website thubmnail of Usenet.nl
How would you rate Usenet.nl?
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Pennsylvania
1 review
8 helpful votes
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SCAM!
January 4, 2017

They sent me a paper saying, I own them 110 EUR. There such a scam, I never subscribed to there services. DON'T NOW HOW THEY GOT MY INFO!. Don't fall for there tricks, I don't know how there still in BUSINESS!

Date of experience: January 4, 2017
California
1 review
9 helpful votes
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USENET.NL
May 20, 2016

THIS SITE! This company is fraudulent. Unable to comunicate with them to cancel. Billed anyway DO NOT USE THIS SITE!
THIS SITE!
THIS SITE!
THIS SITE! THIS SITE! THIS SITE! THIS SITE!
THIS SITE!
THIS SITE!
THIS SITE!

Date of experience: May 20, 2016
GB
3 reviews
7 helpful votes
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Great service
May 6, 2017

I'm not sure why there are so many negative comments on here. They have terrms and conditions you clearly sign up to but I love the service. Been using it for years with now problems at all.

Date of experience: May 5, 2017
Colorado
1 review
9 helpful votes
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It's okay I guess
March 16, 2016

Honestly I was pretty damn scared when I saw all of the 'rip off' reports. I was even considering canceling my card and having a new one sent out. But I noticed a correlation, namely that the people who were claiming it was a scam had really awful spelling, typed in all caps, or hadn't thought to cancel the trial (or couldn't figure out how). Literally there is a drop down menu that says "cancel" on it, and once you click on it it gives you either a phone number to call (keep in mind the time zone is CET) or you send a message requesting your trial account be closed. I attached a picture of my cancellation confirmation email. I was never charged.

Now that that's out of the way, the service itself is alright. Very fast downloads but I chewed through my data allowance in a day or two. The client is very well designed but for the price point I'm not sure I could justify it. You either have to commit to a full year (for 8 dollars a month) or pay month to month for 12. I don't feel comfortable with either option when their competitors have much more attractive offers, but for 600GB in downloads a month it isn't bad. It isn't a scam guys. Any time you hear "free trial" on the internet and they ask your credit card number, you can assume they will charge you if you forget to cancel. ANY service, including Xbox live, netflix, hulu, amazon prime. Anything.

Date of experience: March 16, 2016
Ireland
1 review
7 helpful votes
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Scam
August 13, 2018

I had the same problem, go to Paypal or your Credit card and cancel them through that (cancel vendor). Usenet.nl is a SCAM!

Date of experience: August 13, 2018
India
1 review
3 helpful votes
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Was lured into giving my bank details for a free trial. They quickly deducted $1=Rs. 70 INR from my account. Wrote 35 mails complaining about theft. But to no avail. Actually they replied to my query by writing separate mails intead of hittinh the reply button. Their 16 mails in response to my complain, initially said they are overburdened but will shortly solve the matter. To 19 of my later complains they said i 've to pay annual subscription of $99. WOW. I DO NOT GET FREE TRIAL. I COMPLAIN OF FORGERY IN MONEY AND LOGGING AND THEN I END UP LOOSSING RS. 7000 AS ANNUAL SUBSCRIPTION TO THEM. BANK SAYS THEY CANNOT AUTHENTICATE OVERSEARS TRANSACTION. So please be care ful friends.

Date of experience: February 21, 2017
Philippines
1 review
5 helpful votes
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Usenet.nl is big scam!
January 17, 2018

Once you input your card they automatically charged you, big scam ever, i hope google take down this site.

Date of experience: January 17, 2018
Rhode Island
1 review
5 helpful votes
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Nasty crooks
April 19, 2017

Sell you a subscription for something that did not work, then won't let you cancel
Rating of 0. Now they're adding costs for refusal to pay

Date of experience: April 19, 2017
GB
1 review
22 helpful votes
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Scam
August 17, 2016

It is a scam website, trying to rip u off your money. I was fortunate enough to realise this on time and block them from my bank and paypal. They have charged me 116 pounds. I am not willing and in no instance be ready to pay this amount to Usenet. First of all they claim to have the book that people are searching online while in reality, nothing can be downloaded from their website. Second there is an easy way to give your bank details and subscribe to the website while there is no way to withdraw your membership. They were supposed to offer a period of free membership which I first subscribed and thought to continue my subscription based on their services however, after realising that the book I was looking is not in their website and cannot be downloaded, I decided to withdraw my membership, But I found no way to unsubscribe from their system and I filled and sent the form available on their website suggesting I am no longer interested to continue my membership after the free trail period for which I received no response. I also tried to ring the number available on their website, but again I could not reach them. Usenet is a scam company, targeting students who look for books online. After receiving their payment details they become invisible and the only thing they are concerned with is to charge people and take their money in return for no services. They promise that the books are available for download so provide your payment details and subscribe to our membership once you do that there is no book available for download from their page. It is one of those companies that tricks people and rip them off their money.

Date of experience: August 17, 2016
Mississippi
1 review
4 helpful votes
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Hands down this is the worst service. I don't even use this & they try to ge5 money for services not being used

Date of experience: February 16, 2017
Kentucky
1 review
9 helpful votes
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Scam
August 29, 2017

I gave them my card only to find a charge for $99.00 a week later. When I attempt to cancel the subscription nothing happens. Do not use this site!

Date of experience: August 29, 2017
Serbia
1 review
2 helpful votes
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Hello to all.
I want to advice all victims of that froud site.
I am also the victim. They took from My paypal 99.96e.

Advice:
Dont try anything from Your side on site or paypal, dont cancel.
You can just make it more complicated.
They are very smart froud team.
How site not be down for 10 years almost? Because they know law and policies.
They now what he doing, If You try to cancel alone You can make 2 contract.

Canceling payed subscribtios:

Just call number and wait for response.
I call and wait about 5 minutes on line.
I call about 12am today.
Girl who answer on My call cancel the payment imidiately.
Just slow conversation and relax, dont panic.
They are foxes, they took money from costumers almost every day.
They want to cancel subsctiption but only with normal way with calling them and be ok.
They took money from peoples who dont call in free trial days.
I write to paypal also, that usenet.nl was froud site, but paypal response to me that is everything ok betwen him sides.

DONT CANCEL BY YOURSELF OR CONTACT PAYPAL AND BANK, JUST CALL HIM AND BE RELAX.

Date of experience: March 31, 2020
Italy
1 review
9 helpful votes
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Good morning everyone! I had the same experience of you, I joined the trial period, I considered it not interesting for me and I immediately canceled.
I received an email from them with the cancellation ok.
After months I get a message that I would have to pay the annual subscription anyway.
I replied by saying that I had canceled, but they say I still have to pay anyway.
Since Usenet.nl is based in San Marino, I then contacted the CSdL - Confederazione Sammarinese del Lavoro (http://www.csdl.sm/sportello-consumatori/ - Tel. (+378) 0549 ******* Fax (+378) 0549 *******) who put me in touch with their lawyer, to whom I explained everything and gave him the evidence.
The lawyer filed a complaint in my name against Usenet.nl, intending to suspend any payment request against me.
After a few days I received an email from Usenet.nl telling me the final closure of the contract.
Since then I have not received any payment requests.
I advise you to do as I do, the more you will be and the Usenet will stop using these methods.
Greetings to all

Date of experience: December 1, 2018
Lithuania
2 reviews
4 helpful votes
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Stay away from usenet it is a scam!
They will not let you cancel their account until they have charged you.

Date of experience: January 22, 2018
Belgium
1 review
12 helpful votes
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It is a scam.
December 12, 2016

They just sent me a letter asking for 110 euros for a service that I never got!

It is a scam, stay away from it

Date of experience: December 12, 2016
Azerbaijan
1 review
3 helpful votes
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It is a scam
May 19, 2017

I once have been visited the site, even I did not know I have subscribed. A few days later, I lost my 99 $

Date of experience: May 19, 2017
Mexico
1 review
4 helpful votes
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Awful
February 22, 2019

I tried to cancel before the of the trial. Then I guess it didn't cancel, and I got charged. Awful customer service. Bad, bad

Date of experience: February 22, 2019
India
1 review
5 helpful votes
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Total Scam
April 1, 2017

Blood Idiots took my money. Don't even believe this site. Without entering the password they took the money.

Date of experience: April 1, 2017
GB
1 review
2 helpful votes
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Bad as $#*!
January 20, 2018

There a bunch of useless pricks because my friend is 15 and he cancelled his account now hes being charged

Date of experience: January 20, 2018
Mauritius
4 reviews
11 helpful votes
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Usenet.nl are thieves
September 27, 2017

Usenet.nl is a scammer par excellence, it steals our money, I was on trial period and they charged me 99 USD, con artists

Date of experience: September 27, 2017

Overview

Usenet.nl has a rating of 1.6 stars from 138 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Usenet.nl most frequently mention free trial, credit card and customer service. Usenet.nl ranks 185th among Downloads sites.

service
9
value
8
shipping
4
returns
5
quality
6