website thubmnail of TrialPay
How would you rate TrialPay?
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Texas
1 review
12 helpful votes
Follow Everett H.
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I play games on Facebook and I have tried to earn skull coins and gems using Trial pay. They never ever pay. They often put adware, spyware and malware onto your computer and any offer will fill your email with spam but you will never get paid what they owe you. Do not get scammed and waste your time.

Date of experience: October 19, 2015
Florida
1 review
7 helpful votes
Follow rolando A.
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I'm a member of trialpay... This people are the biggest rip off ever! They are supose to give me some credits that they owe me... It been more than 2 months already that I had been trying to get my credits... I had never in my all life heard sooo many excusas. I mean they had used every excuse in the book! That why I haven't get my credits... They even said that they have their all tech support working to fix the problem. So I can get my credits. But I bet you anything that they are charging all the sponsor they have. For the credits that we are suppose to get and we don't get nothing!

Date of experience: August 25, 2014
Australia
6 reviews
29 helpful votes
Follow Nathan B.
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This website basically makes you sign up for offers. Most offers you need to pay money so the package they are offering is not 'free'. Do not be fooled.

Date of experience: August 7, 2014
Florida
1 review
5 helpful votes
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I did the aspca!
February 11, 2016

I paid 18$ for monthly and i was suppoused to be rewarded 147,000 credits for listia! It says compleated and i did the disney one and got it right away? Now i have 1 ihad 57 $ on my card i cant beleave i did this.

Date of experience: February 11, 2016
New York
2 reviews
5 helpful votes
Follow George T.
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Trial pay "just said no" but when I emailed them to say I was filing a complaint with the NY State Attorney General & the Federal Trade Commission that they engaged in deceptive practices they wrote back the next day & gave me a registration code to Winzip.

I had signed up for Netflix to get Winzip for free.

Date of experience: February 3, 2012
New York
38 reviews
173 helpful votes
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Worst company EVER
May 13, 2013

Worst company EVER.
I've tried to use them a few times over the past couple of years, and each time was a big digital F-U.
Tried to do a few of their offers, one I even paid for, but because the site added a promocode, something I couldn't remove, they give me the big middle finger. I email them about it, they said WHAT DO YOU WANT US TO DO? Well, how about stand by your effing product and site.
Will never use them again.

Date of experience: May 13, 2013
Maryland
1 review
3 helpful votes
Follow Craig H.
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Beware
February 1, 2009

Beware - Offers Not Lived Up to - I used this site to ostensibly get a free one-year subscription to PCTools virus protection. Under the terms of their offer I completed a form to get USA Today. That subscription went through, but when I tried to go back to Trial Pay I was unable to log in to confirm that I had met the requirements. I sent Trial Pay an email and they sent a reply with a link - and guess what - it sent me to a page that says I haven't met their requirement. Again, no way to enter the subscription confirmation #. I am complaining to both PC Tools and USA Today about this. Anyone contemplating the use of this site should be warned. Based on what I have seen so far I am reconsidering even buying PC Tools through regular channels since they apparently haven't screened this site (Of course, there is the distinct possibility that they may be unaware of this scam). I'm also canceling my subscription to USA Today and informing them of what's going on.

Date of experience: February 1, 2009
Arkansas
1 review
12 helpful votes
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This company is a half $#*! company that doesn't pay out when you complete offers don't waste your time HIGHLY DISCOURAGED and TOTALLY DISSAPOINTED in how much of my time was wasted to only get an inbox full of spam and no rewards! SMDH! DONT USE THEM!

Date of experience: June 23, 2015
New York
6 reviews
27 helpful votes
Follow Laura R.
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"Surveys for Listia credits"... Total waste of my time. They NEVER follow through until you jump through hoops to "prove" you did the survey, and a lot of the time not even then.

Date of experience: July 22, 2014
Denmark
3 reviews
13 helpful votes
Follow N N.
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They ask you about your personal life, and refer you to their partners, then you get nothing. When I contacted them, they wrote back that they couldn't track my action and they 'suggest' I pick another partner. How much they have to earn to be able to 'track' your order, god knows. Here is their reply:
Thank you for using TrialPay and for taking the time to email us.

After reviewing your customer log, it appears our system was unable to track the successful completion of the Toluna survey offer you attempted to complete to receive free GoodSync 9 Pro for Windows.

Please note that in order to successfully complete this offer, you must first qualify and then complete the full survey before you will be credited. As customer eligibility is determined by the offer provider and not by TrialPay, we are unfortunately not able to credit you at this time. I sincerely apologize for any inconvenience this may cause for you. In order to avoid future tracking issues, please be sure to provide current and accurate information.

If you are still interested in receiving GoodSync 9 Pro for Windows for free, you are welcome to select a different offer that suits your needs.

Regards,

Michelle
TrialPay Customer Support

Date of experience: October 17, 2015
GB
1 review
10 helpful votes
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I joined William Hill sports betting through TrialPlay and should receive 3500 WGT credits. I have emailed William Hill who confirmed that I have met all the requirements. I have not received any credits and TrialPays customer support link appears to be a complete scam. I have since emailed both WGT and William Hill expressing my disgust that they do business with these crooks.

Date of experience: February 28, 2016
California
1 review
3 helpful votes
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Signed up for Hulu to get WinRar and never got confirmation. It said it would be instant - NOT! Never came. Complete crap!

Date of experience: January 14, 2017
California
1 review
6 helpful votes
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False advertisement
December 28, 2015

They blocked me apparently and they cheated me out of 700 worth of credit on a survey and 1000 on a recent on i got the receipt. Lets see what they tell me.

Date of experience: December 28, 2015
Pennsylvania
1 review
6 helpful votes
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Ordered bouquet from ProFlowers on Cityville site and was suppose to receive game dollars through Trialpay. After not receiving the game dollar credits I submitted my purchase receipt and was emailed back: "Unfortunately after reviewing your order details, the team at ProFlowers has determined that your purchase did not meet their requirements to be considered eligible for credit."

I then emailed back asking what requirement I failed to meet and received this response: "I understand your frustration and I am very sorry for any inconvenience caused; however, at this time we are not permitted to credit receipts for ProFlowers unless we receive notification of a valid completion from our partner. Again, I am sorry we cannot be of further assistance in this matter but please let us know if you have any other questions or concerns."

ProFlowers delivered the bouquet yesterday... Trialpay has been very polite and prompt with their replys, but answers or results from either regarding the advertised Cityville $? None. Would not recommend TrialPay or ProFlowers after this experience.

Date of experience: May 6, 2011
California
1 review
4 helpful votes
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They are mediocre
March 21, 2013

They are mediocre. I got into a long winded discussion with a merchant because of TrialPay's guerrilla tactics. Put in a complaint with the BBB. They need to know about TrialPay's antics.

Date of experience: March 21, 2013
GB
1 review
7 helpful votes
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Why would you use this company, they are fraudsters, has anyone noticed that every button works when it comes to Facebook except when they don't credit then nothing works. So ifound there email address (why is this not offered on the Facebook games they are associated) only to be told I can't go this way I have to go through Facebook... THIS DOESNT WORK!
I would say to all do not use this site they are unprofessional, if you do not want to pay out on what you promised then dontt offer its quite simple

Date of experience: June 7, 2015
Arkansas
1 review
4 helpful votes
Follow Carly S.
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I've never had a problem with TrialPlay. Most of the offers work for me. And if they don't work, then I report it and get credit anyway. I've had no problems with it.

Date of experience: May 17, 2015
California
6 reviews
51 helpful votes
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Conditions are all over, not consolidated in one place and it feels deceitful. My offer was a gift certificate with an Old Navy purchase. I planned to go to Canada to see family and wanted to shop there. Before registering a card, I read everything on the site how the purchase worked and all the conditions applied. It didn't say I couldn't shop in Canada, just go to any Old Navy store. So, I registered a card. A couple of weeks after the purchase I was back in the US and wondering why I wasn't getting the gift card. I checked FAQ on the web site, the section why the transaction didn't work. It reiterated the same conditions I'd already read many times... Then it mentioned the email I received after registering the card. I found the email, it reiterated again the conditions... Then in the end, there was a link to "other conditions". I click on it, voila, here it says I can only shop in the US... Why wasn't it possible to provide this info BEFORE registering the credit card? I could've decided not to go for this offer or not to shop in Canada.

Date of experience: February 4, 2013
California
1 review
7 helpful votes
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I play a game on mocospace called wartank. I absolutely will NOT registrr my debit on this site to make purchases. You also have the option of doing surveys to earn gold. Ive done several surveys and have been cheated out of around 4000 gold. Dont even say i didnt complete the surveys trialpay because i screenshot every page. Most surveys are a total scam. Youll go through 20 pages and enter your personal info then get flagged with oh sorry youve screened out of our survey. Thats a straight up scam to gather all your personal info. Trialpay youre the lowest. Youve got people working for free. Also alot of the stuff you download to get credits contains malware/spyware.

Date of experience: December 25, 2014
Florida
1 review
8 helpful votes
Follow Ml G.
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STAY AWAY FROM TRIALPAY - INSTANT RESPONSE HA! SCAM

Offer thru TrialPay for AdMuncher INSTANT licensing- Buy 250 Cards from Vistaprint for $10 with promocode from Trial Pay/AdMuncher offer and get license for download of AdMuncher program. After 1 hour phone call with Vista, 6 emails to TrialPay still waiting. FALSE ADVERTISING OR they dont understand the meaning of word INSTANT.
Suspect as othes have found out that I have been SCAMMED

Date of experience: July 14, 2014

Overview

TrialPay has a rating of 1.8 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrialPay most frequently mention customer service and many times. TrialPay ranks 869th among Marketing sites.

service
9
value
8
shipping
3
returns
5
quality
7