Usenet.nl has a consumer rating of 1.22 stars from 135 reviews indicating that most consumers are generally dissatisfied with their purchases. Usenet.nl also ranks 70th among Downloads sites. The most common issues with Usenet.nl are around customer service, which is not as good as expected by some customers.
No positive highlights yet
I thought I wanted something, and had to use Usenet to get it. It turned out that it wasn't the case anymore. So while being in first day of the trial period, I tried to cancel via e-mail and tickets. Grated, that was on a Saturday, so it may have something to do with the fact the on Monday my subscription was still active. But, after trying again to cancel, this time with a phone call, it was a breeze. The call lasted about 2 minutes, with wait time included, and the subscription was canceled.See positive reviews
Tried cancelling on the same day as the movie was bad quality and in German. They make it impossible to cancel, so annoying, you can tell its a scam. Emailed them, tried to cancel through my profile and their support team to no reply. Exhausting I almost gave up but after many goes and waiting in line for 30 minutes somebody finally answered. The lady was very nice I'll give her that. She's just doing her job. This was my first and last time subscribing to a random site.See critical reviews
Tip for consumers: Don't use it.
I've been getting them for nearly a year now. Nothing has happend beyond getting letters
They took money from me too but Paypal reversed it ! They continued to send me me letters each time upping the amount. I have just this minute spoken to a Paypal adviser ..who said .`Don`t worry theres nothing they can do . Paypal have jurisdiction over them . If Paypal decides they are fraudulant theres nothing they can do! If they continue to harass you got to the police and ask for a harassment form ...ignore them don`t pay ANYTHING TO THEM !
I haven't paid and I won't, if you ignore it as I am, then, if they want to peruse the matter they would have to get a court order to send in the bailiffs. I highly doubt they would attempt this, as shady companies, a, do t want to raise attention to their dubious practices and b) they wouldn't win anyway, as I've never even used this services what evidence could they present? It's worth noting that such threating letters could easily be deemed as harassment and you have every right to contact the police and press criminal charges!
It took 3 months of phone calls to get the "14-day free trial" cancelled. By that time, I was receiving regular letters from German debt collection firm Tesch Inkasso, threatening legal action to recover the scam debt that arises upon accepting the "free trial". . It was a scam, because the advertised resources did not actually exist. Therefore nothing was ever downloaded. But the only way to find out that the resources don't exist is to accept the "free trial", which involves providing personal details. And that's how the scam works.
that is the trick they charge but that is it i called visa and got my money back.
Notifying PayPal is not a cancellation though. If you don't want to get charged, send them a message to cancel your account. Easy enough.
@Alison, How did you get PayPal to reverse it? I'm currently in a similar situation, but with PayPal saying usenet.nl are in the right.
That is not true. You can also simply send an e-mail or a message by contact form.
Yes they do give up they sent me three letters in all . I rang (and emailed them ) telling them Paypal have told me to ignore them andI would contact the police if they didn`t stop harassing me. (which is true) Since then Ive heard nothing from them that was a couple of months ago ...... So HOPEFULLY the craziness has stopped!
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