website thubmnail of Usenet.nl
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Canada
2 reviews
2 helpful votes
Follow Andy T.
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This is a scam
July 18, 2017

Take the free trial then they cancel it before it is up so that you cannot cancel. After that you get a collection letter plus a "Dunning Fee" then a threat of collection these guys are just in it to scam you oh! And there is no membership for your $200 plus bucks that is gone it is a eyes wide open FUBAR

Date of experience: July 18, 2017
Oregon
1 review
6 helpful votes
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Total Scam
March 27, 2017

I sign up for 15 days free trial and only use for 1 day before I cancel it. Now the usenet.nl charge me 2000 dollars for 3 months of service. Wtf. They do not even have
Subscription cancellation on their website when I first sign up. 1 day of use barely one day of use and they charge 2000 dollars. Why not rob several banks. If I can rate a negative on this it be negative infinity.

Date of experience: March 27, 2017
Massachusetts
1 review
11 helpful votes
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FRAUD COMPANY
June 27, 2016

This company is absolute trash. I called and cancelled before the 14 day trial ended and they are claiming I did not. They took 99.00 out and refuse to refund it. Their call system takes 20 minutes to get an answer, at least, which is probably on purpose so people can't cancel. SCAM COMPANY DO NOT SIGN UP.

Date of experience: June 27, 2016
GB
1 review
3 helpful votes
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Do not use
March 17, 2018

Please do not use this site. I am a writer and have just found one of my books advertised on this site. I have not authorised this. If they genuinely have this book - which they probably do not - they have obtained it illegally. I repeat, do not use. They are ripping off readers and writers alike.

Date of experience: March 17, 2018
Australia
1 review
1 helpful vote
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Utter Trash
July 17, 2017

They gave me fraudulent fees and sent it over to a legitimate debt collection agency called Debt Collection Australia (who are dumbasses, because they followed up on the fraudulent claim), tried to collect. Awful and the actual service they provide isn't that great either.

Date of experience: July 17, 2017
California
1 review
7 helpful votes
Follow Mosette K.
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I tried to download a document with a free trial and didn't get it. I assumed the free trial was no good. Incomplete.
Fast forward 2 months, and I noticed a charge that I didn't recognize. A $99 charge. Looks like they billed last month and I didn't catch it until a few days ago when I saw the current charge and immeduately cancelled my card. I tried to call and reached their recording saying I'm calling outside of the hours of business operation even though I'm calling within the hours listed as operating hours on their website. I tried to download their form to make sure I'm covered to cancel something that I don't recall receiving confirmation was activated in the first place. (I'm unable to locate any correspondence confirming activation.) Not surprisingly the form won't download. I have no way to contact these people and they've already taken $99. Totally fradulent.

Date of experience: September 6, 2017
Oklahoma
1 review
7 helpful votes
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Terrible service. They make it difficult to cancel your service. I called and talked to a representative who was very rude and condescending. DO NOT WORK WITH THEM. This was honestly the worst interaction I've ever had as a customer.

Date of experience: March 4, 2017
Michigan
2 reviews
31 helpful votes
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Do not pay them
January 6, 2017

I cancelled during the free trial and they are trying to send me to collections. I'm not going to pay them and I recommend no-one else does either. I don't know why PayPal allows them to use their platform.

Here is my whole story: https://toughnickel.com/scams-fraud/Is-Usenetnl-a-scam

Date of experience: January 6, 2017
California
1 review
4 helpful votes
Follow Kristen S.
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I have had a similar issue. I tried canceling at the 14 day trial and they indicated I did not meet the cut-off because of the time difference. This was in 2015. Fast forward to 2017 and I just got a collection letter. I provided them proof of me trying to cancel in 2015, but they indicated unless I have a cancelation confirmation that I still owe. Has anyone had experience with this? Did this get reported on your credit?

Date of experience: February 21, 2017
Malaysia
1 review
6 helpful votes
Follow Fazz P.
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They simply charged me USD99 without providing any notice. It is mentioned there is cancellation right for the contract and they will refund accordingly. But after I request for cancellation properly, they just simply terminate the contract and mention that they cannot refund my money. Such a scam, liar and thieves company.

Date of experience: November 12, 2018
Viet Nam
1 review
19 helpful votes
Follow Dean P.
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Today I've lost 99.96Euro after 14 Free trial days. Although I've not use their service or their solfware since the first times i registered and tried their service. My bank advised me contact with usenet and ask them for refunding my money but i cant contact with them. I tried to call their hot lines but that number is block or doesn't use for a while. My only hope to take money back is a letter to them on their website though it's not replied yet. It's some kind of trick so pls never try their service whether only 1 time!

Date of experience: March 27, 2015
Washington
2 reviews
10 helpful votes
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CROOKS
May 3, 2017

This is a scam site. I have written our Washington State Attorney Generals office registering a complaint. I have received a collection letter from them even though I cancelled. Others in a similiar situation as me have noted that the collection letters escalate in intensity to threats of lawsuits and threats against my credit history.

FIRST DO THIS:. They generally use Paypal to setup your account and bill through Paypal. Go to your paypal page and cancel your subscription with them to ensure they do not steal any money from you... IF and only IF you get a collection letter from them write your State Attorney Generals office and register a complaint detailing your situation... send the scam collection agency a copy of the letter you have registered

Date of experience: May 3, 2017
New Zealand
12 reviews
46 helpful votes
Follow Blue M.
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Scam
July 28, 2016

I signed up as they specifically stated they had something I was after. However nothing that I looked for existed. They are simply a newsgroup retention site, and not even as good as some of the others out there. I cancelled within days. So... spam, scam, false advertisng, and if reading the other reviews are correct, poor customer service and aggressive tatics too.

Date of experience: July 28, 2016
GB
1 review
7 helpful votes
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Scammers
February 19, 2020

AVOID THIS COMPANY THEY RIP YOU OFF AND TAKE YOUR MONEY EVEN THO YOU HAVE CONTACTED AND CANCELLED BEFORE TRIAL ENDS. THEY HAVE BLATANTLY IGNORED EVERY CORRESPONDENCE SENT REGARDING CANELLEATION AND REQUESTING MY MONEY BACK.

Date of experience: February 19, 2020
Viet Nam
1 review
4 helpful votes
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SCAM & fraud
August 30, 2018

Oh my god, this is really scam site usenet.nl - i start my trial but everything was useless as sh1tttttt. I cancel my trial process then the site asked me to call a number. Oh my god. Instantly i found these reviews and make a call to the bank for lock my visa. This site was taken me 1 usd when i registered.
If you show your card information to the site, you should lock your bank account instantly!

Date of experience: August 30, 2018
Philippines
1 review
2 helpful votes
Follow John F.
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I tried their site and used my paypal account they sent me an email saying they cannot verify payment so I stopped insisting and then just yesterday i received a txt message from my bank that they took $99 and I was really surprised because that wasn't the card I was letting them to hold the amount. I cancelled pre-approved payment thru paypal but usenet won't allow me to cancel on their site and that I need to call. I sent them an email. Just received a response from them today that they won't process any refund because I missed the timeframe to cancel. I am just a 20 yr old kid and I need those for college!

Date of experience: June 11, 2018
Netherlands
1 review
7 helpful votes
Follow Bram N.
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SCAM
October 24, 2016

You think you take a trial but suddenly they get 85,00euro from your Paypal account! Not possible to cancel! Paypal is happy to practice them! Paypal love to help scammers for money! #thankspaypal shame on you!

Date of experience: October 24, 2016
California
1 review
9 helpful votes
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I am getting a bill for usenet that I have never used or signed up for. USENET out of Domagnano, san marino. They are asking me to send money... FRAUD Watch out for this and this company. Look up usenet and fraud.

Date of experience: August 2, 2016
Oklahoma
1 review
2 helpful votes
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Usenet and teschinc
August 21, 2017

I did not sign up for this have no idea what it is I was in the hospital taking care of my mother for 6 weeks they say I had a 14 day trial same time I was next to my mother who paaes may 24th. Called customer service was on the pbone for 15 min to be hung up on ao calles again mo help. Just for fun I uses all the prompts for different questions it was the same women good heaven

Date of experience: August 21, 2017
Netherlands
1 review
17 helpful votes
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They are not trustable
September 19, 2016

Hi guys, from now on i call myself N. Almost got scammed by usenet.nl. They wanted 104,41 EUR from me. Fortunately my bank doesn't let them take it off my bank account. I am super worried what will happen if i never pay them. I want to delete my account but as i can see you first need to pay them and then your account will be deleted or they say they do it but they don't do it. Can anyone please answer my question: what will happen if i will never pay? They have my adress but i quickly changed it.

Date of experience: September 19, 2016

Overview

Usenet.nl has a rating of 1.6 stars from 138 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Usenet.nl most frequently mention free trial, credit card and customer service. Usenet.nl ranks 185th among Downloads sites.

service
9
value
8
shipping
4
returns
5
quality
6