TwinkleDealsReviews 942
TwinkleDeals Reviews Summary
TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 322nd among Fashion Jewelry sites.
I have order several shirts from here. Received them in a timely manner but I need to return them because they are to small. I have sent out several requests and no replies. I haven't been reimbursed for the shirts they took off my order before shipping it out! I want my money back.
The pictures are completely deceptive and what you get is certainly not what you see. I ordered sweaters for winter. The material is so flimsy it will do for summer. I ordered a turquoise colour and I got a mushy green. I also ordered a head wrap pink and I got a head wrap beige. I'm sadly not excited for the rest of my order. What a waste of money and will definitely not be ordering from Twinkledeals again.
Dear Angrlica,
We would like to start off by telling you that we are so sorry about your problem.
We really want to work with you to make this right.
We have send a good solution to email white****pells@gmail.com.
Thanks for your time.
We are waiting for your reply.
Twinkledeals Customer Service
Dresses to small. Juist received à part of my order. Bad qualifier and little Chinees dresses. Picture shows ànother size and quality.
IT is à hell to get in contact. Do NOT ORDER THERE.
Dear Con,
We would like to start off by telling you that we are so sorry about your problem.
We have clearly been remiss on our end and will endeavor to resolve it to your satisfaction.
We have send a good solution to ticket T151****2179.
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
Ordered a cute grey jacket... Took 45 days to get it... and when I got it I had to thread the back of it myself...! Are u kidding me... wow
Dear Tara,
We would like to start off by telling you that we are so sorry about your problem.
We have clearly been remiss on our end and will endeavor to resolve it to your satisfaction.
We have send a good solution to email bozo511@hotmail.com.
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
1 star is 1 too many. I ordered 5 items. 4 out of 5 the sizing was so small I couldn't get them past my shoulders. I ordered a jacket that is such poor quality. The fabric feels like plastic. When I contacted them to file a return I was asked to take photo's of the items so they can see how they fit. That is ridiculous! I have yet to return the items but once I do I will add to this review as to the efficiency of the return process.
DO NOT ORDER FROM THIS SITE... or the sister sites: SHELNSIDE, SAMMYDRESS, ROSE WHOLESALE... etc. There are several more that are linked to these.
When I went to ship the items back, the shipping charges are as much as or more than my order. I ended up having to keep the items because I can't stand to be out any more money. I did ask for a postage paid return from the company and was denied. I will NEVER order anything from any of these companies again. Lesson learned the expensive way.
Dear Bonnie,
We regret any inconvenience or frustration that your experience has caused you.
Usually there is always a way for us to resolve the issue to your satisfaction.
Can you kindly tell us your right order number or ticket number so that we can solve your problem?
Thanks for your attention.
We are waiting for your reply
Twinkledeals Customer Service
Absolutely shocking service. Awful quality. Have emailed and tried at different times in the live chat to get hold if someone. Tried emailing... no response... no response. Awful awful goods.
Dear Sally,
We would like to start off by telling you that we are so sorry about your problem.
We have clearly been remiss on our end and will endeavor to resolve it to your satisfaction.
We have send a good solution to sa****3@gmail.com.
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
I bought three watches and only received 2 in the post. I have tried contacting the company on numerous occasions but they do not respond at all to my complaints. How does one get this business taken off the online shopping list and close them for good? They are dishonest and have no scruples.
DO NOT BUY FROM THEM!
Dear Earl,
We would like to start off by telling you that we are so sorry about your problem.
Could you please tell us your order number or ticket number so that we can deal with your
Problem?
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
Paid for my item a month ago and other than order confirmation have received no communication. Website states they will process order and ship within 3 days. I paid extra for tracking but have had no order update. I have messaged them both on their website and via PayPal - but no response. Have now placed a claim via Paypal. Avoid - they are only interested in taking your money!
Dear Ann,
We would like to start off by telling you that we are so sorry about your problem.
We really want to work with you to make this right.
We have send a good solution to email g.h****g@ntlworld.com.
Thanks for your time.
We are waiting for your reply.
Twinkledeals Customer Service
I ordered a sweater 2 months ago and have not got it. I did get an invalid tracking number. Don't waste your time or money on here. I will be contacting my credit card company as I think they are a fraud. Maybe I will get my order one day, but not very hopeful.
Dear Val,
We want to extend our sincere apologies for the problems you have experienced.
Usually there is always a way for us to resolve the issue to your satisfaction.
We have send a good solution to email as****h66@hotmail.com.
Thanks for your attention.
We are waiting for your reply.
Twinkledeals Customer Service
I placed an order back in October and only received two items of the four that I purchased. I filed a claim with PayPal and they said they were closing the case because the tracking number said it was delivered. Of course it would say that because I got two of the items. I will never shop from here again. This is a horrible way to do business. Do not order from this place. I was looking at other items to buy but not anymore.
Lisa D
Dear Lisa,
We are truly sorry for the problems with your order.
We really want to make this right.
We have send the detailed information to email lisa****y1@aol.com.
Thanks for your attention.
Waiting for your reply.
Twinkledeals Customer Service
I placed an order in October 2015 and it is 12/2 and I still have no received it. I don't know if these guys are in China but I didn't realize it was that long ago that I had ordered my first order. I forgot about placing an order in November and just placed my 3rd order. I happened to see an area to see my orders and saw that my other orders have shipped and they still have not arrived. It has been 2 months! Stay away from this site. I will never order again. They say to submit a ticket and they will get back to you within 24 hours... it has been 2 days and I still have not heard from anyone.
Dear Sara,
We would like to start off by telling you that we are so sorry about your problem.
We really want to work with you to make this right.
We have send a good solution to email jewe****nsbysara@yahoo.com.
Thanks for your time.
We are waiting for your reply.
Twinkledeals Customer Service
I ordered a coat almost two weeks ago, and paid for tracking but I have yet to get tracking info! My order still says processing, I just want my money back!
Dear Asheba,
We want to extend our sincere apologies for the problems you have experienced.
Usually there is always a way for us to resolve the issue to your satisfaction.
We have send a good solution to email a****_jones@yahoo.com.
Thanks for your attention.
We are waiting for your reply.
Twinkledeals Customer Service
So after posting to this site and sending to requests to cancel while my order was still being processed, instead of canceling my order like I asked they instead finished processing the order and then emailed me saying it was too late to cancel because my order had shipped. SERIOUSLY! Do not waste your money here.
Dear Sandi,
We are truly sorry for the problems with your order.
We really want to make this right.
We have send the detailed information to email ******091@gmail.com
Thanks for your attention.
Waiting for your reply.
Twinkledeals Customer Service
After waiting a month for my order, the hoodie I purchased wasn't even stitched at the bottom! The other shirt had threads hanging off everywhere. Worst online shopping experience I've ever had! DON'T ORDER FROM TWINKLEDEALS!
Dear Larry,
We are truly sorry for the problems with your order.
We really want to make this right.
We have send a good solution to email wilddial33@yahoo.com.
Thanks for your attention.
Waiting for your reply.
Twinkledeals Customer Service
My first experience with twinkle deals and overall a positive experience. The delivery took longer than I would have liked, but it did come from overseas. A few items ran small, but still able to wear them without issue. Very fast customer response time and reasonable options for returns. I will order from them again.
Been 3 weeks and they took my money, but I haven't received a thing. I sent notice to cancel my order, but after reading reviews, I'm sure they won't give me a refund.
Dear Clare,
We would like to start off by telling you that we are so sorry about your problem.
Could you please tell us your right order number or ticket number so that we can deal with your problem?
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
Unfortunately I ordered before reading reviews and have just received my order and it is true what people have said about being cheap thin and unwearable, defiantly not like the pictures! Can't believe I have been so stupid to think I would be ordering a load of overpriced rubbish! Will be taking it up with PayPal for a complete refund and I will have the pictures to prove it!
Dear Tina,
We would like to start off by telling you that we are so sorry about your problem.
Could you please tell us your order number or ticket number so that we can deal with your problem?
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
Hi I ordered a sweater from this website 8 days ago. After the first three days with no response about shippping i checked the order to see where it was and it was all processed and ready to ship. After another day i sent them a email saying when will it be shipped and they responded this morning saying how the ssweater was out of stock. It wasnt out of stock when i bought it so i should have my money refunded but noooo they will only put it in a wallet on the store home page. I would rather wear nothing then use this website again.
Dear Susan,
We are truly sorry for the problems with your order.
We really want to make this right.
We have send a good solution to email ******se63@gmail.com.
Thanks for your attention.
Waiting for your reply.
Twinkledeals Customer Service
DO NOT ORDER FROM HERE IT IS A SCAM. I HAVE NEVER SEEN SO MUCH SCAMMING IN MY LIFE,
I ordered on Oct 17 a shoulder bag
Then i started getting the run around a week later. It was processed then they said it shipped. Then there is no tracking code for me after 5 weeks that i can check to see why i haven't gotten it i sent emails tickets and after two tickets now they refuse to allow me to send in anymore.
They also claim the bag will be shipped in 3 business days. Thats another lie!
Also if your product gets caught up in customs you have to pay big bucks to get it out... what a joke. NEVER again! This place sucks!
Dear Tracy,
We would like to start off by telling you that we are so sorry about your problem.
Could you please tell us your second order number or ticket number so that we can deal with your problem?
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service
I ordered a casual coat for work on November 11,2015 received it on the 27th. The sizes do run a little bit small but over all i'm very pleased with it. For the price it's very nice and I received it very fast and at the right time before it got to cold outside. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lauren.
We would like to start off by telling you that we are so sorry about your problem.
We have clearly been remiss on our end and will endeavor to resolve it to your satisfaction.
We have send detailed information to ticket eggert.la****3@yahoo.com
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service