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Usenet.nlReviews 138

1.6

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Usenet.nl Reviews Summary

Usenet.nl has a rating of 1.6 stars from 138 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Usenet.nl most frequently mention free trial, credit card and customer service. Usenet.nl ranks 180th among Downloads sites.

service
9
value
8
shipping
4
returns
5
quality
6

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GB
1 review
2 helpful votes
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Bad as $#*!
January 20, 2018

There a bunch of useless pricks because my friend is 15 and he cancelled his account now hes being charged

Date of experience: January 20, 2018
Philippines
1 review
5 helpful votes
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Usenet.nl is big scam!
January 17, 2018

Once you input your card they automatically charged you, big scam ever, i hope google take down this site.

Date of experience: January 17, 2018
Norway
1 review
1 helpful vote
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A hughe scam
December 8, 2017

Stay away from usenet it is a scam, and they will not let you cancel their account until they have charged you. Even when the account has not been used. I cancelled my account and they still charged me

Date of experience: December 8, 2017
Canada
1 review
3 helpful votes
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Just fell into the Usenet.nl trap like a fool November 2017. They took money without authorization from my account, and then when I canceled they came after me with collections.
Please people, don't even sign up for a free trial. It's a pure scam.

Date of experience: December 7, 2017
Finland
1 review
2 helpful votes
Follow Lisa F.
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Stay away at all cost. They charge you money even during the free trial period and never refund afterwards. That's how they are making money. So you are warned!

Date of experience: November 5, 2017
Washington
1 review
6 helpful votes
Follow Mike k.
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Everything that happened to all of you guys happened to me. Now technacally my deadline to pay like 60$ is today, I was about to pay but I saw all of these reviews so I was like "hell nah these suckers aint getting sh*t". Now I'm debaiting wether or not I should send them a vividly rude message in like 5 differend languages

Date of experience: November 4, 2017
GB
1 review
2 helpful votes
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AVOID - FREE TRIAL SCAM!
October 11, 2017

I signed up for the free trial then wanted to cancel went through the cancellation request and it offered me a discount didn't want it and selected to confirm cancellation then it said i needed to call to finish! - what company does this trickery!

So i called and was in a long hold said it would be over an hour! So called back later again on hold for 30 mins and then got cut off as it was after the closing time by now.

Messaged them via the support page saying i wanted to cancel but nothing and now they are taking money.

I called about tit and they just deny any knowledge of me cancelling and then she said they dont have a cancellation option on the website! Which is bull!

She was very rude and wouldn't let me finish speaking i said please let me finish speaking dont be rude and she said ok good buy!

Date of experience: October 11, 2017
Mauritius
4 reviews
11 helpful votes
Follow Satyam N.
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Usenet.nl are thieves
September 27, 2017

Usenet.nl is a scammer par excellence, it steals our money, I was on trial period and they charged me 99 USD, con artists

Date of experience: September 27, 2017
California
1 review
7 helpful votes
Follow Mosette K.
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I tried to download a document with a free trial and didn't get it. I assumed the free trial was no good. Incomplete.
Fast forward 2 months, and I noticed a charge that I didn't recognize. A $99 charge. Looks like they billed last month and I didn't catch it until a few days ago when I saw the current charge and immeduately cancelled my card. I tried to call and reached their recording saying I'm calling outside of the hours of business operation even though I'm calling within the hours listed as operating hours on their website. I tried to download their form to make sure I'm covered to cancel something that I don't recall receiving confirmation was activated in the first place. (I'm unable to locate any correspondence confirming activation.) Not surprisingly the form won't download. I have no way to contact these people and they've already taken $99. Totally fradulent.

Date of experience: September 6, 2017
GB
1 review
11 helpful votes
Follow Gill C.
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Scam
September 4, 2017

I also signed up for the free trial, the documents wouldn't download. I cancelled the subscription 4 times, they deny knowledge of this and pretend they don't have it. Do not use them under any circumstances.

Date of experience: September 4, 2017
Kentucky
1 review
9 helpful votes
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Scam
August 29, 2017

I gave them my card only to find a charge for $99.00 a week later. When I attempt to cancel the subscription nothing happens. Do not use this site!

Date of experience: August 29, 2017
Spain
1 review
10 helpful votes
Follow Andres S.
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Scam, scam, scam! After you have to call them to cancel the usernet.nl service which it didnt work, you (supossely) are signed up (mandatory) to a subscription that you are NOT interested in and get CHARGED 88 EUROS! They say they have sent you emails but this is not true and TARAAA! Your money is gone from your bank account. I am taking this to my legal services and take legal action against them!

Date of experience: August 25, 2017
Oklahoma
1 review
2 helpful votes
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Usenet and teschinc
August 21, 2017

I did not sign up for this have no idea what it is I was in the hospital taking care of my mother for 6 weeks they say I had a 14 day trial same time I was next to my mother who paaes may 24th. Called customer service was on the pbone for 15 min to be hung up on ao calles again mo help. Just for fun I uses all the prompts for different questions it was the same women good heaven

Date of experience: August 21, 2017
Pennsylvania
1 review
9 helpful votes
Follow Jahleel D.
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I got an account with the intention of downloading an ebook that that the said confirmed that the had. After putting my information in my search for the book on their website yielded zero search results. The day after I tried to cancel my subscription, which didn't work online due to some script error bs. I then tried calling their support hotline which appears* to be perpetually busy and doesn't allow for holding. To say that this trash website isn't worth a fart dosen't do it justice, I need better insults. This was a sh*tty experience and a complete waste of my time.

Date of experience: August 15, 2017
Germany
1 review
5 helpful votes
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Fraud
July 31, 2017

Usenet es realmente peligrosa, Es imposible de cancelar.
Al no ser posible, cancelar y dar tus datos de PayPal te roban 99,96 sin mas, y PayPal no te protege.
Son unos ladrones.

Date of experience: July 31, 2017
Pennsylvania
2 reviews
7 helpful votes
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I went to check my cap one statement online, i see a 99 fee for usenet. I never heard of them. I contacted my credit card company right away today and disputed the transaction. Don't bother calling them fist, call your credit card company and let them deal with these guys. Good thing i saw it! Don't get mad, get your money back!

Date of experience: July 31, 2017
Oregon
1 review
3 helpful votes
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Awful company
July 29, 2017

Somehow I paid for two years of usenet without even knowing what it does. The customer service rep was unable to refund even a few days after the second renewal, even being able to see that I clearly did not use the service. Deplorable.

Date of experience: July 29, 2017
Switzerland
1 review
6 helpful votes
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Ultimate rip off!
July 18, 2017

All I can say is that their company is extremely shady and they should all go to jail!

My dad who is 80 years old tired to download some document which he never got - now they ask for 50 through this other company hired to collect the money! I hope they don't steal from us more - not sure if my dad gave his PayPal account. I tried to get an explanation but they tell me to go to the police if I'm not happy - which I will surely do!

Date of experience: July 18, 2017
Canada
2 reviews
2 helpful votes
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This is a scam
July 18, 2017

Take the free trial then they cancel it before it is up so that you cannot cancel. After that you get a collection letter plus a "Dunning Fee" then a threat of collection these guys are just in it to scam you oh! And there is no membership for your $200 plus bucks that is gone it is a eyes wide open FUBAR

Date of experience: July 18, 2017
Australia
1 review
1 helpful vote
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Utter Trash
July 17, 2017

They gave me fraudulent fees and sent it over to a legitimate debt collection agency called Debt Collection Australia (who are dumbasses, because they followed up on the fraudulent claim), tried to collect. Awful and the actual service they provide isn't that great either.

Date of experience: July 17, 2017