Tried cancelling on the same day as the movie was bad quality and in German. They make it impossible to cancel, so annoying, you can tell its a scam. Emailed them, tried to cancel through my profile and their support team to no reply. Exhausting I almost gave up but after many goes and waiting in line for 30 minutes somebody finally answered. The lady was very nice I'll give her that. She's just doing her job. This was my first and last time subscribing to a random site.
They make all their best so you can't unsubscribe from their service which is awfull. After you are being put through a set of wrong buttons layout to give up on your intention you are asked to call them to complete the process.
Total Scam website - DO NOT deal with them.
Never ever deal with this company. They attract you in with promises of what is available but you have to give them your credit card details. They then charge you a small amount for 2 weeks trial. I could not find what was promised so immediately cancelled the subscription. 2 weeks later I suddenly got US$99 charged to my credit card. I immediately wrote to them and they claimed that I had not cancelled the subscription and even though I had and I had contacted them within 1 hour of the charge they refused to cancel and return my money.
Their free trial is impossible to cancel and therefore not free - this kind of scam should be illegal and probably is in most countries. Help stopping this by reporting to your credit card issuer or paupal.
This promised to have some books I was interested in, then when i downloaded it they weren't there. I tried to cancel the subscription but was told i had to make a phone call to do it. So i cancelled through paypal, all sorted but beware that could have been an expensive mistake.
While browsing the internet I went to the usernet.nl site and to download a document. I had to enter my card details and after a period I was taken 99.99 euros from the card and I could not stop this transaction.
For three weeks I was taken from the account 99 euros and not even today I was given back. Usually the customer should be asked if he wants the product is not taken from the card directly so large.
I have not benefited from any service and I sent numerous emails to this company that I do not want anything from them, just to give me my money back. I do not want any service and I am not satisfied with anything they do.
There are some thieves and I won't stop until I get the stolen money back.
I am a victim as well. I paid 1 euro for this "free trial" by usenet.nl yesterday and I tried to cancel it yesterday as well as today only to realize through these reviews, that it is a scam. And the bigger problem is, I didn't pay using paypal, but using my ABN AMRO bank account. So, I emailed the ABN AMRO services to find out how I can prevent future automatic debits from my account after this subscription expires (14-11-2019). Please comment on this approach to the situation.
This $#*! company causes several problems:
1. Makes it impossible to reach anyone to cancel your trial.
2. Neither do they answer emails.
3. What you can do is use PayPal, which allows you to cancel recurring subscriptions on your end.
But what they do, in retaliation, is report your associated card as 'fraud', causing PayPal to lock
You, and tell you to upload ID and credit card statement to restore, and at the same time,
Causes your bank to cancel and issue you a new card, which causes you to go update all your
Other recurring payments at your good merchants on that card.
4. It wasn't that much trouble for me, but be sure that I will get the word out,
You desperate pieces of $#*!. I hope you go the way of myspace.
Very suspicious. Within a few days after registration for trial and LIGHT usage, website allows no logon and advises that my account & email are not registered. Trying to milk my Paypal account?
Stole my money after registration.
Never in my life had I encountered a such low trust service.
The official engagement conditions stated
That I would get 14 days trial usage.
Which didn't work since their apps don't function.
I held for 20 minutes on their "customer support" line during normal business hours only to be told by recording that their phones were busy after which I was disconnected. They get you to put your credit card in for the "Free Trial," but then make it impossible to cancel.
Oh dear. I checked on this site too late. I have subscribed to a free trial and when downloading the newsreader kept on failing, that's when I searched online for SOS. Now, how do I unsubscribe? Their website is no help at all.
All I can say is that their company is extremely shady and they should all go to jail!
My dad who is 80 years old tired to download some document which he never got - now they ask for 50 through this other company hired to collect the money! I hope they don't steal from us more - not sure if my dad gave his PayPal account. I tried to get an explanation but they tell me to go to the police if I'm not happy - which I will surely do!
Do NOT sign up for them. It is a scam and will take your info, and there's no way to cancel besides cancelling via Paypal/CC. I tried calling twice (as instructed after trying to cancel online with no success), and was on hold for over 30 minutes each time, never speaking to a real person. I figured it was a scam and called Paypal. Then I got a letter from them where they threatened to ruin my credit rating! Do not use this service.
**Sitejabber is having me do this report for a third time**
Usenet.nl states on their website that they have the movie or song that you're looking for when in reality they don't. They are liars.
I received an email from them saying that I was going to get charged $99.00 five days ago. I immediately responded to the mail saying to cancel my subscription and they still charged me today.
So I sent them another email copying the original email I sent them last week to remove the charge as I had stated to not charge me anyway. They haven't replied either. Usenet is a company that doesn't respond to emails and just moves on as if they have great products and effective customer service.
They are the worst
I'm not even sure how they got my details (though it may have been when I was looking for an out of print file). The file was a complete fabrication. They said they had notified me several times that my "trial" was running out, but I had gotten nothing of the sort! Filed a complaint with PayPal, and hope to get my money back. How are these people even in business?
How these guys are still in this fraudulent business for years? Their service is a huge crap. I wonder if somebody really uses this for something useful. Thankfully, I used a paypal account to subscribe and was able to cancel it during trial period, both through paypal and their contact form.
Why can't I give a zero Star review to this company. They are shysters and I believe fraudulent. But that is my belief. Read the other reviews and see if a lot of other people think they are fraudulent. They went through an unbelievable procedure of trying to get me to renew my subscription, which I would have done even with problems using them. They kept telling me to enter a NEW card number and details because my bank was "Blocking" the card. I checked with the Bank and no request from Usenet had been blocked and if they were using a different company name NO transactions had been blocked on my account. Now they are threatening Debt Collection and are generally being obnoxious, STAY AWAY FROM THIS COMPANY!"
It appears that the Usenet.nl contract states that one must return any "performance" received to be able to cancel (even during the "so-called" free trial). As there is no conceivable way for one to "return performance," no refund may be possible once one has used the service to download something. Also, irrespective that Usenet.nl apparently offers a monthly service option, it is not available when first signing up! One MUST initially sign up for their so-called "free trial," by which one automatically agrees to pay for the Usenet.nl one year service plan "in full," immediately upon expiration of the free trial if not first cancelled (the cancellation of which, as previously stated, may not be possible)!
I was in the last step to subscribe to this scam, but i related it to check on its reputation, then i find you, and read most of your reports, so thank you to rescue me, today they send me mail inviting me to complete my subscribe, offering 30 day trail in the mail subject but the mail says its 14 day heheh, even the trail offer they are lying in it. When i have free time i will be sure i f.ck them laying by their cards and rules :)
Answer: I've been getting them for nearly a year now. Nothing has happend beyond getting letters
Answer: I subscribed to a 14 day trial and like many quickly was faced with the difficulty of unsubscribing and locked into a 1 year plan. They will hunt you down and make you pay with a debt collector, so the only viable push back is legal support. If this has happened to you, report it to econsumer.gov and your local authorities, the more of us who report it, the more likely they will be investigated and face criminal charges.
Answer: They took money from me too but Paypal reversed it! They continued to send me me letters each time upping the amount. I have just this minute spoken to a Paypal adviser. Who said.`Don`t worry theres nothing they can do. Paypal have jurisdiction over them. If Paypal decides they are fraudulant theres nothing they can do! If they continue to harass you got to the police and ask for a harassment form... ignore them don`t pay ANYTHING TO THEM!
Answer: I haven't paid and I won't, if you ignore it as I am, then, if they want to peruse the matter they would have to get a court order to send in the bailiffs. I highly doubt they would attempt this, as shady companies, a, do t want to raise attention to their dubious practices and b) they wouldn't win anyway, as I've never even used this services what evidence could they present? It's worth noting that such threating letters could easily be deemed as harassment and you have every right to contact the police and press criminal charges!
Answer: Yes you can. With my experience working with them it's either going to be far easier or the only way to go through PayPal versus going to them directly
Usenet.nl has a rating of 1.6 stars from 138 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Usenet.nl most frequently mention free trial, credit card and customer service. Usenet.nl ranks 185th among Downloads sites.