all the way around.

Never received the book. Order was cancelled. I didn't even receive an email telling me my order was cancelled

Can not ask for anything better, the pricing was right compare to other retailers

I ordered a book they said was available. After two weeks of it not shipping and no updates I finally asked them and they said it was indefinitely on back order. By that time it was too late.

It was a fairly simple experience. I am a new student returning back to school after over a decade. I was referred to a different website but inadvertently stumbled across this one that held a much better of a deal and since I'm old school, this was perfect to actually be able to locate a hard copy!