Taylor S.

Honestly I was pretty damn scared when I saw all of the 'rip off' reports. I was even considering canceling my card and having a new one sent out. But I noticed a correlation, namely that the people who were claiming it was a scam had really awful spelling, typed in all caps, or hadn't thought to cancel the trial (or couldn't figure out how). Literally there is a drop down menu that says "cancel" on it, and once you click on it it gives you either a phone number to call (keep in mind the time zone is CET) or you send a message requesting your trial account be closed. I attached a picture of my cancellation confirmation email. I was never charged.

Now that that's out of the way, the service itself is alright. Very fast downloads but I chewed through my data allowance in a day or two. The client is very well designed but for the price point I'm not sure I could justify it. You either have to commit to a full year (for 8 dollars a month) or pay month to month for 12. I don't feel comfortable with either option when their competitors have much more attractive offers, but for 600GB in downloads a month it isn't bad. It isn't a scam guys. Any time you hear "free trial" on the internet and they ask your credit card number, you can assume they will charge you if you forget to cancel. ANY service, including Xbox live, netflix, hulu, amazon prime. Anything.