Uber EatsReviews 1,334

They stay taking somebody money who tf wanna have a good $#*! app where they keep taking from you then not only that! They won't give you your money back even if you are stating clear facts along with photos they try too suspend your accounts for tryna get on them about your money it's ridiculous i'm sick of it i keep getting played out of there BUY ONE GET ONE FREE! I'm beyond mad i couldn't barely eat anything and i paid a lot of money smh

They will charge you unfairly. They will not refund you when they make a mistake. Badly set up application.

Every time I've ordered through Uber Eats my food has been so late(normally 2.5 to 3 hours after placing order) or hasn't shown up. I'm basically throwing my money into a firepit, so I suggest anyone to use literally any other platform because Uber will take your money and give you a proverbial flip off for asking they uphold their end of the service/deal. My photos are in Spanish because I was in Guatemala, but I had asked multiple times to cancel my order after I waited three hours for it and Uber ignored my requests and the food arrived four hours after I placed my order.

Joshua was to deliver breakfast he cancelled our order without notice called me and yelled that I should have been quicker to respond I am disabled senior and have trouble walking he was complaining fir no reason Not Professional nit acceptable

I used to be a loyal Uber eats customer ordering at least four times a week and never had any issues however, these past few days I've ordered three times from Uber eats and not only has the food quality been terrible but every single time I have had missing items. The first time I reported this I only receive a half refund and then the other two times I just received an automated message saying that I wasn't eligible for a refund despite me clearly having a missing food item and sending in proof. I'm fed up with Uber eats terrible customer service and their high rates just to not receive all the food I ordered. I will N E V E R order from Uber eats ever again. Door dash all the way.

Delivery time was within time. Thank you. But food arrived cold! And I guess you have to specify if you need a knock on the door that it is here.

Placed an order for $99 dollars family pack which had five items and each items has serving for five. One of the items of 5 serving was not delivered and it was acknowledged and was offered credit however not for 5 servings for the missing item which would have all together valued $35 instead only $5 dollars. Very disappointing!

The app if for $#*!s and most the time I get my food it's missing items. Maybe the should get permanent shut off.

Cancelled order within 1 second due to them not honoring their $40 off promotion and still got charged for order because the merchant has automatic order acceptance. Uber tried telling me the order was already being made although that's not even humanly possible. A Canadian class action suit needs to be brought before the courts against them on their cancellation policy. This company is a scam.

Every time I order something is always missing. It's very rare that I get a complete order. They will tell you you are not eligible for refund for missing items. DO NOT USE THIS SERVICE YOU WILL TAKE A LOST IF YOUR ORDER IS NOT CORRECT

Good afternoon! I ordered from Uber EAts Cancun, but the food never arrived, it was super difficult to find a contact number and then they sent me an automatic cancellation with the promise of being refunded in a few days which also makes no sense. That date was June 19 and the money was never ever refunded. Yesterday I chatted with someone (or a computer) on their link and have not received an automatic refund and they said they would get back to me ending the conversation. Today I am on the site again and no one appears or answers. How many people are getting scammed and no product from Uber?

I ordered groceries from Walmart and got a 40% off from a promo that was going to end within the next 12 hours. Everything worked fine. I got the order delivered and the next morning I noticed that the promo was later removed and I was charged 40 dollars more than the invoice. What was even more surprising is that the bill has also changed! There was no trace of the expired promo on the app either. When I contacted support, they said they couldn't help without a screenshot of the promo I used! I showed them my credit card transactions that I was initially charged 60 dollars and later they charged me 100 by crediting 60 but they wouldn't help. It felt so like a genuine scam to me. Stay away from this app if you can. It's the $#*!tiest ever.

Instead of the ten dollar baconator which is what my autistic son wanted for his birthday meal, they sent me fries. I called the restaurant and they confirmed they made the mistake. They told me that they had 2 similar orders come in and sent me the wrong order. The manager of Wendy's also said he called Uber himself and Uber said that my money would be refunded, all of it. My son didn't eat his food, he went to his room and cried himself to sleep on his birthday. So, I ended up paying 49 dollars for two salads and a fry, which didnt get eaten. I checked my credit card and Uber charged me twice! Uber did refund me once, leaving a 49 dollar charge on my card. So not only did I not get my proper order but I was double charged for it and lied to. Uber claims that by refunded one of the charges, that my meal was free, but a new charge popped up the next day for the same amount. My kid was so disappointed, and when I called the number the manager of Wendy's gave me for Uber eats, the woman was rude, refused to help, and hung up in my ear. SoIm on the phone with an Uber customer support agent who keeps saying Ill transfer it to another department and maybe someone will eventually get back to me about the fraudulent charges.

My card was stolen and used on Uber eats without my permission. Uber eats are refusing to refund me my money it's been almost two months and I'm still dealing with this. The customer service representative all lied to me when I requested to speak with managerr and still hasn't been contacted and I have the conversation recorded.

They mess up orders, cancel orders after picking up food making you have to reorder again, customer sucks as you cannot speak to a live person, takes too long to get deliveries, delivery people do not pay attention to instructions or communicate. UBER EATS NEEDS TO GO OUT OF BUSINESS. I will never order from them again.

Uber Driver Victor didn't know how to read his notes. He arrived and took the Order with him without checking his notes, I gave him my pin through his messages, which I find strange that uber couldn't see that I messaged him they refused to refund my order even though Victor took my paid order! They kept telling me that it was delivered and that he got the pin but I added the pin to the messages so that this delivery would be a surprise! And he used it to his advantage by stealing the birthday gift for himself. He did not contact me and was telling the front desk where it was to be delivered that Paula has a delivery when my name on the account is Paulo and that he had a drop off for Maria when it was for Melissa as stated on the notes! I'm so disappointed that Uber has stole from me again and is blaming me for their mistakes I will never order from Uber ever again I'm a regular client of uber and only complain when I have issues it's ither cold food, missing items, or they delivered to wrong doors before the pin system came into place, I have a restriction on my account for no refunds when their the ones that have issues with my orders I'm disappointed and disgusted that I'm paying for an item that was never received! I will contact my credit card and dispute the charges and also never again deal with this company I will also make sure to put this all over social media to make sure that people know this is how uber treats their clients!

They do fraudulent activity. I got someone else's order, even had receipt showing I got the wrong order and they refused to refund me. I ordered 2 entrees and got 1 entree that wasn't even mine. I paid $48 for the 2 meals and didn't even get 2 meals, only 1 that wasn't even what I ordered. DO NOT ORDER FROM THEM, THEY STEAL YOUR MONEY! They do not deserve even a 1 star rating but unfortunately theirs no zero star option.

How dare you as a company continue to try and push on trying to ignore and to dismiss sexual assault! It's Nadia from the jump when you were the first company to create a Car Sevice that was for individualistic people. What part of violating someone's rice, and then ignoring them does it for you? Because you really have to be on some $#*! to really think that that was OK. I manifest did you guys get the justice that you deserve and replace with a company that will actually understand how common sense works