nicholask14

N N.

Contributor Level

Total Points
168

2 Reviews by N

316 Views
2/1/21

Ok, like many others, I became one more victim in their lifetime subscription scheme. They sold lifetime subscription since 2015 through their affiliate stacksocial and when activated, they activated just 5 years in their control panel, reasoning that their system has limitations and I have to contact them after 5 years term to renew the subscription.
I introduce you to biggest con in the business of conning, just read more: just before 2020, which means just 4,9 years after they began selling lifetime subscriptions to users, they announced that they are changing their system and stopped selling anymore lifetime subscriptions. When contacted to renew the 5 years subscription, they didn't honor it and just replied that "they will contact their affiliates to work something out"!
They sold lifetime and my subscription should depend on their affiliates?
Not just that, now my 5 years subscription has ended and 20 days past since I last heard from them.
So short version is that they sold lifetime subscriptions for a higher price, and didn't honor them, just stopped the subscription after 5 years because they have problems with their third party affiliates which I don't care a bit, because my contract was with purevpn and a lifetime subscription. It was their own products which purevpn confirmed many times in email that the subscription is lifetime.

Just read other reviews, I'm not alone, of course. They won't honor any of their lifetime subscriptions and I wonder if they will honor their other subscriptions which have a longer period.

If you really want to go with this company, which I don't suggest, don't pay for longer subscriptions, if you want to get something out of it.
Anyways, I don't suggest having a subscription with them because of their logging activity (search google), while they write that they have no-log policy.

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17.7K Views
10/17/15

They ask you about your personal life, and refer you to their partners, then you get nothing. When I contacted them, they wrote back that they couldn't track my action and they 'suggest' I pick another partner. How much they have to earn to be able to 'track' your order, god knows. Here is their reply:
Thank you for using TrialPay and for taking the time to email us.

After reviewing your customer log, it appears our system was unable to track the successful completion of the Toluna survey offer you attempted to complete to receive free GoodSync 9 Pro for Windows.

Please note that in order to successfully complete this offer, you must first qualify and then complete the full survey before you will be credited. As customer eligibility is determined by the offer provider and not by TrialPay, we are unfortunately not able to credit you at this time. I sincerely apologize for any inconvenience this may cause for you. In order to avoid future tracking issues, please be sure to provide current and accurate information.

If you are still interested in receiving GoodSync 9 Pro for Windows for free, you are welcome to select a different offer that suits your needs.

Regards,

Michelle
TrialPay Customer Support

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